Cybersource 中断历史

1. 2026年8月15日 UTC 04:53investigating

   网络来源知道目前影响支付网关处理的问题。 我们正在调查这一事业并紧急地努力解决这一问题。 在Cybersource中没有发现任何可归因于这一事件的问题. 影响:用户可能遭遇支付处理出错消息. 报告起播时间:2026年8月15日 下一次更新:60分钟之内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26760046

2. 2026年8月15日 UTC 05:03identified

   网易来源知道,金融参与者正在经历服务中断,可能影响一些持卡人付款的能力。 网络源系统继续正常运行,在网络源内部没有发现可归因于这一事件的问题. 2026年8月15日,格林尼治平时04:01 影响:这可能影响到一些持卡人付款的能力.

3. 2026年8月15日 UTC 06:41monitoring

   影响金融生态系统参与者的服务中断已经得到缓解,我们正在密切监测以确保这一问题得到解决。 在Cybersource中没有发现任何可归因于这一事件的问题. 影响:这一问题已经得到缓解,客户现在能够按预期使用支付网关处理服务。 2026年8月15日,格林尼治平时04:01 2026年8月15日格林尼治平时05:35 下一次更新: 随着当前状态的变化 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26760046/INC26760102

4. 2026年8月16日 UTC 04:54resolved

   影响金融生态系统参与者的服务中断现已完全解决。 在Cybersource中没有发现任何可归因于这一事件的问题. 影响:客户现在能够按预期使用支付网关处理服务。 2026年8月15日,格林尼治平时04:01 2026年8月15日格林尼治平时05:35 下一次更新:没有进一步更新,问题已解决. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26760046/INC26760102

自动翻译自官方事件更新。

1. 2026年8月14日 UTC 05:30investigating

   Cybersource is aware of an issue that is currently affecting Paymentech transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing error messages. Reported Start Time: August 14th, 2026 05:05 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26749537

2. 2026年8月14日 UTC 05:40monitoring

   The issue affecting Paymentech services is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated, and customers are now able to use Paymentech services as normal. Reported Start Time: August 14th, 2026 05:05 GMT Reported End Time: August 14th, 2026 05:18 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26749537

3. 2026年8月14日 UTC 06:14monitoring

   We observed a second period of intermittent impact, and it is mitigated now. Services have stabilized, and we continue to closely monitor the environment to confirm sustained recovery and service stability. Our investigation remains ongoing. At this time, we have not identified any issues within the Cybersource environment that could be attributed to this incident. Impact: The issue has been mitigated, and customers are now able to use Paymentech services as normal. Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26749537

4. 2026年8月14日 UTC 09:53resolved

   The issue affecting Paymentech services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 14 August 2026, 05:06 GMT Reported End Time: 14 August 2026, 05:52 GMT Impact: Customers are now able to use Paymentech services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26749537

1. 2026年8月12日 UTC 19:27monitoring

   Business Center reporting for August 11 is delayed due to an identified issue. Impact: Business Center reports for 11-Aug will be delayed. Reported Start Time: 04:28 GMT 12 August 2026 Reported End Time: To be determined Next Update: As status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26710962

2. 2026年8月13日 UTC 00:35resolved

   The issue affecting Business Center reporting has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04:28 GMT 12 August 2026 Reported End Time: 00:17 GMT 13 August 2026 Impact: Customers are now able to generate the Business Center reports as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26710962

3. 2026年8月13日 UTC 20:16postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://businesscenter.visaacceptance.com/ebc2/?SalesForce=true&relayUrl=ReturnUrl%3D%2Fknowledgebase%2Fknowledgearticle%2F%3Fcode%3DKA-11497)

1. 2026年8月11日 UTC 10:31investigating

   Cybersource is aware of an issue that is currently affecting the Secure Acceptance Service. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may find that their Secure Acceptance notification URLs have not been approved, preventing them from promoting their Secure Acceptance profile and potentially impacting their ability to complete the setup process. Reported Start Time: 28 July 2026, TBD Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: TBD

