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    Workramp kesinti geçmişi

    51 Workramp incidents · Ocak 2018 — official updates, affected components, duration and resolution details.

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    Bazı AI Özellikleri ile Sorun

    Başlangıç 31 Ağustos 2026 14:15 UTC · 1d 23h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 31 Ağustos 2026 14:15 UTCinvestigating

      Bazı AI destekli özellikler şu anda çalışmıyor. Ekibimiz konuyu aktif olarak araştırıyor ve bir güncelleştirme üzerinde çalışıyor. Aşağıdaki özellikler şu anda etkilenir: - AI ile Rehber Oluşturun - Öğrenmeyi Etkileyin:Up /internal -AI Challenge Grading - Influenceing Learn:Up/internalternal -AI Text Soru Grading - her ikisini de etkileyen:Up & Academies Durumu izlemeye devam edeceğiz ve daha fazla şey öğrendiğimiz gibi burada güncellemeler vereceğiz. Bunu çözmek için çalışırken sabrınız için teşekkür ederiz.

    2. 31 Ağustos 2026 20:09 UTCidentified

      Backend ekibimiz konuyu buldu ve bunu düzeltmek için bir güncelleştirme üzerinde çalışıyor. Onaylandığında ekibimiz şu anda sıkıştıran AI Text Soru grading & AI Challenge grading için bir veri düzeltmesi yapabilecek. Geçici olarak hoşunuza gidenleri manuel olarak ücretsizsiniz. Buraya bir kez daha güncelleme serbest bırakacağız ve sonra tekrar veri düzeltmesi tamamlandığında.

    3. 1 Eylül 2026 20:50 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz. Aşağıdaki AI özelliklerinin hepsi tekrar çalışmalıdır: - AI ile Kılavuz Oluştur -AI Challenge Grading -AI Text Soru Grading Ekibimiz, AI Text Soru Grading sorununu kaçıran herhangi bir lisans için bir veri düzeltmesi üzerinde çalışıyor. Zorluklar için, AI noterini imzalamak ve not almadan gerçek kullanıcıları atamak için bunlar manuel olarak not edilebilir. Eğer 31 Ağustos’ta kaçırılmış herhangi bir AI Challenge sınıfına ihtiyacınız varsa lütfen işramp.support@ learningpool.com

    4. 2 Eylül 2026 13:41 UTCresolved

      AI Text Soru Grading konusu için yapılan veriler artık serbest bırakıldı, bu yüzden bu konu tamamen çözülmüştür. Yardım edebileceğimiz bir şey yoksa, lütfen işramp.support@ learningpool.com

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Academy Degradation

    Başlangıç 20 Ocak 2026 16:15 UTC · 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Academy
    1. 20 Ocak 2026 16:39 UTCinvestigating

      Our backend team is aware of the issue and are investigating further

    2. 20 Ocak 2026 16:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 20 Ocak 2026 16:46 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 Ocak 2026 16:50 UTCresolved

      The incident has been fully resolved

    Site Outage

    Başlangıç 15 Ekim 2025 18:57 UTC · 3h 24m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    EU ApplicationLearn:UpAcademy
    1. 15 Ekim 2025 18:57 UTCinvestigating

      We are currently experiencing an outage with the platform and our backend team is investigating the issue.

    2. 15 Ekim 2025 19:05 UTCidentified

      We have identified the cause of the issue. You may see some errors persist or degraded site performance while we are working towards a solution.

    3. 15 Ekim 2025 19:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 Ekim 2025 22:21 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 15 Ekim 2025 22:21 UTCresolved

      This incident has been resolved.

    SCORM Module Completion Status Delays

    Başlangıç 26 Eylül 2025 15:35 UTC · 55m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Learn:Up
    1. 26 Eylül 2025 15:35 UTCinvestigating

      We are currently investigating reports of delays with SCORM module statuses syncing to WorkRamp after learner completion.

    2. 26 Eylül 2025 16:29 UTCinvestigating

      This issue is now resolved and SCORM module statuses are syncing as expected.

    3. 26 Eylül 2025 16:30 UTCresolved

      This issue is now resolved and SCORM module statuses are syncing as expected.

