Campaign Monitor 中断历史

1. 2026年9月4日 UTC 11:20update

   我们知道目前影响微软域(Outlook, Hotmail, Live)电子邮件发送的问题. 这是微软端的接收器侧面问题, 这并不意味着你的账户、你的发送或我们的平台有问题。 我们直接向微软提出这个问题,正在等待他们的答复. 给其他提供者的邮件不受影响。 我们一听到消息就分享最新消息 谢谢你的耐心.

2. 2026年9月4日 UTC 13:22update

   我们正在继续监测向微软域发送电子邮件的情况。 虽然我们看到了一些改进,许多电子邮件正在通过,但不幸的是,仍然有一部分电子邮件未能成功发送。 一旦掌握更多信息,我们将共享最新消息.

3. 2026年9月7日 UTC 09:24update

   自上星期五以来,向微软域(Outlook、Hotmail、Live)的交付情况有所改善。 有些发送的IP仍然出现延迟,因此您可能会注意到在一些运动中向微软地址的发送速度较慢,而这个过程会解决或提升软弹跳. 这仍然是微软端的接收方问题,与您的账户,您的发送,或我们的平台无关. 我们一直与微软保持联系,并在交货恢复时继续密切监测. 谢谢你的耐心.

自动翻译自官方事件更新。

1. 2026年7月16日 UTC 11:07update

   此时无法登入"运动监测",我们团队意识到了原因,正在努力尽快进行这种排序.

2. 2026年7月16日 UTC 11:40update

   我们的工程组继续调查这个问题,并正努力尽快解决这个问题。 虽然目前没有应用程序,但这不影响已经发送的电子邮件——这些电子邮件内的链接和图像将继续按预期运作.

3. 2026年7月16日 UTC 12:02update

   我们的团队已经解决了这个问题,应用程序现在正常运行. 我们将继续密切监测局势,并更新现状网页,提供进一步资料.

4. 2026年7月16日 UTC 12:16resolved

   该应用程序现在正常运行,客户现在可以无任何问题地登录. 在申请期间计划发送的任何运动现在都无法进行。 不幸的是,在此期间触发的交易邮件不会被发送,需要重新触发.

自动翻译自官方事件更新。

1. 2026年6月22日 UTC 00:33update

   我们正在调查一个无法在应用程序中编辑或预览签名表格的问题。 已公布的注册表格仍然充分发挥作用,没有受到影响。 我们正在努力查明根源并恢复全部功能。 一旦获得更多信息,我们将提供最新资料.

2. 2026年6月22日 UTC 02:41update

   已经执行了一个固定办法,我们目前正在核实,在解决这一事件之前,所有功能都在按预期运作。 客户不应再遇到申请表的问题。 我们将继续监测执行情况.

3. 2026年6月22日 UTC 02:57resolved

   该事件现已解决. 客户不应再遇到申请表的问题.

自动翻译自官方事件更新。

1. 2026年4月1日 UTC 07:27update

   Customers that have access to SMS are not currently able to access SMS settings or send SMS campaigns. This issue does not impact email sending or email campaigns. Our engineering team are working on resolving this issue as soon as possible.

2. 2026年4月2日 UTC 02:47resolved

   The incident has now been resolved. Customers should no longer experience problems accessing SMS Settings or sending SMS campaigns.

1. 2026年3月4日 UTC 09:56update

   目前,我们在通过API或应用程序内进口用户时出现延误。 我们的工程组正在研究一个解决方案.

2. 2026年3月4日 UTC 10:11update

   我们的工程小组已经查明了原因,目前正在处理积压的进口货物,我们目前预计这项工作将在大约30分钟后完成.

3. 2026年3月4日 UTC 10:49update

   这个问题现已解决,不再有任何进口用户的延误.

4. 2026年3月4日 UTC 10:50resolved

   这个问题现已解决,不再有任何进口用户的延误.

自动翻译自官方事件更新。

1. 2026年3月3日 UTC 08:35update

   客户可能遇到将用户输入清单的问题。 进口在加工,但比正常需要更长的时间.

2. 2026年3月3日 UTC 10:27resolved

   我们的工程组已经能够解决这个问题,进口品现在正在正常地加工.

自动翻译自官方事件更新。

1. 2026年2月19日 UTC 12:18update

   Customers may experience issues triggering automated journeys at this time. Our engineering team are aware and currently investigating. Thank you for your patience.

2. 2026年2月19日 UTC 13:17update

   We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent..

