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    Cradlepoint 中断历史

    54 Cradlepoint incidents · 2020年9月 — official updates, affected components, duration and resolution details.

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    ANA将不可用赌注 5 30 AM PST 到 9 AM PST

    开始时间 2026年9月23日 UTC 10:58 · 进行中

    Pending
    受影响的组件
    Visibility, Analytics, and Insights
    1. 2026年9月23日 UTC 10:58investigating

      ANA将在早上5点30分到9点之间 进行定期维修

    2. 2026年9月23日 UTC 15:24monitoring

      一项措施已经执行,我们正在监测结果.

    自动翻译自官方事件更新。

    NetCloud 管理器性能退化

    开始时间 2026年9月22日 UTC 21:46 · 9h 12m

    Issues轻微事件
    受影响的组件
    Visibility, Analytics, and InsightsEndpoint Management
    1. 2026年9月22日 UTC 21:46investigating

      NetCloud Manager目前随着端点管理,包括在线/离线状态、配置管理以及NetCloud Manager的能见度和仪表板,业绩正在下降。 我们的工程组正在研究这个问题,我们期望这个问题能迅速得到解决.

    2. 2026年9月23日 UTC 01:02investigating

      我们目前正在调查这一问题.

    3. 2026年9月23日 UTC 02:26investigating

      我们正在继续调查这一问题.

    4. 2026年9月23日 UTC 03:39identified

      这一问题已经确定,一个解决办法正在实施之中.

    5. 2026年9月23日 UTC 04:35monitoring

      一项措施已经执行,我们正在监测结果.

    6. 2026年9月23日 UTC 06:58resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    NetCloud 管理器目前无法使用

    开始时间 2026年9月15日 UTC 19:43 · 4h 52m

    Outage重大事件
    受影响的组件
    Endpoint Management
    1. 2026年9月15日 UTC 19:43investigating

      SDK Apps出现意外停机。 我们的工程组正在研究这个问题,我们期望这个问题能迅速得到解决.

    2. 2026年9月15日 UTC 20:22identified

      这一问题已经确定,一个解决办法正在实施之中.

    3. 2026年9月15日 UTC 21:06monitoring

      一项措施已经执行,我们正在监测结果.

    4. 2026年9月16日 UTC 00:35resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    NetCloud 管理器数据处理延迟

    开始时间 2026年8月21日 UTC 20:58 · 7h 27m

    Issues轻微事件
    受影响的组件
    Visibility, Analytics, and Insights
    1. 2026年8月21日 UTC 20:58monitoring

      NetCloud 管理器数据处理在Geoview(通过NCM UI和API)后行,这导致所报告数据不准确. 一项措施已经执行,我们正在监测结果。 没有丢失任何数据,我们预计该系统很快就会被赶上.

    2. 2026年8月22日 UTC 04:25resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    NetCloud 管理器目前无法使用

    开始时间 2026年7月24日 UTC 11:28 · 1h 20m

    Pending
    受影响的组件
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 2026年7月24日 UTC 11:28investigating

      NetCloud 管理器目前间歇性无法使用 。 与第三方服务供应商发生断电, 我们的工程组正在调查这个问题.

    2. 2026年7月24日 UTC 11:59investigating

      我们正在继续调查这一问题.

    3. 2026年7月24日 UTC 12:35monitoring

      一项措施已经执行,我们正在监测结果.

    4. 2026年7月24日 UTC 12:48resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    NetCloud Manager Performance Degradation

    开始时间 2026年7月8日 UTC 22:49 · 1h 42m

    Pending
    受影响的组件
    Endpoint Management
    1. 2026年7月8日 UTC 22:49investigating

      NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2026年7月8日 UTC 23:14identified

      The issue has been identified and a fix is being implemented.

    3. 2026年7月8日 UTC 23:55monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年7月9日 UTC 00:30resolved

      This incident has been resolved.

    NetCloud SASE Partial Outage

    开始时间 2026年6月16日 UTC 15:15 · 22m

    Outage重大事件
    受影响的组件
    Phoenix POPAshburn POP
    1. 2026年6月16日 UTC 15:15investigating

      The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

    2. 2026年6月16日 UTC 15:37resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2026年5月27日 UTC 19:40 · 53m

    Pending
    受影响的组件
    Endpoint Management
    1. 2026年5月27日 UTC 19:40identified

      NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

    2. 2026年5月27日 UTC 20:11monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月27日 UTC 20:33resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2026年3月26日 UTC 21:06 · 3h 54m

    Pending
    受影响的组件
    Account Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint Management
    1. 2026年3月26日 UTC 21:06investigating

      NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

    2. 2026年3月26日 UTC 21:35investigating

      We are continuing to investigate this issue.

    3. 2026年3月26日 UTC 22:04identified

      The issue has been identified and a fix is being implemented.

    4. 2026年3月26日 UTC 23:56identified

      We are continuing to work on a fix for this issue.

    5. 2026年3月27日 UTC 00:50monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2026年3月27日 UTC 01:00resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2026年3月13日 UTC 22:13 · 32m

    Pending
    受影响的组件
    Endpoint Management
    1. 2026年3月13日 UTC 22:13investigating

      NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2026年3月13日 UTC 22:30monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年3月13日 UTC 22:45resolved

      This incident has been resolved.

