15 Beamery incidents · 2025年9月 — official updates, affected components, duration and resolution details.
我们目前正在调查报告内容中的一些不准确之处(过时数据)。 没有丢失数据,我们将尽快提供最新资料。 我们为带来的不便道歉, 电灯工程
我们查明了这一问题,并开始在所有生产环境中更新数据,以纠正报告中的不准确之处。 我们将进一步提供本周晚些时候完成时间表的最新情况。 我们为带来的不便道歉, 电灯工程
客户关系管理中的私人和欧盟租户报告现在应当固定,并包含准确的数据。 美国租户报告仍在进行之中,将尽快提供最新情况。 我们为带来的不便道歉, 电灯工程
现在,所有租户的报告都应该有准确的数据。 我们为带来的不便道歉, 电灯工程
这个问题现已得到解决。 谢谢你的耐心 电灯工程
自动翻译自官方事件更新。
我们正在调查关于欧盟用户在从[Beamery主页](https://beamery.eu/"Beamery主页")访问登录时被重新定向到美国登录页面的报告. 如果您正在经历这个问题, 请使用此链接登录 : [https://login.beamery.eu/sso] (https://login.beamery.eu/sso "https://login.beamery.eu/sso")
我们确定并确定了一个导致一些欧盟用户被重新定向到[beamery.com](http://beamery.com"beamery.com")登录页面而不是[beamery.eu](http://beamery.eu"beamery.eu")的问题. 修复工作现已启动,大多数用户不需要采取任何行动。 如果您仍然被发送到错误的登录页面, 这是您浏览器中保存的缓存重定向, 而不是正在发生的错误 。 要解决问题, 要么清除您的浏览器缓存, 要么直接到您的区域登录页面 : • 欧盟:[https://login.beamery.eu/sso](https://login.beamery.eu/sso"https://login.beamery.eu/sso"). • 美国:[https://login.beamery.com/sso](https://login.beamery.com/sso"https://login.beamery.com/sso"). 在私密或隐形窗口打开页面也会绕过缓存重定向, 如果您不愿清除您的缓存 .
自动翻译自官方事件更新。
我们正面临问题,我们小组目前正在调查。 没有CV丢失,我们将尽快重新处理所有文件。 谢谢你的耐心 电灯工程
简历分析现已恢复。 我们正在重新处理失败的剖析, 并且预计不会丢失任何数据 。 谢谢你的理解, 电灯工程
CV解析自协调世界时14:21起投入使用. 所有在协调世界时8月19日18:30之间未能解析的CV都经过了再处理. 我们为带来的不便道歉, 电灯工程
自动翻译自官方事件更新。
We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.
We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.
The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.
We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.
Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.
The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.
Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.
The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.
CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.
Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.
Elastic CPU returned to normal following mitigations, normal service resumed.
Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.
Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.
We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.
As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.
We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.
We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.
The Cloudflare outage has been restored and Beamery Sandbox US is back online.
Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.
Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance. https://www.cloudflarestatus.com/
All services are operating normally
Cloudflare service causing access issues to Beamery
Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.
We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.
All services are operating normally.
All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.
LinkedIn CRM Connect sync is delayed
Errors are back down and normal operations have resumed
Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.
All services are operating normally
Some customers are unable to access Beamery via SSO
All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.