    Analytics Studio Outage Caused by Omni Analytics

    Başlangıç 8 Eylül 2025 18:14 UTC · 1h 11m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 8 Eylül 2025 18:14 UTCinvestigating

      Analytics Studio is down due to an outage with Omni Analytics. Omni has identified the source of the issue and is working on a fix. More information can be found on their status page at https://status.omniapp.co/

    2. 8 Eylül 2025 18:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Eylül 2025 18:46 UTCmonitoring

      Omni Analytics has implemented a fix and is monitoring the progress.

    4. 8 Eylül 2025 19:25 UTCresolved

      This incident has been resolved.

    Platform Degraded Performance

    Başlangıç 3 Eylül 2025 16:26 UTC · 1h 1m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 3 Eylül 2025 16:26 UTCinvestigating

      We are currently investigating reports of platform slowness and errors within the Employee and Customer Learning Cloud.

    2. 3 Eylül 2025 17:27 UTCresolved

      This incident has now been resolved.

    EU Reporting Errors

    Başlangıç 12 Ağustos 2025 14:28 UTC · 1h 23m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    EU Application
    1. 12 Ağustos 2025 14:28 UTCinvestigating

      We are currently investigating an issue with errors when loading reports from the Report Builder. This is limited to customers in the EU.

    2. 12 Ağustos 2025 15:51 UTCresolved

      This incident has been resolved.

    Admin Console Search Issues

    Başlangıç 8 Ağustos 2025 16:21 UTC · 43m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Learn:Up
    1. 8 Ağustos 2025 16:21 UTCinvestigating

      We are currently investigating an issue with the content search in the Admin Console returning no results.

    2. 8 Ağustos 2025 17:00 UTCidentified

      The issue has been identified and a fix is being applied.

    3. 8 Ağustos 2025 17:04 UTCresolved

      The issue has been resolved and the Admin Console content search is now working as expected.

    workramp.com site error

    Başlangıç 12 Haziran 2025 18:35 UTC · 2h 30m

    Pending
    Etkilenen bileşenler
    Learn:Up
    1. 12 Haziran 2025 18:35 UTCinvestigating

      Our marketing host Kinsta is currently experiencing site issues which leads to an error page on workramp.com. All WorkRamp services are currently functional and you can find the login page at app.workramp.com/login or through your company domain.

    2. 12 Haziran 2025 21:05 UTCresolved

      This incident has been resolved.

    Admin Console Errors

    Başlangıç 10 Haziran 2025 20:17 UTC · 0m

    OutageKritik olay
    1. 10 Haziran 2025 20:37 UTCresolved

      Admins receiving a "Sorry, an error occurred" message when working in the Admin console.

    Degraded Performance in Employee Learning Cloud

    Başlangıç 15 Kasım 2024 15:30 UTC · 6h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Learn:Up
    1. 15 Kasım 2024 15:30 UTCinvestigating

      We are experiencing degraded performances in the employee learning cloud which is leading an error when publishing Guides.

    2. 15 Kasım 2024 19:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Kasım 2024 21:52 UTCresolved

      This incident has been resolved.

    Platform Outage

    Başlangıç 16 Ağustos 2024 13:53 UTC · 1h 35m

    Pending
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 16 Ağustos 2024 13:53 UTCinvestigating

      We're currently experiencing a service outage on our Employee and Customer Learning Cloud. Our team is actively working on investigating the issue.

    2. 16 Ağustos 2024 13:56 UTCmonitoring

      The site is up and running and we are monitoring the results.

    3. 16 Ağustos 2024 15:28 UTCresolved

      This incident has been resolved.

    Degraded Platform Performance

    Başlangıç 5 Nisan 2024 20:25 UTC · 1h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    EU ApplicationLearn:UpAcademy
    1. 5 Nisan 2024 20:40 UTCinvestigating

      We are aware of an issue with our platform intermittently producing a generic errors.

    2. 5 Nisan 2024 20:42 UTCidentified

      Our backend team is working on resolving the intermittent error. We expect full platform stability soon.

    3. 5 Nisan 2024 21:19 UTCmonitoring

      We have now deployed a fix and are monitoring the results.

