Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Copper 中断历史

    50 Copper incidents · 2021年11月 — official updates, affected components, duration and resolution details.

    返回当前状态

    We are investigating an issue with the Google Sheets Add-on resulting in difficulty Importing Data

    开始时间 2026年6月9日 UTC 15:45 · 6d 4h

    Issues轻微事件
    受影响的组件
    Mobile ApplicationsForms BuilderRest API & Web ApplicationSearch IndexHelp CenterGoogle SyncIntegrationsForms SubmissionTracked Links in EmailsMarketing ToolsDeveloper APICustom Reports BuilderCRM for Gmail Chrome ExtensionWorkflow AutomationReporting
    1. 2026年6月9日 UTC 15:45identified

      We've identified the issue and we are working on the solution.

    2. 2026年6月11日 UTC 17:47identified

      We have identified a recent Google Security update is preventing some users from accepting Google Permissions.

    3. 2026年6月14日 UTC 05:02monitoring

      Google has resolved the unverified issue causing some users to have trouble accessing accepting Google Permissions and accessing the Chrome Extension. We are investigating a persisting issue with the Copper Google Sheets Add-on resulting in some users unable to Import Data.

    4. 2026年6月15日 UTC 20:11resolved

      All issues are now resolved and all components are operational. If you still experience an issue after removing and re-installing the Chrome Extension or Google Sheets Add-on, please contact the Copper Support Team.

    Form Builder, Linked Pages, and some Integrations failing to operate as expected.

    开始时间 2026年2月25日 UTC 21:27 · 1h 41m

    Outage严重事件
    受影响的组件
    Forms BuilderIntegrationsForms Submission
    1. 2026年2月25日 UTC 21:27investigating

      We are currently investigating an issue with Forms, Linked Pages, and some Integrations.

    2. 2026年2月25日 UTC 21:34investigating

      We are currently investigating an issue with Forms, Linked Pages and some Integrations failing to operate as expected. We are prioritizing this issue to restore expected operation to these features.

    3. 2026年2月25日 UTC 22:12identified

      We have identified the issue resulting in Forms, Linked Pages and some Integrations to fail to operate as expected.

    4. 2026年2月25日 UTC 22:24identified

      We have identified the issue resulting in Form Builder, Linked Pages and some Integrations to fail to operate as expected. We are preparing the update and expect the issue to be resolved within a few hours. Thank you for your patience.

    5. 2026年2月25日 UTC 23:08resolved

      This incident has been resolved.

    Custom Report data is delayed

    开始时间 2026年2月19日 UTC 00:28 · 14h 26m

    Issues轻微事件
    受影响的组件
    Custom Reports Builder
    1. 2026年2月19日 UTC 00:28investigating

      We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Tuesday, February 17, and remains accessible at this time.

    2. 2026年2月19日 UTC 14:53resolved

      This incident has been resolved.

    Custom Report data is delayed

    开始时间 2026年2月18日 UTC 14:59 · 9h 27m

    Issues轻微事件
    受影响的组件
    Reporting
    1. 2026年2月18日 UTC 14:59investigating

      We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Tuesday, February 17, and remains accessible at this time.

    2. 2026年2月19日 UTC 00:25resolved

      This incident has been resolved.

    Custom Report data is delayed

    开始时间 2026年2月9日 UTC 18:11 · 3h 51m

    Issues轻微事件
    受影响的组件
    Custom Reports Builder
    1. 2026年2月9日 UTC 18:11investigating

      We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Friday, February 6, and remains accessible at this time.

    2. 2026年2月9日 UTC 20:24investigating

      We are continuing to investigate this issue.

    3. 2026年2月9日 UTC 22:01resolved

      This incident has been resolved.

    Some users are experiencing issues loading the app

    开始时间 2026年2月3日 UTC 18:58 · 24m

    Issues轻微事件
    受影响的组件
    Forms BuilderSearch IndexIntegrationsMarketing ToolsCustom Reports BuilderWorkflow AutomationReporting
    1. 2026年2月3日 UTC 18:58investigating

      Users who are impacted may access Copper through the Chrome Extension or Mobile App. We are investigating loading issue related to the Web App (app.copper.com) and will provide status updates.

    2. 2026年2月3日 UTC 19:22resolved

      This incident has been resolved.

