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    Ck 12 Foundation 中断历史

    25 Ck 12 Foundation incidents · 2019年1月 — official updates, affected components, duration and resolution details.

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    Site unavailable

    开始时间 2025年6月4日 UTC 21:00 · 0m

    Pending
    1. 2025年6月4日 UTC 23:52resolved

      CK-12 was unavailable from 2:00 PM to 3:15 PM PST. The issue has been resolved, and we apologize for any inconvenience caused.

    Assessment pages (Practice and Quiz) not loading properly

    开始时间 2024年4月9日 UTC 13:30 · 3h 35m

    Pending
    1. 2024年4月9日 UTC 14:56monitoring

      We noticed an increase in errors around 6:30am PT this morning. We have identified the issue and implemented a fix.

    2. 2024年4月9日 UTC 17:05resolved

      This incident has been resolved.

    Assignment Submissions Failing

    开始时间 2024年3月13日 UTC 16:25 · 2h 47m

    Pending
    1. 2024年3月13日 UTC 16:25identified

      The issue has been identified and a fix is being implemented.

    2. 2024年3月13日 UTC 16:30monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年3月13日 UTC 19:12resolved

      This incident has been resolved.

    Elevated Errors and Slowdown

    开始时间 2024年2月21日 UTC 20:29 · 1h 50m

    Outage重大事件
    1. 2024年2月21日 UTC 20:29investigating

      We are currently investigating this issue.

    2. 2024年2月21日 UTC 20:37investigating

      We are continuing to investigate this issue.

    3. 2024年2月21日 UTC 20:37monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年2月21日 UTC 22:19resolved

      This incident has been resolved.

    Investigating an issue with sign in

    开始时间 2023年1月12日 UTC 17:48 · 6h 14m

    Pending
    1. 2023年1月12日 UTC 17:48investigating

      We are currently investigating an issue with signing in.

    2. 2023年1月13日 UTC 00:02resolved

      This incident has been resolved.

    Some FlexBooks are not loading correctly

    开始时间 2022年9月14日 UTC 16:05 · 13h 56m

    Pending
    1. 2022年9月14日 UTC 16:05investigating

      We are currently investigating this issue.

    2. 2022年9月14日 UTC 17:11identified

      The issue has been identified and a fix is being implemented.

    3. 2022年9月15日 UTC 06:01resolved

      This incident has been resolved.

    Elevated errors when assigning practice

    开始时间 2022年5月31日 UTC 16:00 · 0m

    Pending
    1. 2022年5月31日 UTC 23:43resolved

      For about 90 minutes we noticed that some users had trouble assigning practice to their classes. If you faced any issues from 9:00 AM PT - 10:30AMPT this was related to a production issue that is now resolved. If you continue to face any problems please reach out to [email protected] for additional assistance. We apologize for any inconvenience caused.

    Site Unresponsive Pages not loading

    开始时间 2022年1月14日 UTC 15:00 · 3h 34m

    Pending
    1. 2022年1月14日 UTC 16:56investigating

      We are currently investigating this issue.

    2. 2022年1月14日 UTC 17:08monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年1月14日 UTC 18:34resolved

      This incident has been resolved.

    Slowness and Timeouts

    开始时间 2021年9月13日 UTC 18:51 · 6h 18m

    Pending
    1. 2021年9月13日 UTC 18:51investigating

      We are investigating an issue where sign ins are slow and some timeouts are occuring

    2. 2021年9月13日 UTC 21:01monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2021年9月14日 UTC 01:09resolved

      This incident has been resolved.

    Timeouts and Slowdown

    开始时间 2021年8月24日 UTC 17:22 · 2h 37m

    Pending
    1. 2021年8月24日 UTC 17:22monitoring

      A fix has been implemented and we are monitoring the response times

    2. 2021年8月24日 UTC 19:59resolved

      Our fix has stabilized www.ck12.org. We will continue to monitor this issue.

    Timeouts and Slowdown

    开始时间 2021年8月23日 UTC 19:00 · 0m

    Pending
    1. 2021年8月24日 UTC 17:20resolved

      We are currently investigating this issue.

