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    Accredible 中断历史

    51 Accredible incidents · 2020年10月 — official updates, affected components, duration and resolution details.

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    分析服务(欧盟区域)

    开始时间 2026年10月19日 UTC 06:15 · 3h 9m

    Outage重大事件
    受影响的组件
    EU - Analytics
    1. 2026年10月19日 UTC 06:15investigating

      我们目前正在调查这一问题.

    2. 2026年10月19日 UTC 07:16monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年10月19日 UTC 07:18monitoring

      我们正在继续监测任何其他问题.

    4. 2026年10月19日 UTC 09:24resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Intermittent US API downtime

    开始时间 2026年8月5日 UTC 08:08 · 21m

    Outage重大事件
    受影响的组件
    USA - Rendering (PDF & Image)USA - Spotlight DirectoryUSA - CredentialsUSA - Wallet PassesUSA - APIUSA - Dashboard
    1. 2026年8月5日 UTC 08:08investigating

      We are investigating the issue.

    2. 2026年8月5日 UTC 08:12investigating

      The API is operational, but we are still confirming root cause.

    3. 2026年8月5日 UTC 08:25monitoring

      We have identified the cause, and are working on future prevention.

    4. 2026年8月5日 UTC 08:29resolved

      This incident has been resolved.

    Analytics Service (US Region) Partial Outage

    开始时间 2026年5月8日 UTC 05:42 · 9h 59m

    Outage重大事件
    受影响的组件
    AWS ec2-us-east-1USA - Analytics
    1. 2026年5月8日 UTC 05:42investigating

      We are currently investigating this issue.

    2. 2026年5月8日 UTC 08:38investigating

      We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

    3. 2026年5月8日 UTC 09:14identified

      The issue has been identified and a fix is being implemented.

    4. 2026年5月8日 UTC 14:26monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2026年5月8日 UTC 14:31monitoring

      We are continuing to monitor for any further issues.

    6. 2026年5月8日 UTC 15:41resolved

      The incident has been resolved and all our services are fully functional now.

    PDF Image rendering issue - EU server

    开始时间 2026年2月24日 UTC 10:33 · 12m

    Pending
    受影响的组件
    EU - Rendering (PDF & Image)
    1. 2026年2月24日 UTC 10:33identified

      We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

    2. 2026年2月24日 UTC 10:45resolved

      This issue has been resolved. The issue lasted approximately 30 mins.

    Partial System outage - Third party service outage

    开始时间 2025年11月18日 UTC 12:08 · 5h 42m

    Outage重大事件
    受影响的组件
    USA - IntegrationsSandbox - IntegrationsEU - Rendering (PDF & Image)Sandbox - Wallet PassesSandbox - DashboardUSA - Rendering (PDF & Image)USA - Spotlight DirectoryEU - Wallet PassesSandbox - AnalyticsEU - CredentialsUSA - CredentialsUSA - Wallet PassesEU - Spotlight DirectoryEU - IntegrationsSandbox - CredentialsUSA - AnalyticsEU - AnalyticsSandbox - Spotlight DirectorySandbox - Rendering (PDF & Image)EU - DashboardUSA - Dashboard
    1. 2025年11月18日 UTC 12:08investigating

      Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

    2. 2025年11月18日 UTC 14:53monitoring

      Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

    3. 2025年11月18日 UTC 17:50resolved

      Our Third-Party provider has confirmed that this issue has been resolved.

    Analytics Pages Not Loading - Third-Party service partial outage

    开始时间 2025年10月20日 UTC 10:50 · 18h 39m

    Issues轻微事件
    受影响的组件
    AWS ec2-us-east-1USA - Analytics
    1. 2025年10月20日 UTC 10:50monitoring

      Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

    2. 2025年10月20日 UTC 16:50monitoring

      Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

    3. 2025年10月21日 UTC 05:30resolved

      This incident has been resolved.

    Spreadsheet Upload error - Create Credentials

    开始时间 2025年10月6日 UTC 14:34 · 30m

    Issues轻微事件
    受影响的组件
    EU - CredentialsUSA - CredentialsSandbox - Credentials
    1. 2025年10月6日 UTC 14:34identified

      We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

    2. 2025年10月6日 UTC 14:59identified

      We are continuing to work on a fix for this issue.

    3. 2025年10月6日 UTC 15:04resolved

      Issue has been resolved

    Performance Degradation for the PWL Domains on USA - Credentials server

    开始时间 2025年9月17日 UTC 15:00 · 0m

    Issues轻微事件
    1. 2025年9月17日 UTC 16:35resolved

      We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

    US Platform Performance Degredation

    开始时间 2025年9月11日 UTC 15:25 · 3h 36m

    Outage重大事件
    受影响的组件
    USA - IntegrationsUSA - Rendering (PDF & Image)USA - Spotlight DirectoryUSA - CredentialsUSA - APIUSA - Dashboard
    1. 2025年9月11日 UTC 15:25investigating

      We are currently investigating this issue.

    2. 2025年9月11日 UTC 16:19investigating

      We are continuing to investigate this issue.

    3. 2025年9月11日 UTC 18:19monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年9月11日 UTC 19:01resolved

      This incident has been resolved.

