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    Clickfunnels 中断历史

    48 Clickfunnels incidents · 2020年11月 — official updates, affected components, duration and resolution details.

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    SendGrid Email Sending Issues

    开始时间 2025年12月18日 UTC 01:18 · 17h 32m

    Outage重大事件
    受影响的组件
    App
    1. 2025年12月18日 UTC 01:18investigating

      We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.

    2. 2025年12月18日 UTC 01:57investigating

      We are continuing to investigate the issue with SendGrid.

    3. 2025年12月18日 UTC 02:42investigating

      We continue to work with SendGrid to resolve the issue.

    4. 2025年12月18日 UTC 04:29identified

      We have identified the issue and are working to restore service with SendGrid.

    5. 2025年12月18日 UTC 15:00monitoring

      We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up. As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.

    6. 2025年12月18日 UTC 18:49resolved

      Systems have remained stable and everything is operating as normal.

    Major AWS Outage

    开始时间 2025年10月20日 UTC 18:38 · 4h 30m

    Issues轻微事件
    受影响的组件
    App
    1. 2025年10月20日 UTC 18:38monitoring

      Please be advised: A major AWS outage is currently impacting large parts of the internet, including ClickFunnels. This is an external issue affecting many services, and we’re monitoring it closely while we wait for AWS to restore full functionality. You may experience delays receiving magic-link login emails and potential disruptions in other areas. If you need assistance logging in, please email [email protected] and we will do our best to support you.

    2. 2025年10月20日 UTC 23:09resolved

      This incident has been resolved.

    Pageview Stats Offline

    开始时间 2025年4月14日 UTC 16:02 · 9d 20h

    Issues轻微事件
    受影响的组件
    App
    1. 2025年4月14日 UTC 16:02investigating

      We are currently investigating an issue with pageview stats.

    2. 2025年4月14日 UTC 16:18identified

      The issue has been identified. Pageviews stats are delayed.

    3. 2025年4月14日 UTC 22:11monitoring

      We continue to monitor the issue while pageviews are delayed.

    4. 2025年4月24日 UTC 12:12resolved

      Data were processed

    Application Returning Errors

    开始时间 2025年3月25日 UTC 16:39 · 3m

    Outage严重事件
    受影响的组件
    App
    1. 2025年3月25日 UTC 16:39investigating

      We are currently investigating this issue.

    2. 2025年3月25日 UTC 16:41identified

      The issue has been identified and a fix is being implemented.

    3. 2025年3月25日 UTC 16:42monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年3月25日 UTC 16:43resolved

      This incident has been resolved.

    Issue with payment processing

    开始时间 2025年1月30日 UTC 14:34 · 15m

    Outage重大事件
    受影响的组件
    Funnel Pages
    1. 2025年1月30日 UTC 14:34identified

      We are experiencing a issue processing orders. We have identified the cause and are working to address it.

    2. 2025年1月30日 UTC 14:45monitoring

      The issue has been resolved. We are continuing to monitor the system to ensure things remain stable.

    3. 2025年1月30日 UTC 14:49resolved

      The issue has been fully resolved, we will continue to monitor and review the incident to ensure the root cause is addressed.

    Unable to establish connection error

    开始时间 2024年10月3日 UTC 10:11 · 3h 12m

    Outage重大事件
    受影响的组件
    App
    1. 2024年10月3日 UTC 10:11investigating

      We are investigating an issue causing app.clickfunnels.com to return `Unable to establish connection errors`.

    2. 2024年10月3日 UTC 10:21investigating

      These pages continue to be operational. Account Settings app.clickfunnels.com/account/details/show Contacts app.clickfunnels.com/contact_profiles

    3. 2024年10月3日 UTC 10:33identified

      We have identified the underlying issue and are working a solution.

    4. 2024年10月3日 UTC 10:53identified

      We are continuing to work on the fix.

    5. 2024年10月3日 UTC 11:17identified

      We have implemented a workaround to get pages up. While we reestablish the connection to services, stats are currently 0. No data has been lost.

    6. 2024年10月3日 UTC 11:34identified

      We are continuing to work on reestablishing the connection to backend services. Stats are currently showing 0. No data has been lost.

    7. 2024年10月3日 UTC 11:36identified

      We are still working on reestablish the connection to services, stats are currently 0. No data has been lost.

    8. 2024年10月3日 UTC 12:40monitoring

      We have reestablished our connection to the backend service. Stats are updating and will be delayed for a couple of hours.

    9. 2024年10月3日 UTC 13:23resolved

      Stats are up to date and systems are working normally.

