打印品牌模板不可用
- investigating
目前打印品牌模板无法生成并导出至PDF. 我们的技术小组正在努力尽快解决这个问题。 我们为可能给你带来的不便道歉.
- identified
这一问题已经确定,一个解决办法正在实施之中.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
57 Bynder incidents · 2025年6月 — official updates, affected components, duration and resolution details.
目前打印品牌模板无法生成并导出至PDF. 我们的技术小组正在努力尽快解决这个问题。 我们为可能给你带来的不便道歉.
这一问题已经确定,一个解决办法正在实施之中.
这一事件已经得到解决.
自动翻译自官方事件更新。
目前我们正在调查全球及欧盟地区下载资产的问题。 用户可能会经历下载不启动的情况. 我们的团队正在努力查明原因,并将尽快分享最新情况.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
我们正在继续监测任何其他问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正调查影响资产转换的报告, 用户可能会遇到一些资产在上传时被卡入转换状态. 我们的团队正在努力查明原因,并将尽快分享最新情况。 在问题解决之前,请保存已成功转换的资产,并重新尝试上传那些被卡在转换状态下的资产.
我们正在继续调查这一问题.
我们正在继续调查关于影响我们和eule门户网站资产转换问题的报告。 用户可能会遇到一些资产在上传时被卡入转换状态. 我们的团队正在努力查明原因,并将尽快分享最新情况。 在问题解决之前,请保存已成功转换的资产,并重新尝试上传那些被卡在转换状态下的资产.
这个问题已经得到解决。 所有服务都按预期运作.
自动翻译自官方事件更新。
我们正在调查影响我们资产转换器的问题 用户可能会经历资产在上传时没有转换. 我们的团队正在寻找解决办法,并将尽快分享最新情况.
我们已查明问题的原因。 我们的小组正在执行一项固定措施,并将在解决方案部署后提供最新情况。 这个问题只影响到办公室转换器(Word、Excel和PowerPoint文件)。 所有其他上传功能均如所料.
我们为此事安排了方案。 各项服务应如预期的那样发挥作用,但我们正在监测结果,以确保全面恢复.
这个问题已经得到解决。 所有服务都按预期运作.
自动翻译自官方事件更新。
We’re currently investigating reports of issues affecting Shared Collections. Users may experience Shared Collections consistently reloading. Our team is working to identify the cause and will share updates as soon as possible.
The issue has been resolved. All services are working as expected.
您可能看不到资产银行的资产, 公共链接可能目前无法工作, 导致资产无法在您的外部页面和/或平台上显示 。 我们的技术小组正在调查这一问题并努力争取尽快解决这个问题。 我们为您带来的不便而道歉
这一事件已经得到解决.
自动翻译自官方事件更新。
目前我们正在调查影响所有区域资产问题的报告。 用户在资产银行出现资产时可能会遇到延误。 我们的团队正在努力查明原因,并将尽快分享最新情况.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
We’re currently investigating reports of issues affecting loading of the asset bank in Global. Users may experience the asset bank being slow to load or showing up as empty. Our team is working to identify the cause and will share updates as soon as possible.
Public links and predictable URL's are also effected and may not function properly at this time. Our teams are continuing to investigate this issue and we will share more updates as soon as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
You may experience issues with our video conversions, which may result in not seeing a video preview. Some other services may be impacted too. Our tech team is working hard on having this resolved as quickly as possible. Our apologies for any inconvenience.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of failures when downloading older assets. Users may encounter download failures during this time. Our team is working to identify the cause and will share updates as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently investigating reports of issues affecting CXUC in EU- and US-only regions; the Global region is not affected. Users may experience issues creating or changing guides in CXUC (Brand Guidelines). Our team is working to identify the cause and will share updates as soon as possible.
The issue has been resolved. All services are working as expected.
We’re currently investigating reports of issues with assets displaying in the asset bank in Global. Users may experience delays in newly uploaded assets displaying in the asset bank. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading to your portal. Assets are saved and will be displayed with a delay.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently investigating internal reports of issues affecting login services the US-only region. Users may experience issues while logging in. Our team is working to identify the cause and will share updates as soon as possible. Traffic is automatically being rerouted to backup services, so users should not experience any issues.
The issues have been resolved. No users should have been impacted due to an automatic failover to backup services.
We're currently investigating reports of issues affecting batch downloads in the Global region. Users may experience batch downloads failing; single-file downloads continue to work. Our team is working to identify the cause and will share updates as soon as possible.
Services should be working as expected, but we are monitoring the results to ensure full recovery.
The issue has been resolved. All services are working as expected.
We are currently investigating an issue in which DAT Transformation URLs are returning errors.
We are continuing to investigate this issue.
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
The issue has been resolved. All services are working as expected.
We are investigating an issue with delays to uploads/deletions to the Asset Bank on US portals.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue in which automations are not working as expected which can prevent upload.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of delays and failures regarding thumbnail previews and derivative creation across our Global and US portals. Users may notice missing thumbnail preview images or asset derivatives. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading assets as usual.
The issue has been identified and a fix is being implemented.
A fix has been deployed and we are monitoring results. Assets uploaded during the incident will still be missing their thumbnails. We are investigating regeneration of all effected assets.
This incident has been resolved.
Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.
This incident has been resolved.
We’re currently investigating reports of issues affecting the loading of metaproperty options during upload in all regions. Users may experience during upload or edit that metaproperty options will not display. Our team is working to identify the cause and will share updates as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.