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    British Columbia Institute Of Technology 中断历史

    52 British Columbia Institute Of Technology incidents · 2022年6月 — official updates, affected components, duration and resolution details.

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    Commons.bcit.ca 目前无法使用

    开始时间 2026年10月23日 UTC 15:07 · 进行中

    Outage重大事件
    受影响的组件
    Commons.bcit.ca
    1. 2026年10月23日 UTC 15:07investigating

      团队正在等待更新,并将尽快补丁. 这也影响了普列斯克站点

    2. 2026年10月23日 UTC 15:08investigating

      我们正在继续调查这一问题.

    自动翻译自官方事件更新。

    卡伊特 WEBSITE 和登记离线

    开始时间 2026年10月21日 UTC 16:16 · 22h 42m

    Pending
    受影响的组件
    Main BCIT WebsiteBanner Self-Serve
    1. 2026年10月21日 UTC 16:16investigating

      卡伊特 WEBSITE 和登记离线

    2. 2026年10月21日 UTC 17:38investigating

      这是要通知所有BCIT雇员和学生,BCIT网站暂时下线,而技术团队对广泛的第三方软件问题应用了关键的安全更新. 冬季任期的登记工作被推迟,等待进一步通知。 核心机构服务没有受到影响。 继续访问这个网站,以便进一步更新。 我们承诺定期向你提供最新情况,因为我们有更多的信息可以分享。 试图进入学习中心的学生仍然可以直接在这里访问:https://learn.bcit.ca/d2l/home. 将在日期和时间之前分享关于何时开放登记的新情况。 感谢你们耐心地安全恢复服务.

    3. 2026年10月21日 UTC 17:55investigating

      我们正在继续调查这一问题.

    4. 2026年10月22日 UTC 04:19monitoring

      截至8:40PM,BCIT网站已经恢复. 灵活学习瀑布2026注册恢复上线. 我们预计灵活的学习登记将于下星期开始2027年冬季学期。 继续访问这个网站,以便进一步更新。 我们承诺定期向你提供最新情况,因为我们有更多的信息可以分享.

    5. 2026年10月22日 UTC 04:39monitoring

      我们正在继续监测任何其他问题.

    6. 2026年10月22日 UTC 14:58resolved

      所有系统都已恢复正常运行。 我们预计灵活的学习登记将于下星期开始2027年冬季学期。 将在2026年10月23日星期五之前提供进一步的沟通.

    自动翻译自官方事件更新。

    BCIT 网络连接问题

    开始时间 2026年10月21日 UTC 15:29 · 7h 50m

    Issues轻微事件
    受影响的组件
    Network Services
    1. 2026年10月21日 UTC 15:29investigating

      有工作人员和学生报告说,他们很难从校外进入网络驱动器/存储器。 这不是一个广泛的问题,信息技术处工作人员正在努力尽快解决这个问题。 学生:无法访问 Z: 驱动器, 团队文件, Sharein/出 工作范围是远程连接到一个 BCIT 实验室计算机 有全球保护VPN运行 .去https://remoteaccess.labstats.com/BCIT 页面存档备份,存于互联网档案馆. 从"将军"的实验室电脑里选取 关于更多信息,见知识文章https://bcit.service-now.com/kb/en/remoly-connection-to-a-bcit-lab-computer?id=kb article view&sysparm-article=KB0011056。 工作人员:这只应影响那些在远程工作时不使用业连IT装置的人。 现在没有工作 这些信息将在获得更多信息后更新

    2. 2026年10月21日 UTC 23:20resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Wi-FI 和 VPN

    开始时间 2026年10月7日 UTC 17:29 · 4h 23m

    Outage严重事件
    受影响的组件
    Network ServicesGlobalProtect VPN
    1. 2026年10月7日 UTC 17:29investigating

      Campus Wi-Fi(BCIT Secure & Eduroam)的连接因试图加入的设备而受到影响. 通过GlobalProtect VPN进行远程连接,也会影响其在营地上提供与BCIT的连接。 目前正在调查和采取补偿措施.

    2. 2026年10月7日 UTC 21:52resolved

      问题已解决

    自动翻译自官方事件更新。

    Learning Hub unavailable 2026-Aug-05

    开始时间 2026年8月5日 UTC 17:40 · 1h 21m

    Pending
    受影响的组件
    Learning Hub (D2L)
    1. 2026年8月5日 UTC 17:40investigating

      The Learning Technologies & Services team has reported that the following are unavailable: Learning Hub (learn.bcit.ca) Employee Learning Centre (pd.bcit.ca) updates will be made on this page as more information is available.

    2. 2026年8月5日 UTC 17:40investigating

      We are continuing to investigate this issue.

    3. 2026年8月5日 UTC 19:01resolved

      We have been advised by D2L that both learn.bcit.ca and pd.bcit.ca are available.

