Dashlane 中断历史

1. 2026年10月27日 UTC 17:34resolved

   2026年10月27日 世界协调时10:21 已查明 -- -- 我们目前难以登入平台。 我们的小组正在积极调查这个问题。 一旦掌握更多信息,我们将提供另一个最新情况。 我们为不便而道歉,并感谢你的耐心 2026年10月27日 10:30 UTC监测 - UTC今天10: 00到10:25之间,我们经历了一场干扰,影响了Dashlane. 在此期间,您可能经历了一般平台缓慢或试图登录时遇到出错. 我们高兴地报告,这一问题已成功地得到缓解,所有服务现已完全恢复并正常运作,我们目前正在对其进行监测。 我们为这可能造成的不便而道歉,并赞赏你在我们努力解决这一问题期间的耐心。 一旦调查完成,我们将进一步提供最新情况。 协调世界时2026年10月27日 12:56 调查 - 在我们早先的服务中断后, 一组客户在登录时报告出乎意料的错误信息 。 我们的团队目前正在调查,并努力超越这一局面。 谢谢你的理解。 2026年10月27日 协调世界时14:52 调查 -- -- 我们的小组继续积极调查这种情况,我们怀疑它可能与Cloudflare宣布的事件有关,该事件证实,在最近一项固件升级之后,第三方问题影响到某些供应商防火墙。 当流量通过受影响的防火墙时,防火墙在检查时会阻断连接,浏览器显示"这个站点无法到达"可能的工作环: 如果受到影响,请尝试从不同的网络连接(例如移动热点). 信息技术管理员还可以与防火墙供应商联系,了解最近的固件更新情况。 云浮事件:https://www.cloudflarestatus.com/incicents/dk2obcyw2aew 2026年10月27日 UTC下午15:38 监控 - Cloudflare解决了根本问题,我们看到受影响用户的接入恢复. 我们继续监控,确认所有用户完全恢复. 如果你还在看"这个站点无法到达"或者无法登入达什兰,请联系我们的支援团队. 换成另一个网络,这仍然是个工作。 Cloudflare事件:https://www.cloudflarestatus.com/incicents/dk2obcyw2aew 2026年10月27日 17:34 UTC中文网 互联网档案馆的存檔,存档日期2013-12-22. 决定- 这一事件现在已经得到解决。 我们可以找出两个不同的原因: 1. 服务中断:内部软件的改变造成最初的中断. 恢复了这项服务。 2. 某些用户随后的登录问题:Cloudflare确认的一个单独的第三方问题造成了错误。 Cloudflare已经解决了这个问题,并且恢复了访问. 云浮事件:云浮状态.com/事件/dk2obcyw2aew 您的数据从未受到影响。 我们正在审查这两个问题,以防止再次发生。 如果你还遇到问题 请联系支援小组.

自动翻译自官方事件更新。

1. 2026年7月23日 UTC 16:03resolved

   协调世界时2026年7月23日 12:58 调查 - 我们正在调查影响Dashlane金库服务的业绩恶化报告。 用户可能通过登录、数据同步和备份而经历反应时间缓慢或间歇性问题。 我们的工程组正在积极调查根源,并努力恢复全面服务. 一旦获得更多信息,我们将提供最新消息 2026年7月23日 UTC13:52 监测 -- -- 服务已恢复。 我们正在积极监测局势。 2026年7月23日 UTC下午16点03分 这个问题现已得到解决。 谢谢你的耐心.

自动翻译自官方事件更新。

1. 2026年7月6日 UTC 10:55resolved

   July 6, 2026 08:48 UTC Investigating - We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this July 6, 2026 09:07 UTC Monitoring - Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. During this period you might have experienced general platform slowness or faced errors when trying to login. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete. July 6, 2026 10:55 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026年6月26日 UTC 16:11resolved

   June 26, 2026 09:54 UTC Investigating - Dashlane is actively investigating a service disruption affecting Two-Factor Authentication (2FA) via the browser extension for a subset of users. Service restoration is our immediate priority. We will issue further updates as our investigation progresses, and we thank our customers and partners for their patience during the resolution of this issue. June 26, 2026 13:29 UTC Monitoring - Service has been restored, and a workaround has been completed for Two-Factor Authentication (2FA). We are actively monitoring the situation. June 26, 2026 16:11 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026年6月2日 UTC 16:58resolved

   June 2, 2026 11:49 UTC Monitoring - We experienced an issue that had an impact on the Dashlane platform from approximately 10:35 UTC to 10:50 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions. We have confirmed full recovery, and we are currently monitoring the situation. This issue is unrelated to the recent brute force incident. June 2, 2026 16:58 UTC Resolved - After continued monitoring, we can confirm that the service is stable and operating as expected. We sincerely apologize for any disruption this may have caused to your work today.