    Copper App not reachable for some customers

    开始时间 2025年10月28日 UTC 18:15 · 19h 4m

    Outage重大事件
    受影响的组件
    Mobile ApplicationsForms BuilderRest API & Web ApplicationSearch IndexHelp CenterGoogle SyncIntegrationsForms SubmissionTracked Links in EmailsMarketing ToolsDeveloper APICustom Reports BuilderCRM for Gmail Chrome ExtensionWorkflow AutomationReporting
    1. 2025年10月28日 UTC 18:15investigating

      We are currently investigating this issue.

    2. 2025年10月28日 UTC 18:16investigating

      We are continuing to investigate this issue.

    3. 2025年10月28日 UTC 18:28monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年10月29日 UTC 13:19resolved

      This incident has been resolved.

    www.copper.com Issues

    开始时间 2025年10月28日 UTC 14:27 · 37m

    Outage重大事件
    受影响的组件
    Help Center
    1. 2025年10月28日 UTC 14:27investigating

      Some customers are not able to get to www.copper.com at the moment. We are investigating the issue. Please note that Copper Application is working fine.

    2. 2025年10月28日 UTC 15:03resolved

      This incident has been resolved.

    Amazon AWS Incident Impacting Copper

    开始时间 2025年10月20日 UTC 13:35 · 12h 0m

    Issues轻微事件
    受影响的组件
    Mobile ApplicationsForms BuilderRest API & Web ApplicationSearch IndexHelp CenterGoogle SyncIntegrationsForms SubmissionTracked Links in EmailsMarketing ToolsDeveloper APICustom Reports BuilderCRM for Gmail Chrome ExtensionWorkflow AutomationReporting
    1. 2025年10月20日 UTC 13:35investigating

      Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services. You can see the AWS services status here: https://health.aws.amazon.com/health/status.

    2. 2025年10月20日 UTC 15:04investigating

      We are continuing to investigate this issue.

    3. 2025年10月20日 UTC 21:43investigating

      AWS continues to have issues with several services.

    4. 2025年10月21日 UTC 01:35resolved

      AWS has resolved the issue.

    Authentication Issues

    开始时间 2025年7月18日 UTC 15:25 · 1h 57m

    Outage严重事件
    受影响的组件
    Mobile ApplicationsForms BuilderRest API & Web ApplicationSearch IndexGoogle SyncIntegrationsForms SubmissionTracked Links in EmailsMarketing ToolsDeveloper APICustom Reports BuilderCRM for Gmail Chrome ExtensionWorkflow AutomationReporting
    1. 2025年7月18日 UTC 15:25investigating

      Customers are having issues authenticating with Google.

    2. 2025年7月18日 UTC 16:34monitoring

      Google has mitigated the issue for all affected users.

    3. 2025年7月18日 UTC 17:22resolved

      This incident has been resolved.

    Copper Services affected by Google Issues

    开始时间 2025年6月12日 UTC 19:17 · 9h 37m

    Issues轻微事件
    受影响的组件
    Mobile ApplicationsForms BuilderRest API & Web ApplicationSearch IndexHelp CenterGoogle SyncIntegrationsForms SubmissionTracked Links in EmailsMarketing ToolsDeveloper APICustom Reports BuilderCRM for Gmail Chrome ExtensionWorkflow AutomationReporting
    1. 2025年6月12日 UTC 19:17investigating

      Some of the Copper Services might be affected due to Google having issues with their services.

    2. 2025年6月12日 UTC 20:43investigating

      A lot of Google Services are still down. Here is google status page : https://status.cloud.google.com/

    3. 2025年6月13日 UTC 01:40monitoring

      It appears that Google issues have been resolved.

    4. 2025年6月13日 UTC 04:53resolved

      These issues have been resolved.

    Copper Website Issue

    开始时间 2025年5月3日 UTC 18:19 · 10d 7h

    Pending
    1. 2025年5月3日 UTC 18:19monitoring

      Copper website (copper.com) was unavailable for about an hour starting at 12 p.m EST. It has been restored and operational now.

    2. 2025年5月3日 UTC 18:19monitoring

      We are continuing to monitor for any further issues.

    3. 2025年5月14日 UTC 01:20resolved

      This incident has been resolved.