    BCIT Network Connectivity Issues

    开始时间 2026年3月30日 UTC 15:48 · 3h 56m

    Issues轻微事件
    受影响的组件
    Network Services
    1. 2026年3月30日 UTC 15:48investigating

      BCIT lost network access at around 8:15 am. Access has been restored for the Burnaby Campus but remains intermittent for the AIC, ATC, BMC, DTC campuses IT Services analysts are working to resolve this issue. This message will be updated when more information is available

    2. 2026年3月30日 UTC 19:43investigating

      We are continuing to investigate this issue.

    3. 2026年3月30日 UTC 19:44resolved

      This incident has been resolved.

    BCIT Website Search Unavailable

    开始时间 2026年2月20日 UTC 21:16 · 2h 49m

    Issues轻微事件
    受影响的组件
    Main BCIT Website
    1. 2026年2月20日 UTC 21:16investigating

      Our website search provider is currently experiencing an outage, we are working with them to resolve the issue as quickly as possible. Until resolved our website search will be unavailable.

    2. 2026年2月20日 UTC 21:50identified

      While the search feature on the BCIT Website continues to be unavailable, please make use of BCIT AI assist as an alternative. https://www.bcit.ca/search-ai-assist/

    3. 2026年2月20日 UTC 23:20monitoring

      The availability of Search on the BCIT Website is returning although the situation is continuing to be monitored by our team

    4. 2026年2月21日 UTC 00:05resolved

      This incident has been resolved.

    GlobalProtect VPN - Intermittent Connectivity

    开始时间 2025年10月30日 UTC 18:36 · 52m

    Outage重大事件
    受影响的组件
    GlobalProtect VPN
    1. 2025年10月30日 UTC 18:36investigating

      Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.

    2. 2025年10月30日 UTC 19:01identified

      Cause Identified and fixed being applied. GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.

    3. 2025年10月30日 UTC 19:28resolved

      Fixed applied and service continues to be stable. Incident resolved.

    Microsoft 365 access issues

    开始时间 2025年10月29日 UTC 16:44 · 21h 51m

    Pending
    受影响的组件
    Microsoft 365ShareSpaceBCIT Employee Email
    1. 2025年10月29日 UTC 16:44investigating

      IT Services staff continue to monitor Microsoft for updates on this service outage/disruption. This message will be updated as more information is available. https://status.cloud.microsoft/ User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services. More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook. Current status: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services, including but not limited to those described in the more info section of this communication. We're reviewing corresponding service telemetry to isolate the cause of the issue and determine next troubleshooting steps. Scope of impact: Any users attempting to access Microsoft 365 services may be impacted. Next update by: Wednesday, October 29, 2025, at 10:30 AM PST (5:30 PM UTC)

    2. 2025年10月30日 UTC 14:33investigating

      Microsoft has declared this issue resolved.

    3. 2025年10月30日 UTC 14:35identified

      Microsoft has declared this issue resolved

    4. 2025年10月30日 UTC 14:35monitoring

      Microsoft has declared this issue resolved

    5. 2025年10月30日 UTC 14:35resolved

      Microsoft has declared this issue resolved

    Adobe Acrobat - expiration email of Oct 1-8

    开始时间 2025年10月9日 UTC 18:11 · 1m

    Pending
    受影响的组件
    Adobe
    1. 2025年10月9日 UTC 18:11investigating

      Between Oct 1-8, emails were sent to employees with Adobe licenses indicating that their entitlements would expire on October 9th at 8:53 GMT time. Adobe licenses expired on October 1st for all employees and it was presumed to be an erroneous email. This morning (October 9) IT Services received reports from staff who had lost access to Adobe Acrobat today (per the original email). Staff are working to re-add any accounts that were removed and the process should be completed by 12:00 noon October 9th.

    2. 2025年10月9日 UTC 18:12identified

      The issue has been identified and a fix is being implemented.

    3. 2025年10月9日 UTC 18:12monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年10月9日 UTC 18:12resolved

      Staff are working to re-add any accounts that were removed and the process should be completed by October 9th, 12:00 noon PST.

    Ellucian Email - sent on 2025-Oct-06

    开始时间 2025年10月9日 UTC 17:59 · 3m

    Pending
    受影响的组件
    myBCIT Email (SMTP/IMAP)
    1. 2025年10月9日 UTC 17:59investigating

      IT Services discovered that due to a change made over the weekend (October 4/5, 2025), inadvertently triggered the delivery of notifications that should have been sent April 14/15, 2025. Those notifications had been backlogged due to an error in configuration. We would like to assure you that a breach did not occur, and your data has not been sold. We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.

    2. 2025年10月9日 UTC 18:00investigating

      We are continuing to investigate this issue.

    3. 2025年10月9日 UTC 18:02resolved

      We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.

