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    Attio 中断历史

    30 Attio incidents · 2024年1月 — official updates, affected components, duration and resolution details.

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    处理批量记录的延迟删除

    开始时间 2026年10月6日 UTC 23:14 · 5d 9h

    Issues轻微事件
    1. 2026年10月6日 UTC 23:14identified

      已经确定了一个问题。 我们已经查明了根源,我们的团队正在努力尽快解决这一问题.

    2. 2026年10月12日 UTC 08:58resolved

      这个问题现已得到解决。 我们为所造成的不便感到抱歉.

    自动翻译自官方事件更新。

    延迟处理公式属性无效

    开始时间 2026年10月6日 UTC 16:32 · 17h 18m

    Issues轻微事件
    1. 2026年10月6日 UTC 16:32investigating

      我们正调查关于拖延公式属性失效的报告.

    2. 2026年10月6日 UTC 20:49identified

      我们已查明延误公式更新的原因,并正在处理积压问题。 有些公式可能会继续显示过时的值,直到处理赶上.

    3. 2026年10月6日 UTC 22:13monitoring

      已应用了固定,公式更新正在正常地再次处理。 剩余的积压工作正在赶上,我们期望在下一个小时内清除.

    4. 2026年10月7日 UTC 09:50resolved

      造成公式更新延误的问题现已解决,积压工作已全部处理完毕。 我们为带来的不便感到抱歉.

    自动翻译自官方事件更新。

    工作流程处理被延迟

    开始时间 2026年9月28日 UTC 16:43 · 4h 4m

    Issues轻微事件
    1. 2026年9月28日 UTC 16:43identified

      我们发现一个问题正在拖延所有工作流程的运行。 我们正在努力尽快恢复处理,并对所造成的任何不便表示歉意.

    2. 2026年9月28日 UTC 17:46identified

      我们继续应对影响工作流程块执行和网络浏览交付的事件.

    3. 2026年9月28日 UTC 20:09identified

      我们正在继续应对工作流程执行和网络浏览交付方面的问题。 我们还意识到对进出口子系统的潜在影响以及Ask Attio。 我们正在努力恢复服务供应.

    4. 2026年9月28日 UTC 20:47resolved

      影响工作流程执行和网络执行的问题现已解决。 我们为所造成的不便感到抱歉.

    自动翻译自官方事件更新。

    平台的价值问题

    开始时间 2026年9月8日 UTC 17:05 · 1h 37m

    Outage重大事件
    1. 2026年9月8日 UTC 17:05investigating

      我们正在调查关于平台可用性问题的报道。 我们目前正在调查根源,我们的小组正努力尽快解决这一问题.

    2. 2026年9月8日 UTC 17:24monitoring

      我们的小组已经针对这一问题采取了对策,目前正在监测该系统,以确保这一问题得到解决.

    3. 2026年9月8日 UTC 17:37monitoring

      已确定的问题现已解决。 我们的小组已经针对这一问题采取了对策,目前正在监测该系统,以确保这一问题得到解决.

    4. 2026年9月8日 UTC 18:42resolved

      这个问题现已得到解决。 我们为所造成的不便感到抱歉.

    自动翻译自官方事件更新。

    启动工作流程失败

    开始时间 2026年7月21日 UTC 17:35 · 1d 23h

    Outage重大事件
    1. 2026年7月21日 UTC 17:35investigating

      我们正在调查关于工作流程未能触发的报告. 我们目前正在调查根源,我们的小组正努力尽快解决这一问题.

    2. 2026年7月21日 UTC 17:39identified

      已经确定了一个问题。 我们已经查明了根源,我们的团队正在努力尽快解决这一问题.

    3. 2026年7月21日 UTC 18:00monitoring

      我们的小组已经针对这一问题采取了对策,目前正在监测该系统,以确保这一问题得到解决.

    4. 2026年7月21日 UTC 20:19monitoring

      在协调世界时2026年7月21日16:33至18:01之间,一些工作流程未能正确触发. 发生了什么事? 事发前不久部署的基础设施配置变化在加密新收到的工作流程内容时出错,导致一些工作流程触发器运行不当. 我们做了什么:** 我们恢复了改革,并纠正了基本的基础设施配置。 所有受到影响的工作流程触发器在协调世界时18:01前正常恢复处理,我们自此确认的触发器运行正确. 我们正继续调查这段时间里引发的复苏运动。 我们一有最新消息.

    5. 2026年7月23日 UTC 17:29resolved

      这个问题现已解决,我们已直接通知所有受这种停电影响的客户。 我们为所造成的不便感到抱歉.

    自动翻译自官方事件更新。

    Intimitent errors across some platform features

    开始时间 2026年7月10日 UTC 17:19 · 2h 6m

    Issues轻微事件
    1. 2026年7月10日 UTC 17:19investigating

      We're investigating reports of intimitent errors across some platform features. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

    2. 2026年7月10日 UTC 17:36identified

      We've identified the issue caused by an upstream provider - our team is working to mitigate the issue as quickly as possible.

    3. 2026年7月10日 UTC 19:26resolved

      The issue has now been resolved. We apologize for any inconvenience caused.

    Issues accessing email content, call recordings, uploads, and exports.

    开始时间 2026年6月19日 UTC 10:43 · 2h 23m

    Pending
    1. 2026年6月19日 UTC 10:43identified

      We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.

    2. 2026年6月19日 UTC 10:56monitoring

      The issue has been resolved. Our team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.

