48 Wink incidents · Mart 2019 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating an issue with controlling Hub-connected devices.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating issues with logging in and controlling devices.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating an issue with accessing and controlling Wink-connected devices.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with logging into/controlling devices within the Wink App as well as voice commands failing.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an incident affecting some accounts which is preventing control and re-linking of Philips Hue devices.
This incident has been resolved.
We are currently investigating this issue.
We are currently investigating connectivity issues for Wink-connected devices. Hubs and other devices may periodically disconnect and automatically reconnect to the Wink platform.
We are continuing to investigate intermittent connectivity issues for Wink-connected devices. Hubs and other devices may periodically disconnect and automatically reconnect to the Wink platform.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating an issue controlling Hub-connected devices.
This incident has been resolved.
The issue has been identified and our team is working on a fix.
We are continuing to work on a fix for our connectivity issues. We will post here when we have a resolution.
A resolution is currently being applied and we anticipate that our core systems and websites will be back online in the coming days.
A fix has been implemented and we are monitoring the results.
We have identified an issue regarding password resets, and we are working on a fix. All other issues have been resolved.
This incident has been resolved.
We are currently investigating an issue with emails not being sent for Password Resets, Account Confirmations, and Robot effects.
This incident has been resolved.
We are currently investigating an issue with Alexa control and app activity
We are currently investigating an issue controlling devices connected to Wink. Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.
We are continuing to investigate this issue.
We are continuing to investigate an issue controlling devices connected to Wink. Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.
We have identified the issue and are working on implementing a fix. We are still encouraging our users to refrain from unplugging their Wink Hubs as Local Control is not affected.
We have identified the issue and are implementing a fix.
Progress is ongoing and we are still working toward a resolution to get all systems online. We will update this page as new information becomes available.
We have applied a solution to resolve connectivity and we will have the services up soon. Wink Hubs will begin reconnecting in phases. We will update you all again shortly.
A fix has been implemented and we are monitoring the results. Most Hubs are back online.
This incident has been resolved.
Sensi is experiencing a service issue and they are currently investigating a solution. Remote access to Sensi through the Sensi App and through Wink are temporarily unavailable. The Sensi thermostat should operate your HVAC system normally.
Sensi has a fix in place and are monitoring.
This incident has been resolved.
Our Google Home integration is currently experiencing issues due to maintenance being performed by an upstream provider. We will update this status page when the issue is resolved
This incident has been resolved.
We are currently investigating an issue controlling devices connected to Wink.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We have implemented a fix for wink.com and are continuing our work to bring the rest of the services online
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are receiving reports of some Wink Hubs going offline and are investigating the issue.
This incident has been resolved.
We are currently investigating issues controlling Wink devices by voice and in the app.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