    Network Interruption

    开始时间 2025年9月16日 UTC 19:05 · 1h 4m

    Pending
    受影响的组件
    Network Services
    1. 2025年9月16日 UTC 19:05investigating

      We are currently experiencing issues with network connectivity - both wired and wireless. Our team is working on resolving this issue and this message will be updated as more information is available. we apologize for any inconvenience and thank you for your patience.

    2. 2025年9月16日 UTC 19:12identified

      Root cause Identified and a fix is being applied. Wireless and Wired connectivity will continue be intermittent.

    3. 2025年9月16日 UTC 20:10resolved

      Network connectivity (wired and wireless) has been restored

    AppsAnywhere not functioning as expected

    开始时间 2025年9月3日 UTC 22:33 · 1d 18h

    Pending
    受影响的组件
    AppsAnywhere
    1. 2025年9月3日 UTC 22:33investigating

      ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution. This message will updated as more information is available.

    2. 2025年9月5日 UTC 17:21investigating

      We are continuing to investigate this issue.

    3. 2025年9月5日 UTC 17:22identified

      The issue has been identified and a fix is being implemented.

    4. 2025年9月5日 UTC 17:22monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年9月5日 UTC 17:23resolved

      This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs

    Wired Network Connectivity Issues

    开始时间 2025年8月18日 UTC 15:41 · 3h 43m

    Pending
    受影响的组件
    Network Services
    1. 2025年8月18日 UTC 15:41investigating

      2025-Aug-18 started before 8:00 am We are currently experiencing issues with wired network connections. Please use wifi The team is working on this and this message will be updated as more information is available

    2. 2025年8月18日 UTC 19:24resolved

      This incident has been resolved.

    @BCIT.CA Public Web Page Intermittent Connection issues due to volume in registration

    开始时间 2025年5月21日 UTC 16:21 · 3h 36m

    Pending
    受影响的组件
    Main BCIT WebsiteBanner 9
    1. 2025年5月21日 UTC 16:21investigating

      Due to the high volume in contacts during Flex learning registration this morning, the following are experiencing intermittent connection issues: ... Programs and Course search from the Main BCIT website (bcit.ca/study) ... searching for courses from the Student Self Service Portal

    2. 2025年5月21日 UTC 19:55investigating

      issues with the @bcit.ca website have been resolved

    3. 2025年5月21日 UTC 19:56resolved

      This incident has been resolved.

    BCIT.CA Public Website is unavailable

    开始时间 2025年3月19日 UTC 18:47 · 1h 19m

    Pending
    受影响的组件
    Main BCIT Website
    1. 2025年3月19日 UTC 18:47investigating

      The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)

    2. 2025年3月19日 UTC 20:06investigating

      We are continuing to investigate this issue.

    3. 2025年3月19日 UTC 20:07resolved

      This incident has been resolved.

    Student Email / mail.my.bcit.ca Issues

    开始时间 2025年3月17日 UTC 20:55 · 1h 13m

    Pending
    受影响的组件
    myBCIT Email (SMTP/IMAP)myBCIT Webmail (Students, Faculty and Staff)
    1. 2025年3月17日 UTC 20:55identified

      The issue has been identified and a fix is being implemented.

    2. 2025年3月17日 UTC 22:08resolved

      This incident has been resolved.

    BCIT.CA Public Website is unavailable

    开始时间 2025年3月4日 UTC 21:56 · 1h 46m

    Outage严重事件
    受影响的组件
    Main BCIT Website
    1. 2025年3月4日 UTC 21:56investigating

      The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)

    2. 2025年3月4日 UTC 23:42resolved

      The

    myBCIT Unavailable

    开始时间 2025年2月24日 UTC 16:37 · 48m

    Outage重大事件
    受影响的组件
    myBCIT Website
    1. 2025年2月24日 UTC 16:37investigating

      myBCIT is currently unavailable. Clients are getting the "User Name Not Found" error. Our team is working to resolve this issue as quickly as possible. Access to following are still available through the direct links: @my.bcit.ca email - mail.my.bcit.ca the Learning Hub - learn.bcit.ca

    2. 2025年2月24日 UTC 17:26resolved

      This incident has been resolved.

    @BCIT.CA Public Web Page Intermittent Connection issues due to volume in registration

    开始时间 2025年2月19日 UTC 17:24 · 2h 15m

    Issues轻微事件
    受影响的组件
    Main BCIT Website
    1. 2025年2月19日 UTC 17:24investigating

      Due to the high volume in contacts during Flex learning registration this morning, the BCIT public web site is experiencing intermittent connection issues

    2. 2025年2月19日 UTC 17:24investigating

      We are continuing to investigate this issue.

    3. 2025年2月19日 UTC 19:39resolved

      This incident has been resolved.