2. 2026年8月12日 UTC 00:36resolved

   The issue affecting the Secure Acceptance Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: TBD on July 28, 2026 Reported End Time: 14:24 GMT on August 11, 2026 Impact: Customers are now able to use the Secure Acceptance Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: TBD

3. 2026年8月13日 UTC 15:47postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-11493)

1. 2026年8月8日 UTC 18:53investigating

   Cybersource is aware of an issue that is currently affecting Worldpay transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing error messages. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26672537

2. 2026年8月8日 UTC 21:13resolved

   After further investigation, No Cybersource client impact was confirmed. Next Update: No further updates. Cybersource Support Center Incident #: INC26672537

1. 2026年7月24日 UTC 19:50investigating

   Cybersource观察到以前报道的对Cybersource Access Control Server(CAS)商号影响的问题再次发生. 我们的小组正在积极调查并执行缓解措施,以恢复正常服务。 我们将暂时在网络源代码和签证接收上取下 Sandbox 注册页面 - https://developer.visa接受.com/hello-world/sandbox.html 需要的话请联系我们 参考支持文章:https://support.visa接受.com/cnowledgebase/cowledgearticle/?code=00002108 影响:临时无法提供商业注册服务 报告开始时间:2026年7月24日 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26538085

2. 2026年7月24日 UTC 21:02investigating

   Cybersource观察到了以前报道的"CAS Merchant Sign Up Services"所影响的问题的再现. 我们的小组正在积极调查并执行缓解措施,以恢复正常服务。 目前 Sandbox 注册页面暂时无法在网络源码和签证接收上访问 - https://developer.visa接受.com/hello-world/sandbox.html 需要的话请联系我们 参考支持文章:https://support.visa接受.com/cnowledgebase/cowledgearticle/?code=00002108 影响:临时无法提供商业注册服务 报告开始时间:2026年7月24日 下一次更新:随着当前状态的变化. 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26538085

3. 2026年8月13日 UTC 09:24investigating

   我们赞赏你耐心地继续努力缓解影响网络源代码CAS Merchant Sign Up Services的问题。 我们的小组正在积极调查这一问题,并采取措施恢复正常服务。 一旦获得进一步的最新资料,我们将予以提供。 目前 Sandbox 注册页面暂时无法访问 Cybersource & Visa Conservation - https://developer.visaccept.com/hello-world/sandbox.html 互联网档案馆的存檔,存档日期2013-12-02. 需要的话请联系我们 参考支持文章:https://support.visa接受.com/knowledgebase/knowledgearticle/?code=00002108 影响:临时无法提供商业注册服务。 报告开始时间:2026年7月24日 下一次更新: 随着当前状态的变化 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26538085

自动翻译自官方事件更新。

1. 2026年7月23日 UTC 17:27investigating

   Cybersource意识到目前影响为Cybersource Access Control Server(CAS)商家提供一次时间密码的问题。 我们正在调查这一事业并紧急地努力解决这一问题。 影响:CAS商家延迟收到认证和门户访问所需的检察官办公室。 有效用户无法及时接收检察官办公室,造成登录问题。 报告开始时间:2026年7月23日 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26538085

2. 2026年7月23日 UTC 18:29investigating

   我们正在继续调查这一问题.