    System outage - US Server

    开始时间 2025年9月3日 UTC 13:00 · 0m

    Outage重大事件
    1. 2025年9月3日 UTC 13:47resolved

      We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

    Degraded performance on EU

    开始时间 2025年7月3日 UTC 08:27 · 3h 5m

    Issues轻微事件
    受影响的组件
    EU - Rendering (PDF & Image)EU - APIEU - Wallet PassesEU - CredentialsEU - Spotlight DirectoryEU - IntegrationsEU - AnalyticsEU - Dashboard
    1. 2025年7月3日 UTC 08:27investigating

      We are currently investigating this issue.

    2. 2025年7月3日 UTC 09:02identified

      The issue has been identified and a fix is being implemented.

    3. 2025年7月3日 UTC 09:03monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年7月3日 UTC 11:32resolved

      This incident has been resolved.

    Spotlight Directory page is not loading

    开始时间 2025年6月6日 UTC 15:03 · 0m

    Pending
    受影响的组件
    USA - Spotlight DirectoryEU - Spotlight DirectorySandbox - Spotlight Directory
    1. 2025年6月6日 UTC 15:03resolved

      Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

    Email delivery delays

    开始时间 2025年1月8日 UTC 12:36 · 52m

    Outage重大事件
    受影响的组件
    EU - APIEU - CredentialsUSA - CredentialsUSA - APIEU - DashboardUSA - Dashboard
    1. 2025年1月8日 UTC 12:36identified

      We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

    2. 2025年1月8日 UTC 13:28resolved

      This incident has been resolved.

    Recipient Activity page is not loading

    开始时间 2025年1月6日 UTC 13:19 · 28m

    Issues轻微事件
    受影响的组件
    USA - AnalyticsEU - Analytics
    1. 2025年1月6日 UTC 13:19investigating

      We are currently investigating this issue.

    2. 2025年1月6日 UTC 13:23investigating

      We are continuing to investigate this issue.

    3. 2025年1月6日 UTC 13:30identified

      The issue has been identified and a fix is being implemented.

    4. 2025年1月6日 UTC 13:45monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年1月6日 UTC 13:47resolved

      This incident has been resolved.

    Partial outage

    开始时间 2024年11月20日 UTC 14:48 · 3h 12m

    Outage重大事件
    受影响的组件
    USA - Analytics
    1. 2024年11月20日 UTC 14:48identified

      We have partial outage - Some users are not able to access analytics

    2. 2024年11月20日 UTC 17:52monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年11月20日 UTC 18:00resolved

      This incident has been resolved.

    Insights Analytics Outage on US Region

    开始时间 2024年11月20日 UTC 10:06 · 1h 37m

    Outage重大事件
    受影响的组件
    USA - Analytics
    1. 2024年11月20日 UTC 10:06investigating

      We are currently investigating this issue.

    2. 2024年11月20日 UTC 10:19investigating

      We are continuing to investigate this issue.

    3. 2024年11月20日 UTC 10:20monitoring

      We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

    4. 2024年11月20日 UTC 11:43resolved

      This incident has been resolved.

    Email delivery delays

    开始时间 2024年11月14日 UTC 16:45 · 3h 41m

    Outage重大事件
    受影响的组件
    EU - APIEU - CredentialsUSA - CredentialsUSA - APIEU - DashboardUSA - Dashboard
    1. 2024年11月14日 UTC 16:45identified

      The issue has been identified and a fix is being implemented.

    2. 2024年11月14日 UTC 17:08identified

      We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.

    3. 2024年11月14日 UTC 20:27resolved

      This incident has been resolved.

    Slow running background jobs

    开始时间 2024年11月6日 UTC 20:07 · 1h 4m

    Issues轻微事件
    受影响的组件
    USA - APIUSA - Dashboard
    1. 2024年11月6日 UTC 20:07monitoring

      We are seeing delays in background processing such as email delivery.

    2. 2024年11月6日 UTC 21:11resolved

      This incident has been resolved.

    Analytics Service (EU Region) Disruption

    开始时间 2024年11月6日 UTC 15:14 · 59m

    Outage重大事件
    受影响的组件
    EU - Analytics
    1. 2024年11月6日 UTC 15:14investigating

      We are currently investigating this issue.

    2. 2024年11月6日 UTC 15:32identified

      The issue has been identified and a fix is being implemented.

    3. 2024年11月6日 UTC 15:47monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年11月6日 UTC 16:13resolved

      This incident has been resolved.

    System outage

    开始时间 2024年10月8日 UTC 12:40 · 3h 10m

    Outage严重事件
    受影响的组件
    USA - IntegrationsUSA - Rendering (PDF & Image)USA - Spotlight DirectoryUSA - CredentialsUSA - Wallet PassesUSA - APIUSA - Dashboard
    1. 2024年10月8日 UTC 12:40investigating

      We are currently investigating this issue.

    2. 2024年10月8日 UTC 12:49monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年10月8日 UTC 15:50monitoring

      We are continuing to monitor for any further issues.

    4. 2024年10月8日 UTC 15:50resolved

      This incident has been resolved.