LearningBen AdminCompensationTasksWorkforce planningDocsEmployee Profile and FieldsJob catalogFlowsShoutoutCoreSurveysYour VoiceTime OffUS PayrollGoalsReports and DirectoryTime & AttendancePerformancePublic pages
identified
用户在Bob身上出现缓慢. 我们正在努力解决这个问题.
investigating
用户在Bob出现缓慢,中断和出错,有些领域没有如所预期的那样工作. 我们正在努力解决这个问题.
monitoring
鲍勃现在稳定了,我们继续监视这个系统.
resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
Workforce Planning - Can't load existing position
开始时间 2026年8月4日 UTC 15:36 · 3h 38m
Outage重大事件
受影响的组件
Workforce planning
investigating
We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
identified
We have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.
monitoring
We have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.
resolved
This incident has been resolved. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
鲍勃应用的慢化
开始时间 2026年8月3日 UTC 08:18 · 2h 6m
Issues轻微事件
受影响的组件
Payroll HubCompensationTasksWorkforce planningDocsEmployee Profile and FieldsPublic APIZapierCalendar integrationJob catalogFlowsSandboxShoutoutSurveysYour VoiceTime OffGoalsReports and DirectoryProvisioningCollaborationTime & AttendancePerformance
We’ve identified issues affecting parts of our Hiring module. Some features may be temporarily unavailable while we work to resolve the issue. We’ll continue to provide updates as more information becomes available.
We apologize for the inconvenience and thank you for your understanding.
resolved
The issue affecting parts of our Hiring module has been resolved. Affected features are now available again.
We apologize for the inconvenience and thank you for your understanding.
Sandbox Sync Delay Causing Outdated Data in Refreshes
开始时间 2026年4月30日 UTC 08:17 · 21h 20m
Issues轻微事件
受影响的组件
Sandbox
investigating
We are currently investigating a delay in sandbox synchronization. During this time, sandbox refreshes may reflect data updated up to last night, while we work to restore full synchronization. Existing sandbox environments remain accessible. We will provide further updates as progress is made.
identified
We have identified the cause of the sandbox synchronization delay and are working to resolve it. Existing sandbox environments remain accessible.
monitoring
We have restored the sandbox synchronization process, and sandbox refreshes now reflect current production data. We are continuing to monitor the system.
resolved
The sandbox synchronization delay has been resolved. The synchronization process was restored, and sandbox refreshes now reflect current production data.
We’ve identified an issue with our Surveys module
开始时间 2026年4月14日 UTC 11:30 · 1h 5m
Pending
resolved
The issue causing survey links to display empty pages and preventing responses has been resolved after fixing an error in the surveys service.
We apologize for the inconvenience and thank you for your patience.
Some users may experience slower-than-usual performance at the moment. Our team is aware of the issue and is actively working to identify the root cause and resolve it. We appreciate your patience and will share updates as we make progress.
开始时间 2026年4月7日 UTC 14:56 · 1h 4m
Outage重大事件
受影响的组件
LearningCompensationMobileTasksWorkforce planningDocsEmployee Profile and FieldsJob catalogFlowsSandboxShoutoutCoreSurveysYour VoiceTime OffGoalsReports and DirectoryTime & AttendancePerformancePublic pages
investigating
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
monitoring
System performance has been restored, and the incident is now resolved.
We are continuing to monitor the system and conduct a thorough investigation to identify the root cause and implement preventive measures. Thank you for your patience during this time.
resolved
The issue that we had been experiencing has now been fully resolved, and everything is functioning as expected. After identifying the root cause and implementing the necessary fixes, we can confirm that the situation is under control and no further action is required at this time.
Investigating Performance Degradation in HiBob Application
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
investigating
We are currently experiencing elevated error rates and latency due to database query timeouts affecting the HiBob service, and are actively working to resolve the issue. We apologize for the disruption and thank you for your patience.
identified
The service is in the process of recovering, and we are continuing to monitor closely while investigating the root cause. We apologize for the disruption and thank you for your patience.
monitoring
The service is in the process of recovering, and we are continuing to monitor closely while investigating the root cause. We apologize for the disruption and thank you for your patience.
monitoring
We are continuing to monitor for any further issues.
resolved
We identified a performance degradation in the HiBob application caused by resource contention and long-running database operations; mitigation actions were applied and the service has stabilized. We apologize for the disruption and thank you for your patience.
We’ve identified an issue with our main HiBob application
开始时间 2026年2月23日 UTC 08:54 · 2h 41m
Issues轻微事件
受影响的组件
Payroll HubLearningCompensationMobileTasksWorkforce planningDocsEmployee Profile and FieldsPublic APIZapierUK PayrollCalendar integrationJob catalogFlowsSandboxShoutoutCoreSurveysYour VoiceTime OffUS PayrollGoalsReports and DirectoryProvisioningCollaborationTime & AttendancePerformancePublic pages
investigating
We confirm there is a problem with our main HiBob application and we’re working to resolve it.
identified
We are currently investigating a production issue that may be related to a database maintenance activity performed on Saturday during off-hours.
As part of our mitigation efforts, we are reverting the recent change. This action will require restarting the production database, which may result in a brief service disruption of a few minutes.
We will provide an additional update once the restart is complete and the system is fully stabilized.
Thank you for your patience.
identified
The rollback has been successfully completed, and the platform is up.
However, we are still experiencing performance degradation in certain areas, and some users may encounter slowness. Our engineering team is actively investigating and working to fully restore system performance.
We will continue to provide updates as we make progress.
identified
We are continuing to work on a fix for this issue.
identified
We are currently running a database vacuum process to optimize performance following the rollback. This process helps reclaim storage, refresh database statistics, and improve overall query performance after the earlier maintenance and restart activities.
At this time, system performance is stable, and the platform is operating normally across all core services. We are not observing any ongoing impact on customer workflows.
Our engineering team continues to closely monitor the environment, reviewing performance metrics and system health indicators to ensure sustained stability and proactively address any anomalies that arise.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Login Errors for Users Without Fully Configured SSO
开始时间 2026年2月19日 UTC 08:04 · 46m
Pending
受影响的组件
Employee Profile and Fields
investigating
Earlier today, we implemented a security update to our login process that affected users who attempted to log in via an external SSO provider without a fully configured SSO setup. As a result, some users encountered an error when trying to access the platform.
We have since taken steps to address the issue and restore expected login behavior to ensure uninterrupted access.
We are continuing to monitor the system to ensure stability. We apologize for the inconvenience and appreciate your patience.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
We’ve identified an issue with our main HiBob application
开始时间 2026年2月15日 UTC 14:26 · 32m
Outage重大事件
受影响的组件
DocsSurveysGoals
investigating
We have identified an issue affecting Docs, Goals, and Surveys. Our team is actively working to resolve the problem and restore normal functionality.
investigating
We are continuing to investigate this issue.
investigating
The issue affecting Docs has been resolved. We are still experiencing issues with Goals and Surveys, and our team is actively working to resolve them.
monitoring
The issue affecting Docs, Goals, and Surveys has been resolved. All services are now operating normally.