63 Contentful incidents · 2025年10月 — official updates, affected components, duration and resolution details.
欧盟数据居住区的一些客户正在接收Content Production API的呆板条目. 我们正在调查.
我们正在继续调查这一问题,它影响到欧盟的一部分客户.
我们找出了问题的根源,导致一些被清理的物品被卡入了缓存. 我们已经在欧盟完成了一次完全的缓存清洗,这个问题现已得到解决.
自动翻译自官方事件更新。
我们的监控系统检测到了 每日审计记录的中断 我们正在调查 关闭的性质和原因 我们将更新这个事件 随着我们有更多的细节。 在角色细节(电子邮件,用户名)缺失方面对实时审计日志有微小的副作用,但日志本身完好无损,包括用户ID,它们仍然在运行.
我们已经查明了问题,并且正在努力解决今天的日常审计日志,我们也证实欧盟没有受到影响.
这个问题已得到解决,审计记录也按预期再次交付.
自动翻译自官方事件更新。
一些客户遇到问题,其空间没有正确应用加价。 我们正在努力解决问题.
美国数据居住区的一些客户仍然遇到问题,其空间没有正确应用附加物。 我们正在拟订一项决议.
我们已经执行了一项解决办法,这个问题已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个问题,即客户在个人化经验API上遇到更新操作的错误.
我们已查明了这个问题,并正在与我们的上游提供者合作提供解决办法.
我们缓解了这一问题,并且看到错误率有所改进。 我们将继续监测局势.
事情解决了
自动翻译自官方事件更新。
Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
The issue has been addressed.
Some customers are experiencing increased latency and errors when working with Snapshots. We are working on a resolution.
Snapshot creation remains impacted. We continue to work on resolving the issue.
We've addressed the issue and are monitoring the situation.
This incident has been resolved.
我们正看到一些客户请求的错误和延迟度上升,这些请求正在经由法兰克福地区进行内容管理、预览和内容WebApp。 我们正在与我们的上游CDN供应商合作来缓解这一问题。 受此影响的客户在连接Contactful(这条线路通向受影响的FRA以外的另一个存在点)时,可以使用VPN来暂时绕过这个问题.
出错率又回落到正常水平. 我们正在继续监测局势.
我们已经采取行动,错误率已恢复正常.
自动翻译自官方事件更新。
我们正在调查一些客户在试图访问内容管理和预览API(CMA和CPA)时发现更多的错误和延迟的问题,这个问题也影响到内容WebApp.
我们正在继续调查这一问题。 说明: 这主要影响经由法兰克福地区的客户请求.
我们正在继续与我国上游CDN供应商之一合作解决这一问题.
我们正在继续与我国上游CDN供应商合作,以通过法兰克福地区的交通线路来缓解这一问题。 一些客户在连接Contentful(这条线路通向受影响的FRA以外的另一个存在点)时,通过使用VPN,可以绕过这一问题.
交通已远离受影响的持久性有机污染物,误差率也因此下降.
远离受影响的持久性有机污染物(FRA)的交通对缓解这一问题十分有效。 我们正在继续监测局势.
这个问题已经得到解决.
自动翻译自官方事件更新。
客户使用“内容模型”模板的时间和错误都在增加。 我们正在调查.
我们用内容模型模板对问题进行了处理并正在监测结果.
这个问题已经得到解决.
自动翻译自官方事件更新。
We are investigating an issue where some customers may be unable to sign in to Contentful using GitHub - all other login methods are operational.
Due to an issue identified with an external provider a small portion of customer traffic may have experienced periodic spells of higher latency or timeouts / errors when making requests to the Contentful Management and Contentful Preview APIs in the past few days (26th to 29th June) - the issue has been resolved
Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.
The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.
Error rates have returned to normal. We continue to monitor the situation.
This issue is now resolved.
We have noticed an issue where the asset picker in the Cloudinary Marketplace app is not working. We are investigating and will post an update when we know more.
The asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.
Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.
We have resolved the issue for the majority of customers and are continuing working on full resolution.
We have resolved the issue for all affected customers and are monitoring.
A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.
We continue working towards full resolution.
We have resolved the issue.
Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.
Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.
We continue working on the resolution.
We continue working on the fix and have already seen resolution for the majority of customers affected by it.
We have resolved the issue.
The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
We have resolved the underlying issue, the Optimization Hub is available again.
Some customers are experiencing issues uploading files. We are investigating.
Uploads via 3rd party cloud integrations are affected. We are working on a resolution.
We think the impact from the issue is over, however, uploads using 3rd cloud providers (Google Drive, Instagram, Box, Dropbox etc) are temporarily disabled.
Some customers are experiencing issues with the Contentful Web App. We are investigating.
We have addressed the issue and are monitoring the situation.
The issue has been resolved.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.