60 Cloudsigma incidents · 2025年7月 — official updates, affected components, duration and resolution details.
CloudSigma想告诉大家,我们苏黎世和日内瓦的集群正在出现网络中断。 连接已经恢复,我们正在努力恢复云中的其他服务。 请恕我冒昧.
云网内部出现意外同时重启设备. 这导致云中所有存储节点的网络损失。 大多数虚拟驱动器被还原为活动状态,但仍有虚拟驱动器以"无法获取"状态显示. 我们正在努力恢复对集群内所有虚拟驱动器的存储操作.
我们谨通知你,这个问题已固定在日内瓦云层。 有少量虚拟驱动器在苏黎世集群中以"不可用"状态显示.
亲爱的贵客 现通知如下: 苏黎世云层遇到的问题已经解决. 云基础设施的所有服务已恢复正常运行。 如果你遇到任何问题 请马上通知我们 事故的详细RCA将在接下来的24小时内分发给所有受影响的客户. 请接受我们对所造成的不便的真诚歉意.
自动翻译自官方事件更新。
云西格玛谨通知你,我们目前正在日内瓦云点遇到影响PaaS平台的问题。 WebApp中的 PaaS 面板目前无法访问. 我们的行动小组正在积极努力恢复PaaS的可用性,一旦获得更多信息,我们将提供进一步的最新资料。 请接受我们对所造成的任何不便的真诚歉意,并感谢你的耐心和理解.
我们对先前关于日内瓦PaaS平台的通知造成的混乱表示歉意。 请不要理会消息,因为此地的PaaS平台正在停用,将不再可用. 我们再次对混乱表示歉意并感谢你的理解.
自动翻译自官方事件更新。
CloudSigma想告诉大家,我们正与我们的一个上游ISP发生连接问题。 这个问题似乎与路由有关,观察到大部分货物包的损失来自欧洲。 受影响的地点有克拉克和马尼拉2。 我们的团队正与ISP合作调查和解决这一问题. 一旦获得更多信息,我们将立即提供进一步的最新资料.
CloudSigma要告知您,影响我们上游ISP的连通性问题已经解决. 受影响的克拉克和马尼拉2地点的连通性已经恢复,服务现在应该正常运行。 我们将继续监测局势,以确保稳定的连通性。 我们为所造成的任何不便表示歉意并赞赏你的耐心和理解.
自动翻译自官方事件更新。
CloudSigma想告诉大家,我们正在经历一个影响我们克拉克云位置的 PaaS平台的问题。 WebApp中的 PaaS 面板目前无法访问. 我们的行动小组正在积极努力恢复PaaS的可用性,一旦获得更多信息,我们将提供进一步的最新资料。 请接受我们对所造成的任何不便的真诚歉意,并感谢你的耐心和理解.
CloudSigma想通知你 PaaS平台现在在我们Clark云的位置已完全运作. 请接受我们对所造成的任何不便的真诚歉意,并感谢你的耐心和理解.
自动翻译自官方事件更新。
CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.
We are continuing to investigate this issue.
CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. The issue has been identified as related to an upstream ISP connectivity problem, which was affecting access to the CAI location and the services hosted within it. We apologize for any inconvenience and appreciate your patience.
Cloudsigma想告诉大家,我们目前正在经历影响马尼拉位置的网络连接问题。 因此,WebApp和这个网络内的虚拟机可能间歇地无法接通. 我们的小组正在积极制定缓解措施,以恢复正常服务。 我们将继续密切监测局势,并在获得更多信息后提供最新情况。 我们为这可能造成的不便道歉,并感谢你的耐心.
Cloudsigma希望告知您,影响马尼拉地点的网络连接问题已经得到解决。 所有服务正常运行。 我们感谢你在这起事件中的耐心.
自动翻译自官方事件更新。
Cloudsigma想告诉大家,我们目前正在经历影响马尼拉位置的网络连接问题。 因此,WebApp和这个网络内的虚拟机可能间歇地无法接通. 我们的小组正在积极制定缓解措施,以恢复正常服务。 我们将继续密切监测局势,并在获得更多信息后提供最新情况。 我们为这可能造成的不便道歉,并感谢你的耐心.
Cloudsigma希望告知您,影响马尼拉地点的网络连接问题已经得到解决。 所有服务正常运行。 我们感谢你在这起事件中的耐心.
自动翻译自官方事件更新。
CloudSigma想告诉大家,目前,我们正面临一个问题,即我们开罗地点是否有网络应用程序。 并非所有运行中的服务和机器都受到这一问题的影响。 我们的行政人员正在努力尽快解决这个问题.
