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    Apphud 中断历史

    51 Apphud incidents · 2024年6月 — official updates, affected components, duration and resolution details.

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    发布防火墙

    开始时间 2026年9月11日 UTC 09:17 · 1m

    Outage严重事件
    受影响的组件
    DashboardAPI
    1. 2026年9月11日 UTC 09:17investigating

      我们目前正在调查这一问题.

    2. 2026年9月11日 UTC 09:18resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    分析和事件延误

    开始时间 2026年7月30日 UTC 15:06 · 1h 13m

    Issues轻微事件
    受影响的组件
    Dashboard
    1. 2026年7月30日 UTC 15:06investigating

      我们正在经历一个背景工作处理问题,导致分析和事件数据出现延误。 SDK APIs不受影响. 预计数据将在大约30分钟内实时赶上。 我们为不方便而道歉.

    2. 2026年7月30日 UTC 15:06monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年7月30日 UTC 16:19resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Degraded Performance or Partial Outage

    开始时间 2026年6月27日 UTC 19:16 · 1h 9m

    Outage重大事件
    受影响的组件
    DashboardAPI
    1. 2026年6月27日 UTC 19:16investigating

      We are currently investigating this issue. There is problem at our data center. We are in close touch with cloud provider. Our engineers our trying to do their best to solve the issue ASAP

    2. 2026年6月27日 UTC 19:43investigating

      We are continuing to investigate this issue.

    3. 2026年6月27日 UTC 19:43monitoring

      A fix has been implemented by our Cloud Provider and we are monitoring the results.

    4. 2026年6月27日 UTC 20:26resolved

      This incident has been resolved. Cloud Provider has fixed the issue.

    Issue with App Store and Google Play server notifications delivery

    开始时间 2026年3月9日 UTC 09:58 · 2d 18h

    Pending
    受影响的组件
    Dashboard
    1. 2026年3月9日 UTC 09:58investigating

      We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

    2. 2026年3月9日 UTC 09:58monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年3月12日 UTC 04:56resolved

      This incident has been resolved.

    Incorrect A/B experiment metrics values

    开始时间 2026年2月24日 UTC 11:52 · 2h 8m

    Pending
    受影响的组件
    Dashboard
    1. 2026年2月24日 UTC 11:52monitoring

      We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

    2. 2026年3月5日 UTC 07:52resolved

      This incident has been resolved.

    API errors

    开始时间 2026年2月24日 UTC 11:48 · 0m

    Issues轻微事件
    受影响的组件
    DashboardAPI
    1. 2026年2月24日 UTC 11:48investigating

      We are currently investigating this issue.

    2. 2026年2月24日 UTC 11:48resolved

      This incident has been resolved.

    Incorrect A/B experiment metric values

    开始时间 2026年2月23日 UTC 08:40 · 0m

    Pending
    受影响的组件
    Dashboard
    1. 2026年2月23日 UTC 08:40investigating

      We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

    2. 2026年2月23日 UTC 08:40resolved

      This incident has been resolved.

    Increased Response Time for SDK Requests

    开始时间 2026年2月22日 UTC 10:52 · 2m

    Issues轻微事件
    受影响的组件
    API
    1. 2026年2月22日 UTC 10:52investigating

      We received reports about increased response times for SDK API calls, specifically affecting paywalls and placements fetching. The issue has been identified and a fix has already been deployed. We are actively monitoring the system to ensure stability and normal performance levels. We apologize for the inconvenience and will provide updates if necessary.

    2. 2026年2月22日 UTC 10:53monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月22日 UTC 10:54resolved

      This incident has been resolved.

    Delays with background jobs processing

    开始时间 2026年2月22日 UTC 10:37 · 18m

    Issues轻微事件
    受影响的组件
    Dashboard
    1. 2026年2月22日 UTC 10:37investigating

      We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 15 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

    2. 2026年2月22日 UTC 10:55resolved

      This incident has been resolved.

    A/B Test Analytics Showing 0 Trials

    开始时间 2026年2月19日 UTC 11:51 · 39m

    Pending
    受影响的组件
    Dashboard
    1. 2026年2月19日 UTC 11:51investigating

      We’ve received reports that A/B test analytics were displaying 0 trials, even though trials were actually recorded. Our team is currently investigating the issue. In the meantime, refreshing the page should resolve the problem and display the correct data. We’ll provide an update once the issue is fully resolved.