    Upload Image Processing Issue

    开始时间 2024年7月9日 UTC 11:00 · 2h 7m

    Issues轻微事件
    受影响的组件
    Static AssetsFunnel Pages
    1. 2024年7月9日 UTC 11:00investigating

      We are currently experiencing issues with our image processing system. As a result, some users may encounter delays or interruptions when processing images. Our team is actively investigating the root cause of the issue and working to resolve it as quickly as possible.

    2. 2024年7月9日 UTC 11:14identified

      We are currently experiencing issues specifically related to the upload image processing system. As a result, some users may encounter delays or interruptions when uploading and processing images. Our team has identified the affected area and is actively working to resolve the issue. Impact: Users may experience longer than usual processing times when uploading images. Some image upload tasks may fail to complete successfully.

    3. 2024年7月9日 UTC 12:53monitoring

      We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. Impact: Users should no longer experience delays or interruptions when uploading and processing images. All image upload tasks should complete successfully. Actions Taken: Our engineering team identified and corrected the problem within the upload image processing module. We are monitoring the system to ensure that it is stable and performing as expected.

    4. 2024年7月9日 UTC 13:06resolved

      We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. The issue was resolved, and the upload image processing system has been operating normally since. We will continue to monitor the system closely to ensure continued stability and performance. If you encounter any further issues, please do not hesitate to contact our support team. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve this issue. Thank you for your understanding and support.

    Application Load Issues

    开始时间 2024年6月26日 UTC 14:56 · 1h 4m

    Outage严重事件
    受影响的组件
    App
    1. 2024年6月26日 UTC 14:56investigating

      We are currently investigating a load issue.

    2. 2024年6月26日 UTC 15:48monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年6月26日 UTC 16:00resolved

      We mitigated a DDOS attack.

    Clickmail Service Degradation

    开始时间 2024年6月6日 UTC 18:00 · 17h 34m

    Outage重大事件
    受影响的组件
    SendGrid SMTP
    1. 2024年6月6日 UTC 23:28investigating

      We are currently investigating this issue.

    2. 2024年6月7日 UTC 00:26monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年6月7日 UTC 11:34resolved

      This incident has been resolved.

    DDOS attack

    开始时间 2024年3月13日 UTC 13:31 · 7h 2m

    Issues轻微事件
    受影响的组件
    Domain RegistrationAPIStatic AssetsAppBackground JobsFunnel Pages
    1. 2024年3月13日 UTC 13:31identified

      🛑 Status Update: March 13, 2024 🛑 We are currently experiencing a DDoS (Distributed Denial of Service) attack on our systems. This malicious activity is causing disruptions to our online services. Our team is actively working to mitigate the attack and restore normal operations as quickly as possible.

    2. 2024年3月13日 UTC 13:50monitoring

      Services are returning to normal. We've updated our WAF rules and are currently blocking traffic from high risk areas.

    3. 2024年3月13日 UTC 14:15monitoring

      We are continuing to monitor for any further issues.

    4. 2024年3月13日 UTC 20:33resolved

      Although still under DDoS Attack, Our measures to mitigate the attack have been successful. We continue to monitor this attack, and react to changing threat vectors.

    Upstream Service Provider

    开始时间 2023年11月3日 UTC 02:19 · 1d 9h

    Pending
    受影响的组件
    App
    1. 2023年11月3日 UTC 02:19investigating

      An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

    2. 2023年11月3日 UTC 02:20identified

      Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

    3. 2023年11月3日 UTC 13:31identified

      The incident with our upstream provider is still ongoing.

    4. 2023年11月4日 UTC 12:05resolved

      This incident has been resolved.

    Upstream Service Provider

    开始时间 2023年11月2日 UTC 16:13 · 10h 0m

    Issues轻微事件
    受影响的组件
    App
    1. 2023年11月2日 UTC 16:13identified

      An upstream service provider is currently experiencing issues. This may cause a degraded performance in registering domains.

    2. 2023年11月2日 UTC 17:26identified

      The issue that our upstream service provider is experiencing is currently worsening as they troubleshoot it. "Clearing caches" is currently an issue. The symptoms you will see with this is funnel previews will not reflect latest changes.

    3. 2023年11月3日 UTC 02:10identified

      Our Upstream service provider is still experiencing issues, however their status is recovering. We continue to monitor.

    4. 2023年11月3日 UTC 02:13resolved

      This incident has been resolved.

