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    Canva 中断历史

    65 Canva incidents · 2025年6月 — official updates, affected components, duration and resolution details.

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    有些用户可能使用 Canva 有问题

    开始时间 2026年10月8日 UTC 16:42 · 38m

    Outage重大事件
    1. 2026年10月8日 UTC 16:42investigating

      一些用户正在从主页的模板中生成设计的问题.

    2. 2026年10月8日 UTC 17:20resolved

      修复系统已经着陆,问题现在得到解决.

    自动翻译自官方事件更新。

    有些用户可能与Canva的付款有问题

    开始时间 2026年7月31日 UTC 18:55 · 1h 4m

    Outage重大事件
    受影响的组件
    Billing and subscriptions
    1. 2026年7月31日 UTC 18:55investigating

      有些用户可能使用Canva出现问题. 我们的小组正在紧急调查此事,我们将很快提供最新情况.

    2. 2026年7月31日 UTC 19:02identified

      我们发现一个影响 Canva 的订阅、账单和付款的问题 我们的团队正在努力解决这个问题.

    3. 2026年7月31日 UTC 19:24monitoring

      一项措施已经执行,我们正在监测结果.

    4. 2026年7月31日 UTC 19:58resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Some users may have issues using Canva

    开始时间 2026年7月13日 UTC 22:57 · 20m

    Outage重大事件
    受影响的组件
    Billing and subscriptions
    1. 2026年7月13日 UTC 22:57investigating

      Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 2026年7月13日 UTC 23:04identified

      The issue has been identified: - Users are shown the wrong status of their subscription

    3. 2026年7月13日 UTC 23:17resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may have issues downloading video designs

    开始时间 2026年7月12日 UTC 08:38 · 8h 51m

    Outage重大事件
    受影响的组件
    Downloading designs
    1. 2026年7月12日 UTC 08:38identified

      Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

    2. 2026年7月12日 UTC 17:29resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Users may have issue with Signup/Login via Microsoft

    开始时间 2026年7月9日 UTC 17:55 · 6h 39m

    Issues轻微事件
    受影响的组件
    Login and signup
    1. 2026年7月9日 UTC 17:55investigating

      Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

    2. 2026年7月9日 UTC 17:58investigating

      We are continuing to investigate this issue.

    3. 2026年7月9日 UTC 23:23investigating

      We are continuing to investigate this issue and hope to have a fix in place soon.

    4. 2026年7月10日 UTC 00:13identified

      The issue has been identified and a fix is being implemented.

    5. 2026年7月10日 UTC 00:34resolved

      This incident has been resolved.

    Some users may have issues using Canva

    开始时间 2026年7月9日 UTC 12:50 · 1h 13m

    Issues轻微事件
    1. 2026年7月9日 UTC 12:50investigating

      Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 2026年7月9日 UTC 13:51monitoring

      Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

    3. 2026年7月9日 UTC 14:04resolved

      This incident has been resolved.

    Some users may experience issues with formulas in downloaded Sheets

    开始时间 2026年7月6日 UTC 07:00 · 18h 24m

    Issues轻微事件
    受影响的组件
    Downloading designs
    1. 2026年7月6日 UTC 07:00identified

      Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

    2. 2026年7月7日 UTC 01:24resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Users may experience errors uploading media

    开始时间 2026年7月2日 UTC 09:10 · 1h 50m

    Outage重大事件
    受影响的组件
    Media uploads
    1. 2026年7月2日 UTC 09:10investigating

      Users may experience errors uploading media to their Canva design

    2. 2026年7月2日 UTC 09:12investigating

      We are continuing to investigate this issue.

    3. 2026年7月2日 UTC 11:00resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users in Australia and New Zealand may experience slower load times when using Canva

    开始时间 2026年7月2日 UTC 00:44 · 6h 0m

    Issues轻微事件
    1. 2026年7月2日 UTC 00:44investigating

      We are currently investigating this issue.

    2. 2026年7月2日 UTC 02:21identified

      The issue has been identified and a fix is being implemented.