    Course copy assignments not loading

    开始时间 2021年3月31日 UTC 13:17 · 7d 21h

    Pending
    1. 2021年3月31日 UTC 13:17investigating

      We are experiencing an issue preventing course copy assignments from loading. We are investigating. We apologize for the inconvenience.

    2. 2021年4月8日 UTC 10:35investigating

      We are continuing to investigate this issue.

    3. 2021年4月8日 UTC 10:35identified

      The issue has been identified and a fix is being implemented.

    4. 2021年4月8日 UTC 10:35monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2021年4月8日 UTC 10:35resolved

      This incident has been resolved.

    Practice Service Interruption

    开始时间 2021年2月3日 UTC 15:00 · 0m

    Pending
    1. 2021年2月3日 UTC 16:54resolved

      Practice and Quiz had a higher number of errors than usual. We were alerted of the issue and resolved it around 8:30am PST. This issue started around 7AM PST today. We are continuing to monitor and apologize for any inconvenience caused.

    Performance Degradation

    开始时间 2020年10月22日 UTC 13:30 · 0m

    Pending
    1. 2020年10月22日 UTC 15:38resolved

      We noticed a slow down in some of our backend services. We have deployed a fix and the issue 7:30am PT.

    FlexBook 2.0 not loading in Safari

    开始时间 2020年10月22日 UTC 06:26 · 3h 23m

    Pending
    1. 2020年10月22日 UTC 06:26investigating

      We are currently facing issues with FlexBook 2.0 loading in Safari. Our team is actively working on a fix

    2. 2020年10月22日 UTC 06:27investigating

      We are continuing to investigate this issue.

    3. 2020年10月22日 UTC 09:47identified

      We have identified the issue and are applying a fix.

    4. 2020年10月22日 UTC 09:49resolved

      This incident has been resolved with the previous patch.

    Assignment creation failing

    开始时间 2020年10月9日 UTC 05:07 · 10h 53m

    Pending
    1. 2020年10月9日 UTC 05:07investigating

      We are investigating an issue preventing assignment creation. We are working on a fix. We apologize for the inconvenience.

    2. 2020年10月9日 UTC 05:12identified

      The issue has been identified and a fix is being implemented.

    3. 2020年10月9日 UTC 12:32monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2020年10月9日 UTC 16:00monitoring

      This issue is resolved with our latest fix. If you are facing any issues please send an email to [email protected]

    5. 2020年10月9日 UTC 16:00resolved

      This incident has been resolved.

    Group creation failures

    开始时间 2020年10月6日 UTC 16:30 · 0m

    Pending
    1. 2020年10月9日 UTC 05:05resolved

      We experienced an issue where group creations were failing. We administered a fix. The issue occurred from 9:45 am - 11:45am PT

    Site slow down

    开始时间 2020年9月14日 UTC 15:30 · 0m

    Pending
    1. 2020年9月14日 UTC 16:14resolved

      We noticed a spike in usage that cause a slowdown. We have added a fix and services are up and running correctly now.

    Elevated Practice/Quiz Errors and slowdown

    开始时间 2020年9月3日 UTC 16:45 · 6h 29m

    Pending
    1. 2020年9月3日 UTC 16:45investigating

      We are currently investigating this issue.

    2. 2020年9月3日 UTC 16:45investigating

      We are investigating and issue with practice / quiz errors and slowdown

    3. 2020年9月3日 UTC 19:04identified

      We identified a connectivity issue which is resolved now. We are making some improvements to prevent this issue from happening in the future.

    4. 2020年9月3日 UTC 19:05monitoring

      We are currently monitoring the issue.

    5. 2020年9月3日 UTC 23:14resolved

      This issue has remained stable since 9:20am PST this morning.

    Unexpected Maintenance Page

    开始时间 2020年8月24日 UTC 19:30 · 0m

    Pending
    1. 2020年8月25日 UTC 21:18resolved

      System was down for unexpected maintenance from 12:20 - 12:45pm.