    Degraded performance

    开始时间 2023年6月13日 UTC 19:21 · 2h 34m

    Issues轻微事件
    受影响的组件
    APIStatic AssetsApp
    1. 2023年6月13日 UTC 19:21identified

      We are currently experiencing degraded performance due to an upstream service provider having tehcnical difficulties. You may have difficulty logging in and uploading images and static assets.

    2. 2023年6月13日 UTC 19:23monitoring

      We are monitoring the incident with our upstream provider.

    3. 2023年6月13日 UTC 20:11monitoring

      We are continuing to monitor for any further issues.

    4. 2023年6月13日 UTC 21:55resolved

      This incident has been resolved.

    System Test (Note: nothing is broken this is just a test)

    开始时间 2023年6月8日 UTC 19:29 · 1m

    Outage严重事件
    受影响的组件
    App
    1. 2023年6月8日 UTC 19:29investigating

      We are conducting a test of how we respond to issues on our platform. Please don't worry everything is fine we are just testing to improve our ability to respond should something happen.

    2. 2023年6月8日 UTC 19:30identified

      This is the next step we would typically tke

    3. 2023年6月8日 UTC 19:30resolved

      This portion of the test is over

    Latency - Increased for app access.

    开始时间 2023年3月28日 UTC 14:59 · 9d 0h

    Issues轻微事件
    受影响的组件
    App
    1. 2023年3月28日 UTC 14:59investigating

      We are currently investigating this issue.

    2. 2023年3月28日 UTC 19:07monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年4月6日 UTC 14:59resolved

      This incident has been resolved.

    Service Disruption

    开始时间 2023年3月27日 UTC 20:27 · 33m

    Outage严重事件
    受影响的组件
    AppFunnel Pages
    1. 2023年3月27日 UTC 20:27investigating

      Service Disruption We are currently experiencing a service disruption. Our Platform Team is working to identify the root cause and implement a solution. Application users and their customers may be affected. We will send an additional update in 20 minutes.

    2. 2023年3月27日 UTC 20:32monitoring

      We've identified the issue implemented a fix, and are monitoring the situation.

    3. 2023年3月28日 UTC 04:01resolved

      This incident has been resolved.

    CF Classic downtime

    开始时间 2023年3月6日 UTC 22:06 · 35m

    Outage严重事件
    受影响的组件
    APIAppFunnel Pages
    1. 2023年3月6日 UTC 22:06identified

      We ran into an issue during a recent upgrade. We are working to resolve this issue.

    2. 2023年3月6日 UTC 22:32identified

      We've Rolled our solution forward. The update is complete, and systems are coming back online. We are monitoring the situation.

    3. 2023年3月6日 UTC 22:41resolved

      This incident has been resolved.

    CF 2.0 Upstream Service Provider issues

    开始时间 2023年1月3日 UTC 20:19 · 3h 9m

    Outage重大事件
    受影响的组件
    AppFunnel Pages
    1. 2023年1月3日 UTC 20:19investigating

      We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.

    2. 2023年1月3日 UTC 21:17identified

      We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP

    3. 2023年1月3日 UTC 21:35identified

      We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.

    4. 2023年1月3日 UTC 23:02monitoring

      The issue has been resolved. We are continuing to monitor the situation to ensure things remain stable.

    5. 2023年1月3日 UTC 23:28resolved

      This incident has been resolved.

    Issue loading platform and pages on CF Classic

    开始时间 2022年11月25日 UTC 16:53 · 55m

    Outage重大事件
    受影响的组件
    AppFunnel Pages
    1. 2022年11月25日 UTC 16:53investigating

      We are currently investigating an issue which is causing the application and user pages not to load.

    2. 2022年11月25日 UTC 16:56identified

      We have identified the cause & and are working on ensuring things come back up smoothly

    3. 2022年11月25日 UTC 17:03monitoring

      We have implemented a fix, things seem to be working smoothly again. Some users may see slightly degraded performance in the app for a few more minutes. We are continuing to monitor the situation.

    4. 2022年11月25日 UTC 17:47resolved

      All metrics are looking normal. Though we will continue to closely monitor the situation.

    Elevated Errors when submitting forms

    开始时间 2022年8月27日 UTC 21:11 · 3h 3m

    Outage重大事件
    受影响的组件
    APIApp
    1. 2022年8月27日 UTC 23:40investigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2022年8月27日 UTC 23:40identified

      We identified a possible root cause and our engineers are working on a solution for this problem.

    3. 2022年8月28日 UTC 00:07monitoring

      Fix was applied, we are monitoring right now, but everything looks ok at the moment

    4. 2022年8月28日 UTC 00:14resolved

      This incident has been resolved