    2. 2026年2月22日 UTC 10:36resolved

      This incident has been resolved.

    Charts are not loading

    开始时间 2026年2月11日 UTC 13:10 · 0m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2026年2月11日 UTC 13:10investigating

      We are currently investigating this issue.

    2. 2026年2月11日 UTC 13:10resolved

      This incident has been resolved.

    Unable to login to the dashboard

    开始时间 2026年2月4日 UTC 11:45 · 0m

    Pending
    受影响的组件
    Dashboard
    1. 2026年2月4日 UTC 11:45resolved

      This incident has been resolved.

    Delays with integrations processing

    开始时间 2026年1月27日 UTC 16:58 · 0m

    Pending
    1. 2026年1月27日 UTC 16:58investigating

      We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 40 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

    2. 2026年1月27日 UTC 16:58resolved

      This incident has been resolved.

    Running experiments unexpectedly paused

    开始时间 2026年1月21日 UTC 17:35 · 0m

    Pending
    1. 2026年1月21日 UTC 17:35resolved

      Due to a bug introduced during recent maintenance, experiments that were in a Running state as of January 19 until January 21 17:45 UTC were unintentionally paused. The issue has been fixed, and all affected experiments have been unpaused and are running normally. Data for the affected period may be incomplete. No action is required. We are sorry for the inconvenience.

    Mobile analytics iOS app is temporarily not functioning

    开始时间 2026年1月19日 UTC 10:28 · 2d 21h

    Issues轻微事件
    受影响的组件
    Dashboard
    1. 2026年1月19日 UTC 10:28investigating

      Due to a recent platform upgrade, the iOS mobile app is temporarily not functioning. An updated version will be released to the App Store, and users will need to update to the latest version. We’ll notify you when the update is available.

    2. 2026年1月22日 UTC 08:12resolved

      The updated app version in now available in the App Store: https://apps.apple.com/us/app/apphud-the-official-app/id1587154106

    Issue with Apphud API

    开始时间 2025年11月30日 UTC 14:00 · 11m

    Outage重大事件
    受影响的组件
    DashboardAPI
    1. 2025年11月30日 UTC 14:00investigating

      We are currently investigating this issue.

    2. 2025年11月30日 UTC 14:08investigating

      We are continuing to investigate this issue.

    3. 2025年11月30日 UTC 14:11resolved

      This incident has been resolved.

    Issue with analytics and reports

    开始时间 2025年11月24日 UTC 16:46 · 10m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2025年11月24日 UTC 16:46investigating

      We are currently investigating this issue.

    2. 2025年11月24日 UTC 16:55resolved

      This incident has been resolved.

    Partial Apphud dashboard outage

    开始时间 2025年11月18日 UTC 13:55 · 1h 4m

    Outage重大事件
    受影响的组件
    DashboardAPI
    1. 2025年11月18日 UTC 13:55investigating

      We experience partial API issues caused by major Cloudflare outage: https://www.cloudflarestatus.com/

    2. 2025年11月18日 UTC 14:24investigating

      Update: SDK seems to be working without any disruptions, since it's not using Cloudflare. Only Apphud dashboard is not accessible in certain countries

    3. 2025年11月18日 UTC 14:59investigating

      We are continuing to investigate this issue.

    4. 2025年11月18日 UTC 14:59resolved

      This incident has been resolved.

    Unable to save Paywall or Screen

    开始时间 2025年7月8日 UTC 16:03 · 16m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2025年7月8日 UTC 16:03monitoring

      A fix has been implemented and we are monitoring the results.

    2. 2025年7月8日 UTC 16:03monitoring

      We are continuing to monitor for any further issues.

    3. 2025年7月8日 UTC 16:03identified

      The issue has been identified and a fix is being implemented.

    4. 2025年7月8日 UTC 16:19resolved

      This incident has been resolved.

    Delays with background tasks processing

    开始时间 2025年7月1日 UTC 07:31 · 1h 27m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2025年7月1日 UTC 07:31investigating

      We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks The current delay is approximately 1.5 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

    2. 2025年7月1日 UTC 08:58resolved

      This incident has been resolved.