3. 2026年7月23日 UTC 18:44monitoring

   一项固定措施已经执行,我们正在密切监测,以确保这一问题得到解决。 影响:这一问题已经得到缓解,检察官办公室的处理已经恢复正常。 报告开始时间:2026年7月23日格林尼治标准时间下午3:00 报告结束时间:2026年7月23日 格林尼治平时17:40 下一次更新:随着当前状态的变化. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26538085

4. 2026年7月23日 UTC 21:01resolved

   影响为网络源码访问控制服务器(CAS)商贩提供一次性通行证(OTP)的问题现已完全解决。 网络来源正在对这些事件进行内部审查,以缓解今后发生的事件。 报告开始时间:2026年7月23日格林尼治标准时间下午3:00 报告结束时间:2026年7月23日 格林尼治平时17:40 影响:这个问题已完全解决,检察官办公室的交付和用户认证已恢复正常。 下一次更新:没有进一步更新,问题已解决. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26538085

自动翻译自官方事件更新。

1. 2026年7月23日 UTC 16:41investigating

   Cybersource意识到目前影响公司和支持网站功能的问题. 我们正在调查这一事业并紧急地努力解决这一问题。 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 影响:支持中心的用户在创建案例,发布评论以及使用聊天功能时可能遇到延误. 2026年7月23日,格林尼治平时13:30 下一次更新: 随着状态的变化 事件编号:INC26537088

2. 2026年7月23日 UTC 19:12monitoring

   Cybersource与第三方服务供应商合作恢复了支持中心的功能. 服务供应有所改善,各小组正在密切监测服务健康和交通恢复情况,以确保持续稳定 谢谢你在我们努力解决这一问题期间的耐心。 影响:支持中心接入恢复. 各小组正在监测环境,以确保持续服务稳定 2026年7月23日,格林尼治平时13:30 下一次更新: 随着状态的变化 事件编号:INC26537088

3. 2026年7月23日 UTC 20:35resolved

   影响公司和支助网址的问题现已得到全面解决。 网络来源正在对这些事件进行内部审查,以缓解今后发生的事件。 2026年7月23日,格林尼治平时13:30 2026年7月23日格林尼治平时19:15 影响:客户现在能够正常使用公司和支持网址。 下一次更新:没有进一步更新,问题已解决. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26537088

4. 2026年7月30日 UTC 13:13postmortem

   客户和商家可以凭其支持中心在以下链接的登录证书访问"邮政事件报告". [事后事件报告](https://support.visaaccept.com/knowledgebase/Knowledgearticle/?code=KA-11452)

自动翻译自官方事件更新。

1. 2026年7月15日 UTC 23:35investigating

   网络来源知道目前影响授权和决策管理者的问题 我们正在调查这一事业并紧急地努力解决这一问题。 影响:用户可能遭遇支付处理出错消息. 报告的起步时间: TBD 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26452085

2. 2026年7月16日 UTC 00:11investigating

   我们继续调查造成一些客户交易处理时间和交易超时的问题。 2026年7月15日,格林尼治平时23:12 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26452085

3. 2026年7月16日 UTC 00:56investigating

   我们正在继续调查一个导致一些客户交易处理时间和交易超时的问题。 有些交易可能因超时而出现延误或无法完成处理. 我们观察到一些交易流动有改善的迹象;但是,恢复仍在进行之中,断断续续地产生影响。 影响:用户可能遭遇支付处理出错消息. 2026年7月15日,格林尼治平时23:12 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26452085

4. 2026年7月16日 UTC 01:43investigating

   我们继续调查一个造成间歇性交易超时的问题,并提高了少数客户的处理时间。 已经开展了缓解活动,我们的小组正在观察某些交易流量的改善;然而,回收工作尚未完成。 客户可能继续遭遇间歇性交易延误、超时或处理失败,而回收工作仍在进行中。 正在采取其他回收行动来进一步提高交易处理稳定性并减少客户的影响。 我们正在积极核实这些减缓措施的有效性并跟踪受影响交易流量的服务恢复情况。 影响:用户可能遭遇支付处理出错消息. 2026年7月15日,格林尼治平时23:12 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26452085

5. 2026年7月16日 UTC 04:26investigating

   我们继续调查这一问题并努力减轻影响.

6. 2026年7月16日 UTC 08:03identified

   我们已经落实了减缓措施,并正在整个平台看到业绩改善。 我们继续密切监测,以确保全面解决.

