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    Cloudapp 中断历史

    50 Cloudapp incidents · 2017年6月 — official updates, affected components, duration and resolution details.

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    Increased error rates with workflow automations

    开始时间 2025年10月20日 UTC 16:16 · 8h 39m

    Pending
    受影响的组件
    Website
    1. 2025年10月20日 UTC 16:16investigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 2025年10月20日 UTC 16:17monitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 2025年10月20日 UTC 19:02monitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 2025年10月21日 UTC 00:55resolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    开始时间 2023年5月2日 UTC 20:15 · 3h 57m

    Outage严重事件
    受影响的组件
    WebsiteViewerAPI
    1. 2023年5月2日 UTC 21:03monitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 2023年5月3日 UTC 01:12resolved

      Resolved and now experiencing peak performance

    Degraded performance

    开始时间 2023年4月24日 UTC 15:00 · 0m

    Issues轻微事件
    1. 2023年4月24日 UTC 16:49resolved

      This incident has been resolved.

    Degraded performance

    开始时间 2022年11月8日 UTC 15:00 · 1h 28m

    Issues轻微事件
    受影响的组件
    ViewerAPI
    1. 2022年11月8日 UTC 16:22monitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 2022年11月8日 UTC 16:28resolved

      This incident has been resolved.

    cl.ly domain interruption

    开始时间 2022年5月17日 UTC 14:17 · 0m

    Issues轻微事件
    受影响的组件
    Viewer
    1. 2022年5月17日 UTC 14:17resolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    开始时间 2022年4月26日 UTC 14:00 · 0m

    Pending
    1. 2022年4月26日 UTC 15:11resolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    开始时间 2022年3月31日 UTC 19:30 · 0m

    Pending
    1. 2022年4月11日 UTC 15:34resolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    开始时间 2022年3月1日 UTC 08:00 · 30d 23h

    Pending
    1. 2022年4月11日 UTC 15:39resolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    开始时间 2021年12月7日 UTC 18:18 · 9h 30m

    Pending
    受影响的组件
    WebsiteViewerAPI
    1. 2021年12月7日 UTC 18:18monitoring

      We are monitoring the platform.

    2. 2021年12月8日 UTC 03:48resolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    开始时间 2021年12月7日 UTC 16:10 · 2h 7m

    Outage严重事件
    受影响的组件
    WebsiteViewerAPI
    1. 2021年12月7日 UTC 16:10monitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 2021年12月7日 UTC 16:10monitoring

      We are continuing to monitor for any further issues.

    3. 2021年12月7日 UTC 18:17resolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    开始时间 2021年8月9日 UTC 15:17 · 2h 38m

    Pending
    受影响的组件
    WebsiteViewerAPI
    1. 2021年8月9日 UTC 15:17identified

      We are currently investigating the issue

    2. 2021年8月9日 UTC 17:55resolved

      This incident has been resolved.

    Slow loading in viewer and website

    开始时间 2021年4月20日 UTC 15:23 · 54m

    Outage重大事件
    受影响的组件
    WebsiteViewer
    1. 2021年4月20日 UTC 15:23investigating

      We are currently investigating this issue.

    2. 2021年4月20日 UTC 16:16resolved

      This incident has been resolved.

    Experiencing downtime

    开始时间 2021年2月22日 UTC 18:58 · 6m

    Outage严重事件
    受影响的组件
    API
    1. 2021年2月22日 UTC 18:58investigating

      We are currently investigating this issue.

    2. 2021年2月22日 UTC 19:05resolved

      This incident has been resolved.

    Viewer outage

    开始时间 2021年2月19日 UTC 16:55 · 30m

    Pending
    受影响的组件
    Viewer
    1. 2021年2月19日 UTC 16:55investigating

      We are currently investigating this issue.

    2. 2021年2月19日 UTC 17:24investigating

      We are continuing to investigate this issue.

    3. 2021年2月19日 UTC 17:25resolved

      This incident has been resolved.

    Upload performance issue.

    开始时间 2021年1月6日 UTC 17:40 · 4h 30m

    Outage重大事件
    受影响的组件
    API
    1. 2021年1月6日 UTC 17:40investigating

      We are currently investigating this issue.

    2. 2021年1月6日 UTC 22:09investigating

      We are continuing to investigate this issue.

    3. 2021年1月6日 UTC 22:09resolved

      This incident has been resolved.

    Google Authentication Down

    开始时间 2020年7月15日 UTC 19:03 · 1h 21m

    Outage重大事件
    受影响的组件
    Website
    1. 2020年7月15日 UTC 19:03investigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 2020年7月15日 UTC 20:24resolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    开始时间 2020年6月12日 UTC 16:50 · 34m

    Outage重大事件
    受影响的组件
    Viewer
    1. 2020年6月12日 UTC 16:50investigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 2020年6月12日 UTC 16:50investigating

      We are continuing to investigate this issue.

    3. 2020年6月12日 UTC 17:14monitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 2020年6月12日 UTC 17:24resolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    开始时间 2020年5月19日 UTC 18:39 · 48m

    Outage重大事件
    受影响的组件
    Website
    1. 2020年5月19日 UTC 18:39investigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 2020年5月19日 UTC 18:39investigating

      We are continuing to investigate this issue.

    3. 2020年5月19日 UTC 19:27resolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    开始时间 2020年3月27日 UTC 16:00 · 9m

    Issues轻微事件
    1. 2020年3月27日 UTC 16:00investigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2020年3月27日 UTC 16:10resolved

      This incident has been resolved.

    Elevated API Errors

    开始时间 2020年3月24日 UTC 15:59 · 1m

    Pending
    受影响的组件
    WebsiteViewerAPI
    1. 2020年3月24日 UTC 15:59investigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2020年3月24日 UTC 16:00resolved

      Resolved and now experiencing peak performance