综合终端中断
Issues轻微事件
受影响的组件
CardPointe Integrated Terminal
- investigating
我们发现一个卡片集成终端服务中断 可能影响你的生意 终端应自动重新连接。 如果您的设备无法重新连接, 请用电循环设备恢复连接 .
- monitoring
一项措施已经执行,我们正在监测结果.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
54 Cardconnect incidents · 2024年6月 — official updates, affected components, duration and resolution details.
我们发现一个卡片集成终端服务中断 可能影响你的生意 终端应自动重新连接。 如果您的设备无法重新连接, 请用电循环设备恢复连接 .
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个文件无法上传的问题,当文件名有可能会影响您的业务的空格时。 请删除空格并尝试重新装入 。 我们目前正在努力解决这一问题.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
请注意,一些商家可能会在CardPointe桌面应用程序中遇到报告错误. 说明: 这与报告无关。 请不要试图重做交易 。 我们目前正在努力解决这一问题.
一项固定措施已经执行,我们正在监测结果。 提交重复交易的商家应撤销重复交易项目,以防止这些交易的双重供资.
这一事件已经得到解决.
自动翻译自官方事件更新。
请注意,一些商家可能会在CardPointe桌面应用程序中遇到报告错误. 说明: 这与报告无关。 请不要试图重做交易 。 我们目前正在努力解决这一问题.
一项固定措施已经执行,我们正在监测结果。 提交重复交易的商家应撤销重复交易项目,以防止这些交易的双重供资.
这一事件已经得到解决.
自动翻译自官方事件更新。
商家在使用CardPointe + MICROS时可能会遇到服务中断. 我们已经执行了一项固定措施并正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
请注意,一些商人在使用CardPointe桌面报告中的搜索功能时可能会遇到问题. 我们目前正在努力解决这一问题.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
Please be advised, we have identified a funding delay which may affect batches settled between 05/22-05/25. This issue is currently under review. Please note, this has no impact on the ability to process transactions.
A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.
This incident has been resolved.
The CardPointe Gateway is currently experiencing timeouts during Debit and EBT authorizations on North. We are currently investigating the the issue. We will provide updates as they become available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
A fix has been implemented, we are monitoring the results. If your device is unable to reconnect, please power cycle the device to restore connectivity.
This incident has been resolved.
We are investigating a CardPointe Retail Terminal disruption which may be impacting your business. We are currently working to resolve this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Please be advised, some merchants may notice reporting delays within CardPointe for transactions funded on 2/19. This is isolated to reporting only, transactions have processed and we are working to ensure statuses are updated. Please contact support at 877-828-0720 for additional questions regarding funding/transaction review.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
This incident has been resolved.
We are investigating a service disruption which may be impacting your ability to login to CardPointe, CoPilot and Bluepay . Verification emails may be delayed or undelivered. We are currently working to resolve this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that is preventing the BluePay Gateway's recurring billing system from executing recurring billing schedules. There is no impact on non-recurring transaction processing or creation of new recurring billing schedules.
A fix has been implemented. The recurring system is currently executing the past due recurring billing schedules.
All past due recurring billing schedules have been executed.
This incident has been resolved. Recurring billing schedules scheduled between 12:00am and 09:17am CST were delayed and have all been executed. Recurring billing has been operating normally since the issue correction.
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
We've identified an issue with Fiserv ACH on-boarding. Some merchants may experience a delay in account boarding for this product. Merchants currently registered should not experience any issues processing.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating a CardPointe Unattended service disruption which may be impacting your business. We are currently working to resolve this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 11/17. Impacted merchants can expect reporting to be delayed. Please note, this issue has no impact on the ability to process transactions.
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
This incident has been resolved.