7. 2026年7月16日 UTC 08:37monitoring

   我们已经落实了缓解措施,网络源平台性能恢复正常. 这一问题得到缓解,我们将继续密切监测.

8. 2026年7月16日 UTC 19:45resolved

   我们已经落实了缓解措施,网络源平台性能恢复正常. 这个问题已经解决,我们将继续密切监测。 2026年7月15日,格林尼治平时23:12 报告结束时间:2026年7月16日,08:19格林尼治标准时 影响:一些用户在事发期间可能经历过支付处理错误消息,这可能暂时影响了支付处理活动. 这个问题后来得到解决。 下一次更新:没有进一步更新,问题已解决. 事件编号: INC26452085 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心

9. 2026年7月17日 UTC 00:02postmortem

   客户和商家可以在以下[link](https://businesscenter.visa reception.com/ebc2/? SalesForce= true&relayUrl=ReturnUrl%3D%2Fnowledgebase%2Fnowledgearticle%2F%3Fcode%3DKA-11411)访问"邮政事件"报告

自动翻译自官方事件更新。

1. 2026年7月15日 UTC 19:09investigating

   网络来源意识到目前影响CAS在沙盒/测试环境中签名的问题。 我们正在调查这一事业并紧急地努力解决这一问题。 影响 : 用户在访问CAS/Sandbox环境中的门户时可能会遇到问题。 2026年7月15日格林尼治平时18:20 下一次更新:随着状态的改变. 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络来源/Visa接受解决方案支助和知识库 事件#:TBD

2. 2026年7月17日 UTC 09:34investigating

   网络来源继续调查目前影响我们Sandbox/Testing环境中CAS签名的问题,并正在紧急努力解决这一问题。 影响 : 用户在访问CAS/Sandbox环境中的门户时可能会遇到问题。 2026年7月15日格林尼治平时18:20 下一次更新:随着状态的改变. 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络来源/Visa接受解决方案支助和知识库

3. 2026年7月17日 UTC 20:11resolved

   Cybersource Sandbox暂时无法使用,同时我们进行改进,以给你一个安全,更强大的开发者经验. 2026年7月15日格林尼治平时18:20 影响 : CyberSource Sandbox/Testing Environment 测试账户的注册仍在维护中,而平台的改进仍在继续. 目前对任何生产服务、客户服务环境或客户交易处理没有影响。 测试环境也完全投入使用 -- -- 只有新的沙盒测试账户生成受到影响。 我们感到遗憾的是,这可能造成任何不便,我们赞赏你的耐心。 网络源支持中心 事件#:TBD

自动翻译自官方事件更新。

1. 2026年7月15日 UTC 07:47investigating

   Cybersource意识到目前影响Payer认证的问题. 我们正在调查这一事业并紧急地努力解决这一问题。 影响:用户可能通过付款人认证服务遇到电子商务认证问题。 开始时间:2026年7月15日7:09格林尼治标准时 下一次更新:一旦获得进一步的信息,或者系统发生变化,下一次更新就会被发送. 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26442306/INC26442271

2. 2026年7月15日 UTC 08:55identified

   我们已经确定了影响支付人认证服务业绩的问题,我们赞赏你耐心地紧迫地努力减轻影响。 影响:用户可能通过付款人认证服务遇到电子商务认证问题。 开始时间:2026年7月15日,格林尼治平时07:09 下一次更新: 状态变化 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26442306/INC26442271/EPS-41752

3. 2026年7月15日 UTC 09:29monitoring

   影响付款人认证服务的问题得到缓解。 我们正在密切监测,以确保这一问题得到解决。 影响:问题已经缓解,客户现在能够正常使用付费认证服务. 2026年7月15日 格林尼治平时07:09 报告结束时间:2026年7月15日,08:52格林尼治时间 下一次更新:随着当前状态的变化. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26442306/INC26442271/EPS-41752