CloudSigma谨通知你,影响我们CAI位置的问题已经完全解决. 这个问题被确定为与上游ISP的连通性问题有关,这一问题正在影响进入CAI地点及其内托管服务。 我们为任何不便表示歉意并感谢你的耐心.
自动翻译自官方事件更新。
CloudSigma想告诉大家,我们目前正在经历一个影响我们都柏林云点的一些计算宿主的问题。 运行中的机器仍然可以运行,但是它们可能显示为"无法获取",这可以防止停止,启动或克隆它们等行动. 我们的行政人员正在努力尽快解决这个问题.
CloudSigma想告诉大家, 影响我们计算主机在都柏林云上可用性的问题已经解决了。 谢谢你的耐心和理解.
自动翻译自官方事件更新。
CloudSigma想告诉大家,目前我们马尼拉2号云点的网络性能正在退化。 因此,目前还没有WebApp。 对于所造成的不便,请接受我们的道歉。 我们的管理人员目前正在调查尽快解决问题的根源.
CloudSigma想告诉大家,马尼拉2号和克拉克云号的网络基础设施性能下降的问题已经解决。 请接受我们的歉意 对所造成的不便!
自动翻译自官方事件更新。
CloudSigma would like to inform you that the WebVNC feature through the "Display VNC" button in the CloudSigma WebApp in Manila 1 cloud is location is unavailabe. VNC is still usable via the "VNC URL" feature with 3rd party clients. Our team is actively investigating the matter. Thank you for your patience and understanding.
CloudSigma would like to inform you that the WebVNC feature for the WebApp in our Manila cloud location has been restored. Our administrators have resolved the issue, and the service is now operating normally. We apologize for any inconvenience caused and thank you for your patience and understanding.
CloudSigma would like to inform you that we are currently experiencing an intermittent issue affecting some of our hosts in the Monterrey cloud location. No customer VMs are affected. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.
CloudSigma would like to inform you that currently, there is degraded performance of the platform in the Monterrey cloud location, and some VMs may experience a delay in I/O operations and even a state of kernel wait. Our team is actively working to restore the services as quickly as possible. We will continue to provide updates as more information becomes available.
CloudSigma would like to inform you that the platform's degraded performance in the Monterrey cloud location has been resolved, and it is now operational and stable. We apologize for any inconvenience caused.
CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Frankfurt cloud location. The running machines remain operational, but they may show as Unavailable, which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.
CloudSigma would like to inform you that the issue affecting some of our compute hosts in the Frankfurt cloud location has been resolved. Thank you for your patience and understanding.
CloudSigma would like to inform you that we are currently experiencing issues with the PaaS Panels in the Frankfurt Cloud location. Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided. Please accept our sincere apologies for any inconvenience caused.
CloudSigma would like to inform you that the issues affecting our PaaS infrastructure in Frankfurt have been resolved. Thank you for your patience and understanding.
We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss. We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.
CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved. Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.
CloudSigma would like to inform you that we are facing issues with the Riyadh webapp being unavailable. We are investigating the cause of the issue. Virtual machines on the cloud are not reachable. We apologize for any inconvenience caused. Our operations team is investigating the matter
CloudSigma would like to inform you that the issue affecting our WebApp has subsided. We are still observing packet loss on the cloud and are in contact with our service provider to investigate the matter further. Thank you for your patience and understanding on the matter.
CloudSigma would like to inform you that experienced packet loss on the Riyhad cloud has subsided. Thank you for your patience, & we apologise for any inconvenience caused. We will investigate further the cause of the network issues experienced.
CloudSigma would like to inform you that we are currently experiencing an issue affecting some of our vhosts in the Monterrey cloud location. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.
CloudSigma would like to inform you that the affected hosts in the Monterrey cloud location are operational. Our team continues to monitor and review the environment to ensure platform stability following the incident. We will provide further updates if additional information becomes available.
CloudSigma would like to inform you that the affected vhosts in the Monterrey cloud location are operational and stable. We apologize for any inconvenience caused.
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
CloudSigma would like to inform you that the WebApp availability issues in the Riyadh cloud location are related to a Cloudflare incident. There is no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident. Please find the status page of Cloudflare:https://www.cloudflarestatus.com/incidents/yg4t0swj39fg
CloudSigma would like to inform you that the issue affecting the login of our Riyadh cloud has been resolved.
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability. If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp going in and out of availability; there is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability. If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
This incident has been resolved.