3. 2026年2月19日 UTC 19:29update

   We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent.

4. 2026年2月19日 UTC 20:43update

   A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience delays in triggering journeys, though we are monitoring results.

5. 2026年2月19日 UTC 20:56resolved

   The incident has now been resolved. Customers should no longer experience delayed automated journey triggers.

1. 2026年1月19日 UTC 00:38update

   We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

2. 2026年1月19日 UTC 00:58resolved

   The incident has now been resolved. Customers should no longer experience the access issue.

1. 2025年11月7日 UTC 19:04update

   We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

2. 2025年11月7日 UTC 19:32update

   Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

3. 2025年11月7日 UTC 19:43resolved

   The incident has now been resolved. Customers should no longer experience issues importing subscribers.

1. 2025年10月23日 UTC 13:56update

   We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

2. 2025年10月23日 UTC 14:51update

   We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.

3. 2025年10月23日 UTC 16:28update

   A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.

4. 2025年10月23日 UTC 16:53update

   Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

5. 2025年10月23日 UTC 18:00resolved

   The incident has now been resolved. Customers should no longer experience issues importing subscribers.

1. 2025年9月21日 UTC 23:55update

   Some customers experienced errors when accessing email builder. The issue was identified and systems were fully restored.

2. 2025年9月22日 UTC 00:19resolved

   The issue has now been resolved. Customers should no longer experience errors when accessing email builder.

1. 2025年8月20日 UTC 13:35update

   Some customers may currently experience issues with the design & spam tests found under "Run inbox tests." We are working to resolve this as soon as we can. Thanks for your patience.

2. 2025年8月20日 UTC 14:43update

   We are continuing to work on a fix and will provide further updates. Customers may currently experience issues running design & spam tests.

3. 2025年8月20日 UTC 21:36resolved

   The incident has now been resolved. Customers should no longer experience issues running design & spam tests.

1. 2025年8月1日 UTC 16:00update

   Some customers may currently experience issues creating and updating segments. We are working to resolve this as soon as we can. Thanks for your patience.

2. 2025年8月1日 UTC 18:30resolved

   The incident has now been resolved. Customers should no longer experience issues creating and updating segments.

1. 2025年6月12日 UTC 01:00update

   我们正在对 Insights数据库进行更新。 这一过程预计大约需要1小时,在此期间将无法进行深入观察。 一旦更新完成,将处理数据积压。 预计不会对应用的其他领域产生影响.

2. 2025年6月12日 UTC 02:04resolved

   Insights数据库的更新工作已成功完成. 知见已可出. 谢谢你的耐心.

自动翻译自官方事件更新。

1. 2025年5月15日 UTC 09:58update

   Some customers may currently experience delays when importing subscribers. We are working to resolve this as soon as we can. Thanks for your patience.

2. 2025年5月15日 UTC 10:27update

   Our engineering team have been able to ensure that subscribers can be imported successfully. We are currently investigating the root cause to avoid any further issues.

3. 2025年5月15日 UTC 11:22resolved

   Our engineering team have resolved the problem here and there are no further issues importing subscribers.

1. 2025年2月14日 UTC 23:12update

   Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

2. 2025年2月15日 UTC 02:56update

   Payments are now being processed. We're continuing to monitor this before confirming that there are no further issues.

3. 2025年2月15日 UTC 08:32resolved

   The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

1. 2025年2月13日 UTC 06:41update

   Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

2. 2025年2月13日 UTC 09:13update

   Our payment processor have indicated that problems have been resolved, we're continuing to monitor this before confirming that there are no further issues.

3. 2025年2月13日 UTC 11:57resolved

   The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

1. 2025年2月13日 UTC 04:21update

   Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

2. 2025年2月13日 UTC 06:03resolved

   The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

1. 2025年1月23日 UTC 18:52update

   We’ve received reports that some customers are having trouble sending test emails. We are currently investigating and will keep you updated.

2. 2025年1月23日 UTC 19:23update

   We are continuing to work on a fix and will provide further updates. Customers may currently experience issues sending test emails.

3. 2025年1月23日 UTC 19:59update

   A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues receiving test emails though we are monitoring results.

4. 2025年1月23日 UTC 20:17resolved

   The incident has now been resolved. Customers should no longer experience issues receiving test emails.

1. 2024年11月21日 UTC 06:40update

   We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

2. 2024年11月21日 UTC 06:54resolved

   The issue has now been resolved. Customers should no longer experience problems accessing accounts.