1. 2026年6月1日 UTC 19:29resolved

   May 31, 2026 15:19 UTC Investigating - We have received reports from several users having received an email that their account has been suspended. We have also received reports that some users are experiencing difficulties in logging in to Dashlane after resetting their master password. We are investigating this situation, and we will provide further updates as soon as we have more information. Thank you for your understanding. May 31, 2026 17:50 UTC Investigating - We are continuing to investigate the "Account suspended" notifications. Our engineering teams are actively working on a resolution and investigating the root cause of these messages. We are treating this with the highest priority and will provide further updates here as soon as more information becomes available. Thank you for your continued patience and understanding. May 31, 2026 22:30 UTC Resolved - We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. June 1, 2026 07:32 UTC Monitoring - We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. June 1, 2026 19:29 UTC Monitoring - Dashlane has published a Security Advisory and customer FAQ with additional details of the incident, investigation status, impact to user accounts, and steps we’ve taken to protect customers. There is no evidence that Dashlane’s internal system has been impacted. For further information, please reference our Security Advisory: https://support.dashlane.com/hc/articles/36038764990866

1. 2026年4月23日 UTC 08:10resolved

   April 15, 2026 16:20 UTC Investigating - We've received some reports of users experiencing some instability while using the Dashlane extension in Chromium browsers. We are investigating and will provide an update when we know more. In the meantime, for any customer experiencing an endless load of the extension, please try to reinstall it or use a non-Chromium browser. April 16, 2026 12:43 UTC Monitoring - We have identified that this issue is caused by a bug in the browser itself. A fix has been released in browser version 147.0.7727.101/2. Users should update their browser to this version or later and ensure the Dashlane extension is up to date to resolve the issue. April 23, 2026 08:10 UTC Resolved - After a period of monitoring, we confirmed that the issue was caused by a bug in the browser itself. A fix has been released in Chrome version 147.0.7727.101/102, and Edge version 147.0.3912.72. Users should update their browser to these versions or later and ensure the Dashlane extension is up to date. Thank you for your patience.

1. 2026年4月10日 UTC 16:07resolved

   April 10, 2026 15:40 UTC Identified - Dashlane is investigating a disruption to our SIEM feature that is impacting customers using the Splunk and KnowBe4 integrations. Restoration is our top priority, and we will provide updates on the situation as appropriate. We thank our customers and partners for their patience during the resolution of this issue. April 10, 2026 16:07 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026年4月8日 UTC 22:16resolved

   April 8, 2026 21:16 UTC Monitoring - Dashlane is currently investigating a disruption to our inbound Support Team emails related to an ongoing issue with Gmail services. Restoring full communication is our top priority, and our team is actively engaged in tracking the resolution. We appreciate your patience while we monitor the situation. April 8, 2026 22:16 UTC Resolved - The disruption affecting our inbound Support Team emails has been fully resolved, and normal response times have resumed. Thank you for your patience and understanding

1. 2026年3月18日 UTC 00:07resolved

   March 17, 2026 21:11 UTC Investigating - We’re investigating an issue where customers may not be able log into Dashlane on Chrome or the iOS app or may receive errors. We’ll provide an update as soon as possible. As a workaround, please try logging in using a different browser. Thank you for your patience as our team works to resolve this. March 18, 2026 00:07 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026年3月3日 UTC 08:40resolved

   February 26, 2026 20:20 UTC Scheduled - On Tuesday, March 3, 2026, from 8:00 to 9:00 UTC, we will be performing planned system maintenance. During this 1-hour window, you may experience transient errors for a brief period. We are working to keep any disruptions to a minimum and appreciate your patience while we improve our systems. March 3, 2026 08:06 UTC Active - Scheduled maintenance has started. We will update you as soon as it is over. March 3, 2026 08:40 UTC Completed - The scheduled maintenance is complete. All services are now operational. Thank you for your patience.

1. 2026年2月4日 UTC 17:28resolved

   February 4, 2026 15:14 UTC Monitoring - We experienced an issue that had an extended impact on the Dashlane platform from approximately 12:43 UTC to 13:30 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions. We have confirmed full recovery, and we are currently monitoring the situation. February 4, 2026 17:28 UTC Resolved - After a period of careful monitoring, we are happy to confirm that the service is stable. We sincerely apologize for the disruption caused