    4. 5 Nisan 2024 21:47 UTCresolved

      This incident has been resolved.

    Platform Outage

    Başlangıç 2 Nisan 2024 15:33 UTC · 3h 28m

    OutageKritik olay
    Etkilenen bileşenler
    EU ApplicationLearn:UpAcademy
    1. 2 Nisan 2024 15:45 UTCidentified

      Our team has identified that there is a service outage on our Employee and Customer Learning Cloud.

    2. 2 Nisan 2024 16:14 UTCinvestigating

      We're currently experiencing a service outage on our Employee and Customer Learning Cloud. Our team is actively working on investigating the issue.

    3. 2 Nisan 2024 16:35 UTCidentified

      Our team has identified a possible cause for the outage and are working on a solution.

    4. 2 Nisan 2024 16:44 UTCmonitoring

      The platform is back up and running, however our team is still monitoring the stability of the platform's performance.

    5. 2 Nisan 2024 19:01 UTCresolved

      This incident has been resolved.

    EU Instance Outage

    Başlangıç 16 Şubat 2024 19:20 UTC · 41m

    OutageKritik olay
    Etkilenen bileşenler
    EU Application
    1. 16 Şubat 2024 19:56 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Şubat 2024 19:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 Şubat 2024 19:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Şubat 2024 20:01 UTCresolved

      This incident has been resolved.

    Platform Outage

    Başlangıç 15 Kasım 2023 21:43 UTC · 1h 31m

    OutageKritik olay
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 15 Kasım 2023 21:43 UTCinvestigating

      There is currently a platform outage where users will encounter a generic “Sorry, an error occurred.’ message. Our backend team is already investigating the issue and working on getting the platform back up and running.

    2. 15 Kasım 2023 21:52 UTCmonitoring

      Our team has restored platform functions and are monitoring the backend impact.

    3. 15 Kasım 2023 22:05 UTCidentified

      While we were accessing the backend impact of the original issue, the backend processes became congested and the platform unavailable again.

    4. 15 Kasım 2023 22:23 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 15 Kasım 2023 22:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 16 Kasım 2023 00:15 UTCresolved

      A solution has been put in place and the platform is functioning stably.

    Platform Outage

    Başlangıç 31 Ekim 2023 21:37 UTC · 3m

    OutageKritik olay
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 31 Ekim 2023 21:37 UTCinvestigating

      Users are currently seeing a generic "Sorry, an error occurred." message when trying to access any WorkRamp pages.

    2. 31 Ekim 2023 21:39 UTCidentified

      WorkRamp pages are loading again but we are still identifying the cause of the original error.

    3. 31 Ekim 2023 21:46 UTCresolved

      The error is now resolved and all systems are functional.

    Degraded Website Performance

    Başlangıç 18 Ekim 2023 13:02 UTC · 2h 50m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Learn:UpEmailAcademy
    1. 18 Ekim 2023 13:02 UTCinvestigating

      There is a backup of backend processes causing a delay in certain actions in the platform.

    2. 18 Ekim 2023 13:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 Ekim 2023 14:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 Ekim 2023 15:52 UTCresolved

      This incident has been resolved.

    Degraded Performance for Some Features

    Başlangıç 31 Ağustos 2023 19:30 UTC · 0m

    IssuesKüçük çaplı olay
    1. 1 Eylül 2023 16:15 UTCresolved

      Due to a backup of some platform processes, some functions, such as Guide publishing or emails being sent out from the platform, are seeing delays from 30 minutes to 1 hour.

    SCORM Modules Presenting a Blank Page

    Başlangıç 9 Mart 2023 18:39 UTC · 6h 21m

    Pending
    Etkilenen bileşenler
    Learn:UpAcademy
    1. 9 Mart 2023 18:39 UTCinvestigating

      The service provider we use to manage our SCORM modules, SCORM Cloud, is experiencing some technical difficulties. This causes users to see a blank page when navigating into a SCORM module.

    2. 9 Mart 2023 19:02 UTCmonitoring

      SCORM modules are loading normally again. We are monitoring this to confirm it is no longer an issue.

    3. 10 Mart 2023 03:57 UTCresolved

      This incident has been resolved.