63 Ebanx incidents · 2025年11月 — official updates, affected components, duration and resolution details.
支付方法:PIX 国家:巴西 影响:我们查明了影响PIX交易的轻微下降的原因,这与我们在巴西的伙伴银行之一有关。 我们的小组正在与合作伙伴合作恢复全面服务,并将在获得更多信息后立即提供最新情况.
我们正在继续与我们的伙伴合作,解决影响PIX交易的恶化问题。 一旦获得更多信息,我们将立即提供最新情况.
我们正继续与我们的伙伴合作以解决这一问题。 我们谨澄清,这种退化仅限于巴西的一个特定银行,涉及其他银行的PIX交易不受影响。 一旦获得更多信息,我们将立即提供最新情况.
我们正在监测与受影响伙伴银行的PIX交易的回收情况,因为他们努力恢复他们一方的全部服务。 涉及其他银行的PIX交易不受影响。 一旦确认完全康复,我们将提供最新情况.
这一事件已经得到解决。 与受影响伙伴银行的PIX交易通常再次处理,而换算率已恢复到预期水平.
自动翻译自官方事件更新。
我们发现服务下降 影响付款。 付款的处理时间可能比平时长,而且可能暂时得不到付款。 我们的小组正同我们的外部伙伴积极合作,以尽快恢复全面服务.
我们正在同我们的外部伙伴合作,以解决这一问题。 我们发现,这起事件也影响了支付流动
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在经历影响PSE交易的衰退. 我们的团队与供应商保持联系,以解决这一问题。 用户可能遭遇延误或交易失败.
支付方法:银行转账 国家:哥伦比亚 影响:影响银行转账交易的问题已经解决,服务现在正常运行.
自动翻译自官方事件更新。
支付方法:银行转账 国家:哥伦比亚 影响:我们查明了影响银行转账处理的断断续续的问题,这些问题可能造成付款延误或失败。 我们的小组正同我们的伙伴积极合作来解决这个问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在经历影响PSE交易的衰退. 我们的团队与供应商保持联系,以解决这一问题。 用户可能遭遇延误或交易失败.
支付方法:银行转账 国家:哥伦比亚 影响:影响银行转账交易的问题已经解决,服务现在正常运行.
自动翻译自官方事件更新。
我们正在经历影响PIX交易的衰退。 我们的小组正在积极调查这一问题,这可能导致处理拖延或失败.
这个问题仍在继续。 我们继续密切监测局势,并将在获得更多信息后分享进一步的最新情况.
影响PIX交易的事件仍在调查中. 这个问题似乎属于PIX网络基础设施一级,目前正在这一一级处理。 此时,任何使用 PIX 密钥的 PIX 传输都会失败,包括QR 代码支付. 通过银行账户明细账(机构/账户)进行的转账仍能运作。 我们继续密切监测,并将在获得更多信息后分享进一步的最新情况.
PIX交易正在恢复,换算率正在上升。 我们正在密切监测以确认全面恢复情况,并将在事件解决后提供最后最新情况.
这一事件已经得到解决。 PIX交易通常进行处理,包括使用PIX密钥和QR码付款进行转账. 换算率已恢复到预期水平.
自动翻译自官方事件更新。
支付方法:PIX 国家:巴西 影响:我们看到影响PIX交易的退化。 我们的小组正在积极调查原因,这可能导致处理拖延或失败.
支付方法:PIX 国家:巴西 影响:影响PIX支付处理的问题已经解决,服务现在正常运行.
自动翻译自官方事件更新。
支付方法:PIX 国家:巴西 影响:我们观察到,由于两个合作伙伴(Itaú和PicPay)的失败,PIX换算率略有下降。 我们的团队正同这些伙伴积极合作,以解决这一问题并恢复全面服务.
这一问题已经确定,并已采取了补救措施。 我们正密切监视 以证实完全恢复
这一事件已经得到解决.
自动翻译自官方事件更新。
Payment method(s): USSD Country: Nigeria Impact: We are currently experiencing a degradation in payment processing for transactions in Nigeria. Payments may experience timeouts, resulting in failed or delayed transaction processing. Our team is actively investigating the issue and working to restore normal payment processing.
This incident has been resolved.
Payment method(s): PIX Automático Country: Brazil Impact: The cause of the degradation affecting PIX Automático transactions has been identified, and our teams are actively working with our partners to restore full service.
