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49 Datasite incidents · 2018年12月 — official updates, affected components, duration and resolution details.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.
Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are monitoring platform performance.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.
Microsoft has indicated they have resolved the issue on their side.
This incident has been resolved.
Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.
This incident has been resolved.
Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.
We are currently investigating this issue.
A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform.
A temporary fix is in place while we fix the root cause. Datasite should be accessible.
We are continuing to monitor for any further issues.
Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal.
This incident has been resolved.
The issue is identified and we are currently working to restore performance.
Work in continuing on this issue. Some improvements have been seen but performance continues to be poor.
Fix was put in place that appears to be improving performance considerably. We are continuing to monitor if any further work is needed.
Performance is back to normal, but the team is continuing to do work to stabilize the platform long term. We will keep this statuspage up while this work is ongoing.
The incident is resolved and performance has been restored.
Teams are actively working on the issue. Status will be updated as more information is available.
We've identified the likely root cause. Working on implementing a fix now.
We are continuing to work on a fix for this issue.
Work is continuing on this issue. US is still currently unavailable. EU and AUS are still up, though logging in may be slow/require multiple attempts.
US has been back up since 9:34am CDT. Monitoring now.
This incident has been resolved.