    NetCloud SASE - Degraded Service — Infrastructure Provider Outage (US East Region/Ashburn)

    开始时间 2026年3月3日 UTC 00:34 · 2d 15h

    Issues轻微事件
    受影响的组件
    Ashburn POP
    1. 2026年3月3日 UTC 00:34investigating

      Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

    2. 2026年3月3日 UTC 00:38investigating

      We are currently investigating this issue.

    3. 2026年3月3日 UTC 18:00monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年3月5日 UTC 16:32resolved

      Oracle has confirmed that issue has been resolved.

    NetCloud Manager is currently unavailable

    开始时间 2026年3月2日 UTC 01:46 · 1h 37m

    Pending
    受影响的组件
    Account Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 2026年3月2日 UTC 01:46investigating

      NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2026年3月2日 UTC 02:30investigating

      We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

    3. 2026年3月2日 UTC 03:16monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年3月2日 UTC 03:23resolved

      This incident has been resolved.

    Access to Ericsson Enterprise Wireless University is Unavailable

    开始时间 2026年2月13日 UTC 17:58 · 4d 23h

    Outage重大事件
    1. 2026年2月13日 UTC 17:58investigating

      Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

    2. 2026年2月13日 UTC 19:37identified

      We have identified the issue and are working with our third party provider to resolve as quickly as possible.

    3. 2026年2月17日 UTC 16:01identified

      We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

    4. 2026年2月18日 UTC 17:26resolved

      This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

    NCC Client & NCX Configuration Push outage

    开始时间 2026年1月25日 UTC 22:08 · 1d 6h

    Issues轻微事件
    受影响的组件
    Zero Trust Portal and AuthenticationPolicy Management
    1. 2026年1月25日 UTC 22:08investigating

      We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

    2. 2026年1月26日 UTC 01:55identified

      The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

    3. 2026年1月26日 UTC 19:46investigating

      We are continuing to investigate this issue.

    4. 2026年1月26日 UTC 19:55monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2026年1月27日 UTC 04:38resolved

      This incident has been resolved.

    NetCloud Manager is currently Experiencing Intermittent Issues

    开始时间 2025年11月18日 UTC 11:53 · 5h 37m

    Pending
    受影响的组件
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 2025年11月18日 UTC 11:53investigating

      NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2025年11月18日 UTC 11:59identified

      The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

    3. 2025年11月18日 UTC 14:11identified

      We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

    4. 2025年11月18日 UTC 14:50monitoring

      Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

    5. 2025年11月18日 UTC 16:09monitoring

      We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

    6. 2025年11月18日 UTC 17:12monitoring

      The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

    7. 2025年11月18日 UTC 17:30resolved

      The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

    NetCloud Manager Performance Degradation

    开始时间 2025年9月2日 UTC 20:02 · 2h 55m

    Issues轻微事件
    受影响的组件
    Endpoint Management
    1. 2025年9月2日 UTC 20:02investigating

      NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2025年9月2日 UTC 20:22identified

      The issue has been identified and a fix is being implemented.

    3. 2025年9月2日 UTC 21:40identified

      We are continuing to work on a fix for this issue.

    4. 2025年9月2日 UTC 22:33monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年9月2日 UTC 22:57resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2025年8月21日 UTC 18:34 · 6h 28m

    Issues轻微事件
    受影响的组件
    Endpoint Management
    1. 2025年8月21日 UTC 18:34investigating

      NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2025年8月21日 UTC 19:14investigating

      Our engineering team is continuing to work on addressing the issue

    3. 2025年8月21日 UTC 20:16identified

      We have a fix for the issue in progress and are preparing to deploy the change.

    4. 2025年8月21日 UTC 22:35identified

      We have a fix for the issue in progress and are continuing preparations to deploy the change.

    5. 2025年8月22日 UTC 00:35monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2025年8月22日 UTC 01:02resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2025年3月22日 UTC 01:07 · 51m

    Issues轻微事件
    受影响的组件
    Subscription Management
    1. 2025年3月22日 UTC 01:07identified

      NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2025年3月22日 UTC 01:51monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年3月22日 UTC 01:58resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2025年2月4日 UTC 21:37 · 3h 12m

    Pending
    受影响的组件
    Subscription Management
    1. 2025年2月4日 UTC 21:37investigating

      NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

    2. 2025年2月4日 UTC 22:12investigating

      We are continuing to investigate this issue. We apologize for any inconvenience.

    3. 2025年2月4日 UTC 23:10identified

      We have identified the root cause and we are continuing to work on addressing the issue.

    4. 2025年2月4日 UTC 23:44monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年2月5日 UTC 00:49resolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    开始时间 2025年1月21日 UTC 18:32 · 7h 7m

    Issues轻微事件
    受影响的组件
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 2025年1月21日 UTC 18:32investigating

      NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

    2. 2025年1月21日 UTC 18:49identified

      The issue has been identified and we are working to address and restore service as soon as possible.

    3. 2025年1月21日 UTC 19:15identified

      We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

    4. 2025年1月21日 UTC 19:53identified

      We continue to actively work on a fix for this issue to restore services as soon as possible.

    5. 2025年1月21日 UTC 20:15monitoring

      A fix has been applied and we are closely monitoring while the services are recovering.

    6. 2025年1月21日 UTC 20:57monitoring

      We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

    7. 2025年1月21日 UTC 21:35monitoring

      We are continuing to closely monitor until all services fully recover.

    8. 2025年1月21日 UTC 22:44monitoring

      We are continuing to monitor for any further issues.

    9. 2025年1月22日 UTC 01:39resolved

      This incident is resolved. We apologize for any inconvenience