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50 Cryptocom incidents · 2025年9月 — official updates, affected components, duration and resolution details.
SCB is currently experiencing issues. As a result, all AED and SGD deposits/payments will be impacted and delayed until the vendor resolved.
This incident has been resolved.
自动翻译自官方事件更新。
We are aware of an issue preventing UK Crypto.com Exchange users from completing the EDD form, which temporarily restricts trading activity. Our team is working to resolve this with the highest priority.
This incident has been resolved.
自动翻译自官方事件更新。
The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
自动翻译自官方事件更新。
We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue. Affected tokens: SUI, USDC, CETUS, IKA, WAL.
This incident has been resolved.
自动翻译自官方事件更新。
KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.
This incident has been resolved.
自动翻译自官方事件更新。
We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up Greendot USD cash account, deposit, withdrawal may be temporarily unavailable during this period
This incident has been resolved.
自动翻译自官方事件更新。
- Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.
自动翻译自官方事件更新。
Deposits and Withdrawals of RUNE have been paused due to ongoing security concern
Deposits and Withdrawals of RUNE have been resumed.
自动翻译自官方事件更新。
Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.
FLR Staking has been resumed.
自动翻译自官方事件更新。
We are working hard now to fix this issue. Existing user's who are already logged in are not impacted.
This incident has been resolved.
自动翻译自官方事件更新。
We are currently investigating an issue that some stocks may not display market data in the mobile app
A fix has been implemented and any data missing from earlier market hours will be added.
This incident has been resolved.
自动翻译自官方事件更新。
Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing delays until service is fully restored. Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
This incident has been resolved.
自动翻译自官方事件更新。
We are temporarily suspending Litecoin (LTC) deposits on Crypto.com App and Exchange while we monitor a developing situation on the Litecoin network. This is a precautionary measure to protect our users. We are actively monitoring the situation and will restore deposit functionality as soon as it is safe to do so. We apologize for any inconvenience and will provide further updates here.
This incident has been resolved and LTC deposit features have been reestablished.
自动翻译自官方事件更新。
We are currently working with our email provider to resolve this issue involving delayed emails to Crypto.com users.
This incident has been resolved.
自动翻译自官方事件更新。
We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts
This incident has been resolved.
自动翻译自官方事件更新。
We are currently observing delays affecting the Interac network for the vendor Payper. As a result, you may notice an increase in pending transactions. We are actively monitoring the situation and will provide updates as soon as there are any changes.
This incident has been resolved.
自动翻译自官方事件更新。
We are aware of users experiencing connection issues with the Crypto.com Main App and Exchange login page. Our team is working on urgently resolving this. Thank you for your patience.
This incident has beer resolved.
自动翻译自官方事件更新。
Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
自动翻译自官方事件更新。
Due to an ongoing technical issue with our vendor Green Dot, we have temporarily disabled this service. USD deposits via Green Dot and USD Cash Earn transfers are currently unavailable. We are actively monitoring the situation and appreciate your patience as we work to restore service.
This incident has been resolved.
自动翻译自官方事件更新。
Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing delays until service is fully restored. Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
This incident has been resolved.
自动翻译自官方事件更新。