4. 2026年7月15日 UTC 10:09resolved

   影响付款人认证服务的问题现已得到全面解决。 网络来源正在对这些事件进行内部审查,以缓解今后发生的事件。 2026年7月15日 格林尼治平时07:09 报告结束时间:2026年7月15日,08:52格林尼治时间 影响:客户现在能够正常使用付费人认证服务. 下一次更新:没有进一步更新,问题已解决. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号:INC26442306/INC26442271/EPS-41752

自动翻译自官方事件更新。

1. 2026年7月15日 UTC 03:05investigating

   网络来源意识到一个目前影响我们沙盒/测试环境中的门户的问题. 我们正在调查这一事业并紧急地努力解决这一问题。 影响:用户可能无法登录到EBC CAS. 报告的起步时间: TBD 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26439026

2. 2026年7月15日 UTC 04:03investigating

   网络来源继续调查目前影响我们Sandbox/Testing Environment门户网站的问题。 我们正在调查这一事业并紧急地努力解决这一问题。 影响:用户可能无法登录到EBC CAS. 报告的起步时间: TBD 下一次更新: 随着状态的变化 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26439026

3. 2026年7月15日 UTC 05:48monitoring

   影响我们Sandbox/Testing Environment的门户的问题得到缓解。 我们正在密切监测,以确保这一问题得到解决。 影响:该问题已经缓解,用户现在能够正常登录到EBC CAS. 报道起步时间:2026年7月15日 TBD 报告结束时间:2026年7月15日 TBD 下一次更新:随着当前状态的变化. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26439026

4. 2026年7月15日 UTC 17:19resolved

   影响我们Sandbox/Testing Environment的门户的问题现已得到全面解决。 网络来源正在对这些事件进行内部审查,以缓解今后发生的事件。 2026年7月15日,格林尼治平时14:53 报告结束时间:2026年7月15日格林尼治平时16:45 影响:用户现在可以正常使用出入口. 下一次更新:没有进一步更新,问题已解决. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26439026

5. 2026年7月23日 UTC 03:51postmortem

   客户和商家可以凭其支持中心的登录证书访问"邮政事件报告",地址如下: [事后事件报告] (https://support.visaudgn.com/cnowledgebase/Knowledgearticle/?code=KA-11422)

自动翻译自官方事件更新。

1. 2026年7月14日 UTC 04:08investigating

   网络来源意识到一个目前影响我们沙盒/测试环境中的门户的问题. 我们正在调查这一事业并紧急地努力解决这一问题。 影响:用户可能无法登录到EBC CAS. 报告的起步时间: TBD 下一次更新:60分钟内 我们很遗憾这对我们的客户造成任何不便 我们将定期提供最新情况,直至这一问题得到缓解。 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26424392

2. 2026年7月14日 UTC 04:58resolved

   影响我们Sandbox/Testing Environment的门户的问题现已得到全面解决。 网络来源正在对这些事件进行内部审查,以缓解今后发生的事件。 报道起步时间:2026年7月14日 02:49 GMT 报告结束时间:2026年7月14日 04:42格林尼治平时 影响:用户现在可以正常使用Sandbox/测试环境的出入口. 下一次更新:没有进一步更新,问题已解决. 如果您有任何问题或担心, 请毫不犹豫地联系网络源支持团队 。 网络源支持中心 事件编号: INC26424392

3. 2026年7月23日 UTC 03:50postmortem

   客户和商家可以凭其支持中心的登录证书访问"邮政事件报告",地址如下: [事后事件报告] (https://support.visaudgn.com/cnowledgebase/Knowledgearticle/?code=KA-11422)

自动翻译自官方事件更新。

1. 2026年7月8日 UTC 19:21investigating

   Cybersource is aware of an issue that is currently affecting the Wells Fargo Service Fee calculation. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants using the Service Fee service may experience calculation errors. Reported Start Time: 08 July 2026 18:18 GMT Next Update: Within 90 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: TBD