A fix has been applied, and services are returning to normal. We are monitoring for stability.
The fix resolved the issue and Pix Automático services are now stable.
我们发现了一个影响印度UPI自动付费的问题。 我们已把它升级到我们的当地银行伙伴,并将在我们收到更多信息时提供最新情况.
这一事件已经得到解决.
自动翻译自官方事件更新。
付款方法:不详 国家:阿根廷 影响:我们发现阿根廷的文件验证服务存在一个问题。 我们的小组正同合作伙伴积极合作,以恢复全部功能.
付款方法:不详 国家:阿根廷 影响:我们查明了影响阿根廷文件鉴定服务的问题的原因。 我们的小组正同合作伙伴积极合作,以恢复全部功能.
付款方法:不详 国家:阿根廷 影响:事件已经解决,服务正常运行.
自动翻译自官方事件更新。
支付方法:SPEI 国家:墨西哥 影响:由于供应商的预定维护,SPEI Payin和Payout服务暂时无法提供。 开始时间:2026-07-23:00 结束:2026-07-23 11:00
支付方法:SPEI 国家:墨西哥 影响:由于供应商的预定维护,SPEI Payin和Payout服务暂时无法提供。 开始时间: UTC2026-07-23 06:00 结束: 2026-07-23 11:00 UTC
支付方法:SPEI 国家:墨西哥 影响:维修工作已经接近,我们正在监测稳定情况。 SPEI交易正在确认中 .
自动翻译自官方事件更新。
Payment method(s): Cards Country: Chile Impact: Intermittent failures are affecting Cards transactions. The cause has been identified, and our teams are actively working with partners to restore normal operations.
Payment method(s): Cards (credit/debit) Country: Chile Impact: The issue affecting Cards transactions has been resolved, and services are now operating normally.
Payment method(s): PIX Country: Brazil Impact: PIX transactions are currently experiencing degradation, which may result in delays or failures. The cause has been identified, and our teams are actively working with our partners to restore full service.
Minimum impact observed in Cash-in operations, and Pix Automatico.
Following the fix applied together with our partners, we are observing recovery in PIX transactions, with the greatest impact seen on PIX cash-out. Based on current PIX cash-in transaction success rates, we have reduced the incident severity from critical to minor and continue monitoring until full stabilization.
This incident has been resolved.
Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: We have been notified by one of our partners of an unavailability affecting the SPEI payment method. Our partner is actively working to restore full functionality.
Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: We have been notified by one of our partners of an unavailability affecting the SPEI payment method. Our partner is actively working to restore full functionality.
Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: Incidente has been resolved
Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: Incident has been resolved
This incident has been resolved.
Payment method(s): E-Wallet Country: Colombia Impact: Our partner payment provider for E-Wallet transactions in Colombia is currently experiencing service degradation, resulting in intermittent failures in the payment flow. Our team is actively monitoring the situation and working closely with the provider to restore normal operations as soon as possible.
Payment method(s): E-Wallet Country: Colombia Impact: The issue affecting E-Wallet transactions has been resolved, and services are now operating normally.
Payment method(s): PIX Country: Brazil Impact: We are currently observing instability affecting PIX transactions in Brazil. A portion of payments may be failing or experiencing delays. Our team is investigating and will share further updates as more information becomes available.
We have identified the cause of the degradation affecting PIX transactions and, together with our partners, are applying a fix to restore full service. We will confirm once the issue is fully resolved.
This incident has been resolved. We are now monitoring the service for full stability.
Payment method(s): PagoEfectivo Country: Peru Impact: PagoEfectivo payment creation is temporarily unavailable. The cause has been identified, and our teams are actively working with partners to resolve the issue.
This incident has been resolved.
Payment method(s): PIX Country: Brazil Impact: We have identified an issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working to restore normal processing.
We continue to investigate the issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working on a fix and treating this as a high-priority incident. We will provide another update shortly.
A fix is currently being deployed. PIX transactions for Banco do Brasil accounts are expected to resume within the next 30 minutes. We will confirm once service is fully restored.
The fix has been successfully deployed and we are monitoring the situation. We are already seeing PIX transactions for Banco do Brasil accounts processing normally. We will confirm full resolution shortly.
This incident has been resolved. We will continue monitoring closely to ensure full stability. We apologize for any inconvenience caused during this situation.