绩效问题
Issues轻微事件
受影响的组件
API
- identified
我们确定了一个问题,目前正在努力执行解决办法。 我们观测到申请的性能下降,这影响了登录和状态更新。 进一步的最新情况将随时提供.
- identified
我们正在继续努力解决这个问题。
- monitoring
一项措施已经执行,我们正在监测结果.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
52 Circleloop incidents · 2019年2月 — official updates, affected components, duration and resolution details.
我们确定了一个问题,目前正在努力执行解决办法。 我们观测到申请的性能下降,这影响了登录和状态更新。 进一步的最新情况将随时提供.
我们正在继续努力解决这个问题。
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正在调查这一问题.
我们正在调查一个问题,即iOS和Android上的用户的电话没有连接。 我们确认电话正在Web App和桌面Apps上工作.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个问题 安装 CircleLoop 集成 并签入 拨号板集成 在HubSpot和Zoho.
一项措施已经执行,我们现在正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们知道,有报道说,一些客户目前无法对外打电话。 初步迹象表明,这可能是由外部问题造成的,但我们正在积极调查以确认原因。 在这一事件中,一些客户可能收到信息,称其服务被暂停. 在我们继续调查时,请忽略这些讯息。 一旦获得更多信息,我们将立即提供进一步的最新资料.
我们正在继续调查这一问题.
一项措施已经执行,我们正在监测结果.
This incident has been resolved.
自动翻译自官方事件更新。
Some users on older versions of the desktop app are unable to update to our newest version. Users will need to delete and reinstall the app - we are currently investigating the cause.
We have changed the auto updater so that it downloads the previous version, so no error messaging should appear now.
We are continuing to work on a fix for this issue.
The auto updater is working fine.
The issue has been identified and a fix is currently being implemented.
After a production deployment on 31.03.2026, this has now been resolved.
The root cause has been identified, and the fix is currently undergoing testing.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We've identified an issue updating to the latest version of the Mac application (v4.21.7) from some of the previous CircleLoop versions. To work around this issue, please uninstall the Mac application and download the latest version from https://app.circleloop.com/download You may need to delete the cached data before reinstalling.
This incident has been resolved.
We have identified an issue with receiving calls to mobile number on CircleLoop. This has been raised with our Mobile number provider. Updates to follow.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.
We are continuing to investigate this issue. On further investigation and testing, there appears to be no impact on incoming calls.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently receiving a higher number of tickets related to outbound call failures to EE numbers. EE has confirmed that they are currently investigating a P1 incident on their network, which is causing these failures, and is working to rectify the issue.
We have received response from EE that they believe the issue to now be resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved. If you're still experiencing inbound call issues on you iOS device. Please ensure you've updated your app the latest version in the app store.
We've identified an issue affecting our SMS service, resulting in degraded performance for outbound messages and intermittent issues receiving OTP (One-Time Password) messages from some providers. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as we learn more.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We're aware of an issue affecting sign-ins following our latest release. Our team is actively investigating and working on a fix. We’ll provide updates as soon as we have more information. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware of an issue affecting sign-ins following our latest release. Our team is actively investigating and working on a fix. We’ll provide updates as soon as we have more information. Thank you for your patience.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware of issues with calls to the Republic of Ireland. The root cause lies with our rangeholder and is currently under investigation. Updates to follow.
This incident has been resolved.
We've been made aware of an issue which is causing degraded performance. Most notable symptoms: - extended time to sign in - activities not loading This is currently under investigation. Updates to follow.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented, and we are monitoring the results. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.
This Incident has been resolved. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.
We've identified an issue meaning our billing emails are not being sent successfully. We're looking to fix this and emails not sent will be retried upon resolution.
The mail issue has now been resolved and we are resending any invoices that may not have been received during the downtime.
Apologies for any inconvenience. The circleloop support and porting inbox's ([email protected] & [email protected]) are currently down. For any support or porting inquiries please contact us by phone on 03330506070.
This incident has been resolved.