2. 2026年7月8日 UTC 20:47resolved

   The issue affecting Wells Fargo Service Fee calculation is now fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 08 July 2026 18:18 GMT Reported End Time: 08 July 2026 19:39 GMT Impact: Customers are now able to use the Wells Fargo Service Fee as normal Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center

3. 2026年7月10日 UTC 03:11postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-11386)

1. 2026年7月6日 UTC 06:46investigating

   Cybersource is aware of an issue that is currently affecting the VPC Settlement Service. We are investigating the cause and working urgently to resolve the issue. Impact: Customers may experience funding settlement issues. Reported Start Time: 08:00 GMT on 05 July 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26335380

2. 2026年7月6日 UTC 07:04monitoring

   The issue affecting settlement/batching for VPC Settlement Service. is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: Some transactions experienced processing delays and may be settled later than originally expected. Reported Start Time: 08:00 GMT on 05 July 2026 Next Update: When status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26335380

3. 2026年7月6日 UTC 10:15resolved

   The issue affecting settlement/batching for VPC Settlement Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 06 July 2026, 03:03 GMT Reported End Time: 06 July 2026, 06:51 GMT Impact: Some transactions may have experienced processing delays and may have been settled later than originally expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26335380

4. 2026年7月6日 UTC 19:34postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [LINK](https://businesscenter.visaacceptance.com/ebc2/?SalesForce=true&relayUrl=ReturnUrl%3D%2Fknowledgebase%2Fknowledgearticle%2F%3Fcode%3DKA-11364).

1. 2026年6月29日 UTC 18:56monitoring

   The issue affecting the Decision Manager Velocity Morphing Count is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated but Decision Manager Rules based on morphing counts may not have correctly been evaluated during the impacted timeframe. Reported Start Time: 29 June 2026, 13:00 GMT Reported Mitigated Time: 29 June 2026, 16:00 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: INC26262074

2. 2026年6月29日 UTC 19:55resolved

   The issue affecting the Decision Manager Velocity Morphing Count Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 29 June 2026, 07:31 GMT Reported End Time: 29 June 2026, 16:47 GMT Impact: Customers are now able to use the Decision Manager Velocity Morphing Count Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: INC26262074

3. 2026年6月30日 UTC 21:08postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://businesscenter.visaacceptance.com/ebc2/?SalesForce=true&relayUrl=ReturnUrl%3D%2Fknowledgebase%2Fknowledgearticle%2F%3Fcode%3DKA-11309)

1. 2026年6月29日 UTC 15:01investigating

   Cybersource is aware of an issue that is currently affecting the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact: Clients may be experiencing issues with the transaction search feature within Business Center. Issues may be experienced with the monitoring, tracking, and reconciling of specific transactions. Reported Start Time: 29 June 2026 Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

2. 2026年6月30日 UTC 02:50investigating

   Cybersource is aware of an issue that is currently affecting the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact: Clients may be experiencing issues with the transaction search feature within Business Center and also the transaction search REST API. Issues may be experienced with the monitoring, tracking, and reconciling of specific transactions. Reported Start Time: 29 June 2026 Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

3. 2026年6月30日 UTC 19:52monitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Business Center as expected. Reported Start Time: 30 June 2026, 02:18 GMT Reported Mitigated Time: 30 June 2026, 18:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

4. 2026年7月1日 UTC 02:09investigating

   Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue. Impact: Clients may be experiencing issues with the transaction search feature within Business Center and also the transaction search REST API. Issues may be experienced with the monitoring, tracking, and reconciling of specific transactions. Reported Start Time: 29 June 2026 Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

5. 2026年7月1日 UTC 04:14investigating

   Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue. Impact: Clients may be experiencing issues with the transaction search feature within Business Center and also the transaction search REST API. Issues may be experienced with the monitoring, tracking, and reconciling of specific transactions. Reported Start Time: 29 June 2026 Next Update: As status changes We regret any inconvenience this may cause our customers and appreciate your patience. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

