Between Aug 13, 09:50 UTC and 14:30 UTC, customers in the FRA1 region experienced an issue affecting Block Storage Volumes attachment and detachment operations on Droplets and Managed Kubernetes clusters.
During this window, customers may have encountered delays or been unable to attach and detach Block Storage Volumes from their resources.
Block Storage Volumes attachment and detachment operations now appear to be functioning normally, and customers should no longer experience issues with these operations. For Managed Kubernetes clusters specifically, some residual cleanup of affected volume attachments may still be needed, and our team is actively working through this.
We apologize for any inconvenience this may have caused. If you continue to experience issues with Block Storage Volumes operations, please don't hesitate to open a support ticket for further investigation. Our team will be happy to assist you.
Account Registration, Droplets, and Related Services
开始时间 2026年8月8日 UTC 18:57 · 6h 3m
Issues轻微事件
受影响的组件
GlobalReserved IPGlobalGlobal
investigating
Our Engineering team is currently investigating reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions.
During this time, customers may be unable to create new accounts, create Droplets, allocate Reserved IPs, or perform Automated Backups and Snapshots operations. Droplet Autoscale scaling operations and DOKS cluster operations are also affected.
Our Engineering team is actively investigating the issue and we will provide another update as soon as more information becomes available.
investigating
Our Engineering team is continuing to investigate reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions.
During this time, customers may be unable to create new accounts, create Droplets, allocate Reserved IPs, or perform Automated Backups and Snapshots operations. Droplet Autoscale scaling operations and DOKS cluster operations are also affected.
Further investigation has found that GenAI services are also affected due to this issue, customers may also be unable to access the Droplet console, and Database clusters may be stuck in a "Creating" state.
Our Engineering team is actively investigating the issue and we will provide another update as soon as more information becomes available.
identified
Our Engineering team has identified the root cause of the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions.
Customers may experience the following:
Unable to create new accounts
Unable to create Droplets
Unable to allocate Reserved IPs
Failures with Automated Backups and Snapshots operations
Droplet Autoscale scaling operations not working as expected
DOKS cluster operations failing
GenAI services impacted
Unable to access the Droplet console
Database clusters stuck in a "Creating" state
Our Engineering team is working on implementing a fix and we will provide another update as soon as more information becomes available.
identified
Our Engineering team continues to work on implementing and rolling out a fix for the issue affecting multiple services across multiple regions, including new account registration, Droplets, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI services, the Droplet console, and Database cluster creation.
Customers may continue to experience the previously reported service disruptions while remediation efforts remain in progress. We will provide another update as soon as more information becomes available.
monitoring
Our Engineering team has implemented a fix for the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions, and is currently monitoring the situation. At this time, customers should no longer experience errors with:
New account registration
Droplet creation
Reserved IP allocation
Automated Backups and Snapshots operations
Droplet Autoscale scaling operations
DOKS cluster operations
GenAI services
Access to the Droplet console
Database cluster creation
We will continue to monitor the situation to ensure that all services are stable and functioning as expected. We will post an update as soon as the issue is fully resolved.
resolved
Our Engineering team confirms the full resolution of the issue affecting all impacted services, including new account registration, Droplet Creation, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI services, the Droplet Console, and Database cluster creation.
We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.
Functions on App Platform
开始时间 2026年8月6日 UTC 19:01 · 2h 4m
Issues轻微事件
受影响的组件
GlobalGlobal
investigating
Our Engineering team is investigating an issue impacting Functions on App Platform. During this time, users may experience build/deploy failures for Functions components, and requests to Functions endpoints may fail with a 504 error, caused by an SSL error when App Platform attempts to forward requests to Functions. This issue currently appears to be isolated to Functions deployed within App Platform.
We apologize for the inconvenience and will share an update once we have more information.
monitoring
Our Engineering team has implemented a fix for the issue affecting Functions on App Platform. Functions builds/deploys and requests to Functions endpoints should now be completing successfully. We are currently monitoring the situation to ensure the service has returned to normal operation and remains stable.
We apologize for the inconvenience and will provide a further update once the incident is confirmed resolved.
resolved
Our Engineering team has confirmed that the issue affecting Functions on App Platform has been fully resolved. Functions builds, deploys, and requests to Functions endpoints are all working as expected. The fix implemented earlier was successful, and we are no longer seeing any problems affecting Functions.
However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation.
Multiple Services Availability
开始时间 2026年8月6日 UTC 16:33 · 0m
Pending
受影响的组件
GlobalCloud FirewallGlobalGlobalGlobalDNSGlobal
resolved
Between Aug 6, 06:42 UTC and 09:08 UTC, customers experienced failures with write operations across multiple DigitalOcean services, including Managed Databases, DOKS, Cloud Firewalls, DNS, Spaces, Block Storage Volumes, and event processing.
Customers attempting to update Cloud Firewall rules, modify DNS records, manage object storage operations, provision or scale DOKS clusters and node pools, and make other infrastructure configuration changes experienced failures. These operations returned errors, preventing customers from managing their resources. Additionally, event processing was delayed or failed during this window, which may have impacted the timeliness of resource status updates and notifications.
The services have recovered and are now operating normally. Customers should no longer experience issues with write operations, configuration changes, or event processing.
We apologize for any inconvenience this may have caused. If you continue to experience issues with any of these services, please don't hesitate to open a support ticket. Our team will be happy to assist you.
Spaces Cold Storage Billing
开始时间 2026年8月4日 UTC 16:13 · 5h 29m
Issues轻微事件
受影响的组件
GlobalBilling
investigating
Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices.
We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as more information becomes available.
identified
Our Engineering team has identified the issue affecting Spaces Cold Storage billing. The team is actively working on a fix to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information becomes available.
monitoring
Our Engineering team has implemented a fix for the issue affecting Spaces Cold Storage billing and is currently monitoring the situation. Customers with cold storage buckets should no longer see incorrect values reflected in their daily usage and current invoices. We will post an update as soon as the issue is fully resolved.
resolved
As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets.
Our team identified and corrected an issue with the billing data sync, ensuring accurate usage reporting. If you continue to experience any issues, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.