    3. 2026年6月19日 UTC 13:06resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Errors querying records and lists

    开始时间 2025年12月9日 UTC 11:50 · 6h 1m

    Outage重大事件
    1. 2025年12月9日 UTC 11:50investigating

      The Attio team has identified a spike in errors when querying records and lists. Users may experience errors when loading record and list views or when using query endpoints on the public API. We are currently investigating the root cause and working to resolve the issue as quickly as possible.

    2. 2025年12月9日 UTC 12:17monitoring

      The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

    3. 2025年12月9日 UTC 17:51resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Platform avaliblity issues

    开始时间 2025年11月18日 UTC 11:42 · 10h 5m

    Issues轻微事件
    1. 2025年11月18日 UTC 11:42investigating

      We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

    2. 2025年11月18日 UTC 11:44identified

      We’re currently experiencing service degradation due to an issue with one of our upstream providers. We’re working closely with them to restore full functionality as soon as possible.

    3. 2025年11月18日 UTC 12:15identified

      We are continuing to work with our upstream provider as they work toward a full resolution. We’ll share further updates as soon as more information becomes available.

    4. 2025年11月18日 UTC 14:57monitoring

      Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored

    5. 2025年11月18日 UTC 21:47resolved

      The issue has now been resolved. We apologize for any inconvenience caused.

    Degraded realtime performance

    开始时间 2025年10月30日 UTC 11:56 · 5h 23m

    Issues轻微事件
    1. 2025年10月30日 UTC 11:56investigating

      We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend. As a workaround, refreshing the page will ensure the latest information is available in the UI.

    2. 2025年10月30日 UTC 16:43monitoring

      The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

    3. 2025年10月30日 UTC 17:19resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Investigating reports of elevated latency in the web app & api

    开始时间 2025年7月29日 UTC 17:37 · 4h 42m

    Issues轻微事件
    1. 2025年7月29日 UTC 17:37investigating

      An issue has been identified causing elevated latency in the web app & api. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

    2. 2025年7月29日 UTC 17:40identified

      We have identified the root cause and our team is working to resolve the issue as quickly as possible.

    3. 2025年7月29日 UTC 22:19resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    We're investigating reports of mailbox sync delays

    开始时间 2025年6月16日 UTC 18:49 · 14h 10m

    Issues轻微事件
    1. 2025年6月16日 UTC 18:49investigating

      We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

    2. 2025年6月17日 UTC 13:05resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Reports of platform availability issues

    开始时间 2025年6月12日 UTC 18:40 · 2h 16m

    Outage重大事件
    1. 2025年6月12日 UTC 18:40investigating

      We're aware of an issue with a downstream provider that is impacting platform availability. Our team is working to resolve the issue as quickly as possible.

    2. 2025年6月12日 UTC 19:18identified

      We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users. A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.

    3. 2025年6月12日 UTC 19:36monitoring

      We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.

    4. 2025年6月12日 UTC 20:56resolved

      The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.

    Delayed outbound email sending

    开始时间 2025年6月2日 UTC 22:55 · 16h 44m

    Issues轻微事件
    1. 2025年6月2日 UTC 22:55identified

      We have identified an issue that is causing delays in the delivery of outbound email traffic across all email sending functionality (including sequences). The team is actively investigating the root cause of the issue and working to establish mitigations.

    2. 2025年6月3日 UTC 15:39resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    We're investigating reports of platform avaliblity issues

    开始时间 2025年4月24日 UTC 14:17 · 49m

    Outage重大事件
    1. 2025年4月24日 UTC 14:17investigating

      We are currently investigating reports of platform availability issues, our team is working to resolve the issue as quickly as possible.

    2. 2025年4月24日 UTC 14:21monitoring

      The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

    3. 2025年4月24日 UTC 15:06resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Elevated error rate on the Developer API

    开始时间 2025年4月19日 UTC 15:34 · 3d 20h

    Issues轻微事件
    1. 2025年4月19日 UTC 15:34identified

      An issue has been been identified with our Developer API returning an elevated number of 5xx class errors. Our team is currently investigating and we are working to resolve the issue as quickly as possible.

    2. 2025年4月19日 UTC 21:45monitoring

      The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

    3. 2025年4月23日 UTC 12:31resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Platform Availability Issues

    开始时间 2025年3月24日 UTC 15:31 · 1h 6m

    Outage严重事件
    1. 2025年3月24日 UTC 15:31investigating

      An issue has been been identified. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

    2. 2025年3月24日 UTC 15:36identified

      An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.

    3. 2025年3月24日 UTC 16:29monitoring

      Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is fully resolved.

    4. 2025年3月24日 UTC 17:25resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Delays to search indexing

    开始时间 2025年1月5日 UTC 19:23 · 1d 15h

    Issues轻微事件
    1. 2025年1月5日 UTC 19:23investigating

      We are currently investigating a delay in our search indexing system when records are created or updated.

    2. 2025年1月7日 UTC 10:39resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Delayed CSV Imports

    开始时间 2024年12月23日 UTC 11:54 · 1d 4h

    Issues轻微事件
    1. 2024年12月23日 UTC 11:54identified

      We are aware of an issue affecting the speed of CSV Imports. Our team are currently working to resolve the issue.

    2. 2024年12月24日 UTC 13:19monitoring

      The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

    3. 2024年12月24日 UTC 16:20resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.

    Delays to Workflow Execution

    开始时间 2024年12月3日 UTC 07:48 · 6d 8h

    Issues轻微事件
    1. 2024年12月3日 UTC 07:48investigating

      We are investigating reports of some Workflows experiencing a delay in executing.

    2. 2024年12月3日 UTC 11:44monitoring

      The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

    3. 2024年12月9日 UTC 16:07resolved

      The issue has now been resolved. We’re sorry for any inconvenience caused.