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    Dropboxsign 中断历史

    52 Dropboxsign incidents · 2022年11月 — official updates, affected components, duration and resolution details.

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    调查文件上传

    开始时间 2026年8月31日 UTC 17:34 · 53m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 2026年8月31日 UTC 17:34investigating

      我们正用文件和图像上传来调查退化性能的报告。 有些上传速度可能比预期慢或间歇性故障. 我们的工程组正在积极调查.

    2. 2026年8月31日 UTC 18:02monitoring

      已经执行一个固定,文件应该正常上传,我们正在监测.

    3. 2026年8月31日 UTC 18:18monitoring

      我们正在继续监测任何其他问题.

    4. 2026年8月31日 UTC 18:28resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    我们的销售力量整合正面临问题

    开始时间 2026年8月21日 UTC 16:12 · 6h 43m

    Issues轻微事件
    受影响的组件
    Salesforce
    1. 2026年8月21日 UTC 16:12investigating

      我们正面临我们销售力量一体化的问题。 在我们努力尽快解决这一问题的同时,我们建议将一体化重新联系起来,作为解决问题的步骤。 谢谢你的耐心.

    2. 2026年8月21日 UTC 22:55resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Investigating an issue affecting the "sign in with Dropbox" button

    开始时间 2026年6月18日 UTC 19:07 · 2h 11m

    Issues轻微事件
    受影响的组件
    Send signature requests
    1. 2026年6月18日 UTC 19:07investigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 2026年6月18日 UTC 20:06identified

      The issue has been identified and a fix is being implemented.

    3. 2026年6月18日 UTC 21:18resolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    开始时间 2026年5月8日 UTC 00:30 · 0m

    Pending
    1. 2026年5月8日 UTC 01:29resolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    开始时间 2026年4月21日 UTC 12:04 · 26m

    Pending
    1. 2026年4月21日 UTC 12:04investigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 2026年4月21日 UTC 12:12identified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 2026年4月21日 UTC 12:30resolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    开始时间 2026年4月21日 UTC 02:17 · 19m

    Pending
    1. 2026年4月21日 UTC 02:17investigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 2026年4月21日 UTC 02:36resolved

      This incident has been resolved.

    Uploading is not working as expected

    开始时间 2026年3月2日 UTC 18:16 · 2h 11m

    Pending
    受影响的组件
    Send signature requests
    1. 2026年3月2日 UTC 18:16investigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2026年3月2日 UTC 18:55monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年3月2日 UTC 20:27resolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    开始时间 2026年2月13日 UTC 08:29 · 1h 33m

    Pending
    1. 2026年2月13日 UTC 08:29identified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2026年2月13日 UTC 10:02resolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    开始时间 2026年1月14日 UTC 20:05 · 29m

    Issues轻微事件
    受影响的组件
    Finished document deliverySend signature requests
    1. 2026年1月14日 UTC 20:05investigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2026年1月14日 UTC 20:20monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年1月14日 UTC 20:34resolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    开始时间 2026年1月2日 UTC 20:13 · 3h 12m

    Outage重大事件
    受影响的组件
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2026年1月2日 UTC 20:13investigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2026年1月2日 UTC 21:50identified

      The issue has been identified and a fix is being implemented.

    3. 2026年1月2日 UTC 23:25resolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    开始时间 2025年10月1日 UTC 15:12 · 4h 15m

    Issues轻微事件
    受影响的组件
    Send signature requests
    1. 2025年10月1日 UTC 15:12investigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2025年10月1日 UTC 17:00monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年10月1日 UTC 19:27resolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    开始时间 2025年10月1日 UTC 13:55 · 1h 0m

    Issues轻微事件
    受影响的组件
    Send signature requests
    1. 2025年10月1日 UTC 13:55investigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2025年10月1日 UTC 14:55resolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    开始时间 2025年8月4日 UTC 11:43 · 4h 29m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 2025年8月4日 UTC 11:43investigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 2025年8月4日 UTC 13:36investigating

      We are continuing to investigate this issue.

    3. 2025年8月4日 UTC 14:53monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年8月4日 UTC 16:13resolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    开始时间 2025年8月4日 UTC 04:44 · 36m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 2025年8月4日 UTC 04:44investigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 2025年8月4日 UTC 05:20resolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    开始时间 2025年7月31日 UTC 17:42 · 2h 4m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 2025年7月31日 UTC 17:42identified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 2025年7月31日 UTC 19:07identified

      We are continuing to work on a fix for this issue.

    3. 2025年7月31日 UTC 19:13monitoring

      A fix has been implemented and we are monitoring this issue.

    4. 2025年7月31日 UTC 19:47resolved

      This incident has been resolved.

    Sign is not working as expected for some users

    开始时间 2025年7月15日 UTC 10:06 · 1h 38m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 2025年7月15日 UTC 10:06investigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2025年7月15日 UTC 11:44resolved

      This incident has been resolved.

    Sign is not working as expected.

    开始时间 2025年7月2日 UTC 18:47 · 1h 11m

    Outage严重事件
    受影响的组件
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2025年7月2日 UTC 18:47investigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2025年7月2日 UTC 19:58resolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    开始时间 2025年5月14日 UTC 18:35 · 44m

    Issues轻微事件
    1. 2025年5月14日 UTC 18:35investigating

      We are currently investigating this issue.

    2. 2025年5月14日 UTC 18:58monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年5月14日 UTC 19:18resolved

      This incident has been resolved.

    Sign may be unavailable for some users

    开始时间 2025年5月1日 UTC 21:54 · 4h 17m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 2025年5月1日 UTC 21:54investigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 2025年5月1日 UTC 22:38investigating

      We are continuing to investigate this issue.

    3. 2025年5月2日 UTC 01:29identified

      The issue has been identified and a fix is being implemented.

    4. 2025年5月2日 UTC 02:11resolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    开始时间 2025年1月9日 UTC 01:45 · 6m

    Issues轻微事件
    受影响的组件
    Document signing through Dropbox Sign and Fax
    1. 2025年1月9日 UTC 01:45investigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2025年1月9日 UTC 01:51resolved

      This incident has been resolved.