43 Argyle incidents · 2021年11月 — official updates, affected components, duration and resolution details.
我们正在看到/v2/开封银行端点错误率上升。 请求以高于正常基线的速度失败,影响到开放式银行账户连接和受影响用户的数据检索.
我们已经查明了问题,并通过新的发行版确定了解决办法。 /v2/开封银行的出错率已恢复到基线,请求通常会成功。 我们正在把这个事件转到监测中,同时确认固定状态。 预计不会对客户产生进一步的影响。 如果指标保持稳定,我们就能解决这个事件
这一事件已经得到解决.
自动翻译自官方事件更新。
目前没有支付点。 我们已经确定原因为供应商事件。 我们正在研究潜在的解决办法.
我们正在继续努力解决这个问题。
通过将交通转移到未受影响的地区,恢复了终点。 潜在的供应商事件仍在继续,但目前唯一剩下的影响是数据处理延迟度略高。 随着供应商事件的进展,我们将继续监测并提供最新情况.
供应商已证实,在我们开展业务的地区,这一事件已经得到解决。 所有受影响的端点,包括支付节点,都恢复到正常出错率,数据处理延迟已经恢复. 我们正在进行监测,以便在结束这一事件之前确认完全稳定.
所有受影响的终点都充分运作,供应商事件在我们区域得到解决。 这一事件现已得到解决。 谢谢你的耐心.
自动翻译自官方事件更新。
由于影响Encompass平台的上游事件,我们正面临通过Encompass整合提交的订单错误率高的问题。 命令可能失败或被推迟,直到恢复服务.
Encompass服务已恢复,订单处理成功. 我们正在监测结果,以证实完全恢复.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently experiencing elevated error rates resulting from an ogoing incident from a service provider.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.
Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.
Incident has been resolved.
我们正在监测因Encompas平台上游停电而导致通过Encompas整合提交的请求的退化交付情况。 通过Encompass提交的命令可能会失败或被推迟,直到恢复服务.
随着许多客户顺利通过交易,核心服务得以恢复。 正在完成其余部分的验证。 通过Encompass提交的订单可能会被一些客户延迟,直到服务完全恢复.
所有系统正常运行
自动翻译自官方事件更新。
We experienced elevated errors rates in the Account Owner details in Argyle Banking. This was resolved on July 6th at 2:05pm EST.
We are currently experiencing delay on webhooks. We are actively investigating and working to mitigate this issue.
We have identified report generation is also presenting a higher error rate than usual. We are still actively investigating and working to mitigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Issue has been identified with a service provider. Error rates have returned to normal but we will keep monitoring to assure no further problems arise.
This incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.
A fix has been implemented and we will continue to monitor to make sure no further issues occur.
This incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
We are continuing to investigate this issue.
We’ve identified the source of the elevated error rates as an issue with some of our cloud infrastructure providers. This is causing intermittent failures across several services. We’ve contacted the provider and are actively working on mitigation while they address the underlying problem.
The incidents with cloud providers have stabilized. Services are coming back but we there is still slightly increased latency and error rates due to backlogs.
Error rates and latency are back to normal. We will keep monitoring to make sure everything works smoothly.
This incident has been resolved.
We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.
An apparent issue with our hosting provider service no longer reports errors for console. We will continue monitoring to make sure it stays stable.
This incident has been resolved.
We are experiencing elevated error rates in Encompass LOS integration
A fix has been implemented and we are monitoring the situation.
Incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue. Current expected impact is delayed data and an elevated error rate for authentication of new accounts.
A fix has been implemented and all systems are operational. We will continue monitoring to make sure systems are not impacted.
This incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing delays with file upload processing, it might take longer for users to upload files and for file synchronizations to complete.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing issues connecting accounts. We are actively investigating and working to mitigate this issue.
The account connection issues have been resolved.