与报告有关的高误差率
Issues轻微事件
受影响的组件
Web Application
- investigating
我们正经历一个高水平的API错误,目前正在研究这个问题.
- identified
这一问题已经确定,一个解决办法正在实施之中.
- monitoring
一项措施已经执行,我们正在监测结果.
- monitoring
我们正在继续监测任何其他问题.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
58 Activtrak incidents · 2024年10月 — official updates, affected components, duration and resolution details.
我们正经历一个高水平的API错误,目前正在研究这个问题.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
我们正在继续监测任何其他问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
"按地点划分的生产力"报告出现高水平的应用错误,目前正在研究这个问题.
问题已经确定,我们正在测试解决办法.
问题已经解决,"按地生产"报告运行正常.
自动翻译自官方事件更新。
我们的工程组正在调查 与账户注册有关的错误率上升 正在注册账户的用户可能看到一个免费账户,而不是新的审判.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
一些用户在收集代理数据方面可能遇到延误。 我们的工程组正在调查这个问题.
我们正在继续调查这一问题.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
The Azure AD integration will run normally tonight. Accounts can manually refresh/sync now by going to the APIs & Integration / Integrations page, view the Azure AD Instance, and clicking the manual refresh button.
一些用户可能正在经历基于Insights的报告无法加载. 我们的工程组正在调查这个问题.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
此事已决.
自动翻译自官方事件更新。
我们正在经历一个高水平的 应用程序登录错误 并且目前正在研究这个问题.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
We're experiencing login and application errors and are investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue. No data loss is occurring due to these delays.
We are continuing to investigate this issue.
Our engineering team implemented a fix last night and confirms that delayed data collection is now resolved. No data loss is occurring due to these delays.
Our engineering team is investigating an increase in errors associated with the real-time visibility feature.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Our engineering team is actively monitoring the fix. Backlogs are processing and Insights data will refresh as they clear.
This incident has been resolved.
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.
A fix has been deployed and is under active monitoring. Agent data reprocessing is underway and reports will catch up within the next few hours.
This incident has been resolved.
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.
This incident has been resolved.
Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with the Next Generation User Management (NGUM) system that could be causing Users data to be temporarily unavailable. Our engineering team has been notified and is actively working to restore service. We will provide another update as soon as we have more information.
We have identified the cause of the issue affecting the Next Generation User Management (NGUM) system. The service has been restored and User data should now be available. Please note that some users may experience delays in data availability as the system works through a backlog of data. We expect this to resolve on its own and are actively monitoring.
The Next Generation User Management (NGUM) system has been restored and we are actively monitoring system recovery. Backend processing queues that were impacted during the incident have been cleared and reprocessed. The majority of affected accounts have been recovered and data should be current or actively updating. We will continue to monitor until all systems have fully stabilized.
The issue affecting Next Generation User Management (NGUM) system has been fully resolved. All systems are operating normally and User data is available as expected. We apologize for any inconvenience this may have caused and thank you for your patience while we worked to restore service.
We are currently investigating an issue with the Next Generation User Management (NGUM) system that could be causing Users data to be temporarily unavailable. Our engineering team has been notified and is actively working to restore service. We will provide another update as soon as we have more information.
We have identified the cause of the issue affecting the Next Generation User Management (NGUM) system. The service has been restored and User data should now be available. Please note that some users may experience delays in data availability as the system works through a backlog of data. We expect this to resolve on its own and are actively monitoring.
The Next Generation User Management (NGUM) system has been restored and we are actively monitoring system recovery. Backend processing queues that were impacted during the incident have been cleared and reprocessed. The majority of affected accounts have been recovered and data should be current or actively updating. We will continue to monitor until all systems have fully stabilized.
The issue affecting Next Generation User Management (NGUM) system has been fully resolved. All systems are operating normally and User data is available as expected. We apologize for any inconvenience this may have caused and thank you for your patience while we worked to restore service.
Some users may be experiencing delays in insights and ActivConnect reporting data. Our engineering team is looking into the issue.
We have identified the cause of the delays affecting insights and ActivConnect reporting data for some accounts. Our engineering team is actively working on a resolution. We will provide further updates as progress is made.
The delays affecting insights and ActivConnect reporting data have been resolved. Processing has returned to normal and all data is up to date. We apologize for any inconvenience this may have caused.
The Watchdog entry is tied to a background service that’s part of the ActivTrak agent. Its purpose is to monitor the agent and restart it if needed to ensure continuous data collection. It is not a real user, does not collect any additional data, and does not impact reporting or insights. We’re actively investigating why it may be appearing as a user profile and will resolve it. No action is required on your end, and there’s no impact to your service. Until this is resolved, it will consume a license.
We are continuing to investigate this issue.
This incident has been resolved. The Watchdog user entry has been removed. No further action is required.
We're experiencing an elevated level of application errors and are currently looking into the issue.
We have identified the root cause and implemented a fix. We will continue to monitor the logs for any furhter elevated error rates.
This incident has been resolved. If you continue to experience issues, please log out and log back in to refresh your session. We apologize for the disruption and thank you for your patience.
Our engineering team is investigating issues with the Time Zone settings page. Customers may not be able to load the page at this time.
The issue has been identified and a fix is being implemented.
Our engineering team has deployed a fix for this issue.