    Copper website down

    开始时间 2025年5月2日 UTC 17:23 · 0m

    Pending
    1. 2025年5月2日 UTC 17:23resolved

      Copper website www.copper.com was temporarily unavailable for approximately 15 minutes around 10:30 am EST. The issue was quickly resolved, and website is operating normally now.

    Data Refresh issue with Copper Reporting

    开始时间 2025年4月10日 UTC 15:36 · 4h 10m

    Issues轻微事件
    受影响的组件
    Reporting
    1. 2025年4月10日 UTC 15:36investigating

      Reporting data is not refreshing at the moment due to an upstream provider issue. Reports and dashboards are still available in Copper. Previously loaded data is visible in Copper Reporting.

    2. 2025年4月10日 UTC 19:46resolved

      The issue has been resolved by our provider. All customers should have up to date reporting data now.

    Copper Reports might be missing some data

    开始时间 2025年3月19日 UTC 19:26 · 7h 40m

    Issues轻微事件
    受影响的组件
    Reporting
    1. 2025年3月19日 UTC 19:26investigating

      Our upstream data warehouse provider is having an issue due to which some customers might be seeing last few hours of data missing in their latest reports. Once the issue is resolved by our provider, we will reload updated data for all customers.

    2. 2025年3月19日 UTC 21:10identified

      Issue has been resolved by our data warehouse provider on their end. We will reload the data for effected customers in the next several hours

    3. 2025年3月20日 UTC 03:06resolved

      We have reloaded the data for affected customers. The reports should refresh according to normal scheduled timeline from now on.

    Tasks are not showing up properly in Web App

    开始时间 2025年1月31日 UTC 15:40 · 54m

    Issues轻微事件
    受影响的组件
    Rest API & Web Application
    1. 2025年1月31日 UTC 15:40investigating

      We are currently investigating this issue.

    2. 2025年1月31日 UTC 16:26identified

      The issue has been identified and a fix is being implemented.

    3. 2025年1月31日 UTC 16:33resolved

      This incident has been resolved.

    Intermittent Connectivity Issue

    开始时间 2024年10月24日 UTC 20:16 · 1h 44m

    Outage重大事件
    受影响的组件
    Mobile ApplicationsForms BuilderRest API & Web ApplicationSearch IndexHelp CenterGoogle SyncIntegrationsForms SubmissionTracked Links in EmailsMarketing ToolsDeveloper APICustom Reports BuilderCRM for Gmail Chrome ExtensionWorkflow AutomationReporting
    1. 2024年10月24日 UTC 20:16investigating

      Some customers might be experiencing connectivity issues Since 1 p.m PT. It appears to be due to AWS having a global issue.

    2. 2024年10月24日 UTC 21:10monitoring

      It appears that AWS has fixed the issue. We are monitoring our systems.

    3. 2024年10月24日 UTC 22:00resolved

      This incident has been resolved.

    Issue with sending Emails from Copper

    开始时间 2024年9月13日 UTC 16:49 · 3h 37m

    Issues轻微事件
    受影响的组件
    Google SyncCRM for Gmail Chrome Extension
    1. 2024年9月13日 UTC 16:49investigating

      Some customers might be experiencing "Rate limit exceeded" error when sending emails from Copper

    2. 2024年9月13日 UTC 16:54monitoring

      This issue has been fixed. We are monitoring the results.

    3. 2024年9月13日 UTC 17:17monitoring

      We are continuing to monitor for any further issues.

    4. 2024年9月13日 UTC 20:26resolved

      This incident has been resolved.

    Copper Website Issues

    开始时间 2024年9月3日 UTC 17:37 · 0m

    Pending
    1. 2024年9月3日 UTC 17:37resolved

      Copper website (www.copper.com) was unreachable from 9:45 a.m PST to 10:00 a.m. PST

    Copper.com website Issues

    开始时间 2024年7月15日 UTC 23:38 · 13h 45m

    Outage重大事件
    受影响的组件
    Help Center
    1. 2024年7月15日 UTC 23:38investigating

      Copper website (www.copper.com) is not accessible

    2. 2024年7月16日 UTC 02:09monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年7月16日 UTC 13:23resolved

      This incident has been resolved.