45 Brainpop incidents · 2017年4月 — official updates, affected components, duration and resolution details.
我们知道一个问题 防止视频在BrainPOP产品上载 我们已确定了原因 与我们的一个服务供应商, 他正在积极地工作 一个固定。 其他场地特征仍然可用。 视频恢复工作后我们立即发布最新消息. 我们为你教室的中断道歉.
已经实施了一个固定,视频再次在BrainPOP产品上载。 我们继续监视,确认一切恢复正常.
这个问题已经得到解决。 我们的第三方服务供应商出了问题,导致停电。 今天下午在BrainPOP产品上大约2小时都没有录像,现在正常装入. 谢谢你的耐心 我们为你教室的中断道歉.
自动翻译自官方事件更新。
目前我们正在调查一个问题, 这影响到学校和地区的一个子账户。 我们的工程团队正积极努力找出原因,我们将在得到更多信息后立即发布最新消息.
这一事件已经得到解决。 今天早些时候,一些用户通过Google Single Sign-On(SSO)经历了登录失败,影响了一子学校和地区账户. 我们的工程小组查明了根本原因,并部署了一个固定装置,经核实,该装置恢复了正常通行。 Google SSO登录正常运行. 我们对此可能造成的不便表示歉意.
自动翻译自官方事件更新。
我们发现一个数据库的性能问题 影响到今天的一些账户和学生活动相关功能 一些用户在账户创建,账户状态,或储蓄/同步活动和进度方面可能遇到出错或延误. 我们现在在应用一个固定。 在这个窗口中(大约1小时),一些涉及挽救或同步学生活动的功能可能会被暂时退化或无法使用. 大部分站点功能预计将保持正常. 修补完成确认后再发布更新.
我们确认账户的创建、账户状况和活动储蓄/同步正常运行。 所有受影响的功能都恢复正常. 感谢你的耐心 在我们解决这个问题的时候.
自动翻译自官方事件更新。
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We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.
We are continuing to investigate this issue.
We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.
We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.
We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.
BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.
We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.
We are continuing to investigate this issue.
The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.
We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.
The issue has been identified and a fix is being implemented.
As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.
We are continuing to monitor for any further issues.
As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.
Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!
We will provide updates as we work toward a resolution.
We are continuing to investigate this issue.
Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!
Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.
We are continuing to investigate this issue with our provider.
A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.
This incident has been resolved.
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
We are continuing to investigate this issue.
Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.
We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues, but site service has been restored.
This incident has been resolved.