    3. 2026年7月2日 UTC 04:19monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年7月2日 UTC 06:44resolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    开始时间 2026年6月23日 UTC 23:01 · 50m

    Issues轻微事件
    1. 2026年6月23日 UTC 23:01investigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 2026年6月23日 UTC 23:19identified

      We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

    3. 2026年6月23日 UTC 23:51resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may experience errors while accessing Canva Design Agent

    开始时间 2026年6月22日 UTC 04:16 · 3h 13m

    Outage重大事件
    1. 2026年6月22日 UTC 04:16identified

      The issue has been identified and a fix is being implemented.

    2. 2026年6月22日 UTC 07:28resolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    开始时间 2026年6月17日 UTC 02:53 · 1h 2m

    Outage重大事件
    受影响的组件
    iOS appiPad app
    1. 2026年6月17日 UTC 02:53investigating

      Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

    2. 2026年6月17日 UTC 02:54investigating

      We are continuing to investigate this issue.

    3. 2026年6月17日 UTC 03:07identified

      Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

    4. 2026年6月17日 UTC 03:26monitoring

      A fix has been implemented and we are currently monitoring

    5. 2026年6月17日 UTC 03:54resolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    开始时间 2026年6月15日 UTC 20:20 · 43m

    Outage重大事件
    受影响的组件
    Downloading designs
    1. 2026年6月15日 UTC 20:20investigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 2026年6月15日 UTC 20:30identified

      Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

    3. 2026年6月15日 UTC 21:03resolved

      This incident has been resolved.

    Some users may experience slowness exporting video

    开始时间 2026年6月15日 UTC 11:34 · 36m

    Issues轻微事件
    受影响的组件
    Downloading designs
    1. 2026年6月15日 UTC 11:34identified

      The issue has been identified and our engineers are working to implement a fix.

    2. 2026年6月15日 UTC 12:10resolved

      This incident has been resolved.

    Some users may experience errors exporting video

    开始时间 2026年6月15日 UTC 11:01 · 22m

    Outage重大事件
    1. 2026年6月15日 UTC 11:01identified

      Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

    2. 2026年6月15日 UTC 11:22resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may experience intermittent issues using Canva

    开始时间 2026年6月12日 UTC 04:45 · 1h 40m

    Issues轻微事件
    受影响的组件
    Templates pageEditing designsSharing designsLogin and signupDownloading designsMedia uploadsViewing designsProjects pageHome page
    1. 2026年6月12日 UTC 04:45identified

      Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

    2. 2026年6月12日 UTC 05:16monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年6月12日 UTC 06:25resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may have issues accessing designs on Canva

    开始时间 2026年6月9日 UTC 03:41 · 39m

    Outage重大事件
    受影响的组件
    Editing designsViewing designs
    1. 2026年6月9日 UTC 03:41investigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 2026年6月9日 UTC 03:45identified

      The issue has been identified and our engineers are working to implement a fix.

    3. 2026年6月9日 UTC 04:19resolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    开始时间 2026年5月29日 UTC 01:46 · 26m

    Outage重大事件
    受影响的组件
    Billing and subscriptions
    1. 2026年5月29日 UTC 01:48investigating

      Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

    2. 2026年5月29日 UTC 01:58monitoring

      A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

    3. 2026年5月29日 UTC 02:12resolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users might experience intermittent errors in Canva

    开始时间 2026年5月22日 UTC 03:34 · 1h 7m

    Outage重大事件
    1. 2026年5月22日 UTC 03:34investigating

      We are currently investigating the issue.

    2. 2026年5月22日 UTC 03:46identified

      The issue has been identified and a fix is being implemented.

    3. 2026年5月22日 UTC 04:07monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年5月22日 UTC 04:41resolved

      This incident has been resolved.

    Intermittent errors uploading images and videos or using media editing tools

    开始时间 2026年5月21日 UTC 04:56 · 1h 32m

    Issues轻微事件
    受影响的组件
    Media uploads
    1. 2026年5月21日 UTC 04:56identified

      Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

    2. 2026年5月21日 UTC 05:40monitoring

      We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

    3. 2026年5月21日 UTC 06:28resolved

      This incident is now resolved. Thank you for your patience and understanding.