项目 - 互通问题 - 美国
Outage严重事件
受影响的组件
Projects (North America - US)
- investigating
美国地区的用户在使用Projects时可能会遇到间歇性访问问题,包括加载或访问内容时出现故障. 这一问题正在影响美国地区一些用户的可用性.
- identified
这一问题已经确定,一个解决办法正在实施之中.
- monitoring
一项措施已经执行,我们正在监测结果.
自动翻译自官方事件更新。
53 Diligent incidents · 2025年10月 — official updates, affected components, duration and resolution details.
美国地区的用户在使用Projects时可能会遇到间歇性访问问题,包括加载或访问内容时出现故障. 这一问题正在影响美国地区一些用户的可用性.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
自动翻译自官方事件更新。
目前,我们的服务中断,用户无法获得我们的服务。 我们的工程师正在调查 谢谢你的理解和耐心!
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个影响云板的问题,它可能阻碍一些用户成功访问该平台。 我们对不便表示歉意,并感谢你在我们努力解决这一问题期间的耐心.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.
The issue has been identified and a fix is being implemented.
Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.
The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.
We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.
The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.
This incident has been resolved.
Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!
.The issue has been identified and a fix is being implemented.
The issue has been identified and a fix is being implemented
Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.
We are currently investigating this issue.
Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this incident. Thank you for your patience.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third Party Manager is unavailable in the US Region
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.