6. 2026年7月1日 UTC 06:00monitoring

   The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved. Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API. Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

7. 2026年7月1日 UTC 12:42monitoring

   The issue has been mitigated, and we continue to monitor closely to ensure the issue is fully resolved. Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API. Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026 Next Update: As status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26252846

8. 2026年7月2日 UTC 16:45resolved

   The issue affecting the Business Center has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 29 June 2026 2:18 GMT Reported End Time: 01 July 2026 5:30 GMT Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center

9. 2026年7月8日 UTC 06:44postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link:  [Post Incident Report ](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-11371)

1. 2026年6月26日 UTC 21:32monitoring

   The issue affecting Thunes services is mitigated. We are monitoring closely to ensure the issue is resolved. Merchant will see errors: ics_ap_check_status, ics_ap_refund, ics_ap_capture Impact: The issue has been mitigated and customers are now able to use Thunes services as normal. Reported Start Time: 25 June 2026, 18:22 GMT Reported Mitigated Time: 26 June 2026, 20:16 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26236325

2. 2026年6月26日 UTC 22:37resolved

   The issue affecting Thunes services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 26 June 2026, 19:12 GMT Reported End Time: 26 June 2026, 2015 GMT Impact: Customers are now able to use Thunes services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26236649

3. 2026年6月29日 UTC 03:06postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Post Incident Report.](https://businesscenter.visaacceptance.com/ebc2/?SalesForce=true&relayUrl=ReturnUrl%3D%2Fknowledgebase%2Fknowledgearticle%2F%3Fcode%3DKA-11299)

1. 2026年6月23日 UTC 20:49investigating

   Cybersource is aware of an issue that is currently affecting Streamline services. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience latency or performance issues with one or more of the Payment Services which may delay the processing of transactions. Reported Start Time: 23 June 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: INC26181533

2. 2026年6月23日 UTC 22:12investigating

   Cybersource is aware of an issue that is currently affecting Streamline services. We continue to work with the impacted client to mitigate the issue. Impact: Merchants may experience ESYSTEM errors with Streamline/Worldpay. Reported Start Time: 23 June 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26181533

3. 2026年6月24日 UTC 16:21resolved

   The issue affecting the Streamline Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 23 June 2026, 19:32 GMT Reported End Time: 24 June 2026, 10:11 GMT Impact: Customers are now able to use the Streamline Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: INC26181533

1. 2026年6月18日 UTC 20:56investigating

   Cybersource is aware of an issue that is currently affecting the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact Customers using Case Management to process their risk related orders may not be able to continue their business flow. Reported Start Time: 18 June 8:11 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Incident #: INC26111299

2. 2026年6月18日 UTC 21:55investigating

   We are continuing to investigate this issue.

3. 2026年6月18日 UTC 22:20identified

   Cybersource continues to investigate the issue that is affecting the Business Center. We appreciate your patience as we work urgently to implement a mitigation. Impact: Customers using Case Management to process their risk related orders may not be able to continue their business flow. Reported Start Time: 18 June 8:11 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Incident #: INC26111299

4. 2026年6月18日 UTC 23:17monitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Business Center as expected. Reported Start Time: 18 Jun 2026 19:29 GMT Reported End Time: 18 June 2026 20:57 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26111299

5. 2026年6月22日 UTC 20:41resolved

   The issue affecting the Business Center has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 18 Jun 2026, 19:29 GMT Reported End Time: 18 June 2026, 20:57 GMT Impact: Customers are now able to use the Business Center as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26111299

6. 2026年6月22日 UTC 21:03postmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://businesscenter.visaacceptance.com/ebc2/?SalesForce=true&relayUrl=ReturnUrl%3D%2Fknowledgebase%2Fknowledgearticle%2F%3Fcode%3DKA-11255)