Expedited Security 中断历史

1. 2026年9月17日 UTC 10:31investigating

   我们看到,通过快速WAF API 和管理Dashboard,在读取或更新WAF设置时,包括IP允许和块列表时,失败程度更高. 请求可能失败,或名单可能为空。 交通保护不受影响. 所有网站都保持在线,并继续得到保护和正常服务.

2. 2026年9月17日 UTC 12:08investigating

   我们的工程小组正在继续进行调查并努力恢复全部设置管理功能。 交通保护没有受到影响,所有网站都在网上正常使用.

3. 2026年9月17日 UTC 12:53investigating

   我们正在继续努力恢复环境管理。 交通保护没有受到影响,所有网站都在网上正常使用.

4. 2026年9月17日 UTC 13:44investigating

   恢复全部设置管理功能的工作仍在继续。 交通保护不受影响,所有网站都保持在线和正常服务.

5. 2026年9月17日 UTC 14:15investigating

   我们的团队仍在积极处理这一问题并恢复环境管理。 交通保护没有受到影响,所有网站都在网上正常使用.

6. 2026年9月17日 UTC 14:25resolved

   设置管理功能已完全恢复 。 阅读并更新WAF设置,包括IP允许和块列表,正通过API和管理Dashboard再次正常工作. 在这次事件期间,交通保护没有受到影响,所有网站都保持在线。 如果您在协调世界时9月16日,6:30 PM UTC和9月17日,2:30 PM UTC之间对IP列表进行了修改,请核实是否应用了IP列表,并重新提交任何没有应用的IP列表. 我们为不方便而道歉.

自动翻译自官方事件更新。

1. 2024年2月5日 UTC 22:38identified

   We've identified an issue with network interconnect services in our EU and Southeast US regions, preventing requests from being completed. Requests to sites outside of those regions are unaffected.

2. 2024年2月5日 UTC 22:50resolved

   We are continuing to monitor the affected networks for further issues, but all operations have been restored.

1. 2022年9月6日 UTC 13:42identified

   We detected an account desync issue that is preventing access to the WAF Management Dashboard for some Expedited WAF users. The cause of the issue has been determined, and engineers are working on resolving it.

2. 2022年9月6日 UTC 16:12resolved

   This incident has been resolved. We apologize for any disruption this may have caused. If you're continuing to see errors please contact [email protected]

1. 2022年8月24日 UTC 00:53investigating

   Heroku is experiencing issues with their upstream DNS provider. As the WAF and CDN target Heroku DNS domains as their origins, our Edge Network can't connect to Heroku. If connections into Heroku are unable to be made, a HTTP status code of 502 is returned along with a brief HTML error page describing the issue. As Heroku resolves their upstream DNS issues sites will immediately come back online with no further intervention needed. For the most recent updates, please follow Heroku's Status Page at: https://status.heroku.com/

2. 2022年8月24日 UTC 12:16investigating

   Heroku's issues with their upstream DNS provider have been resolved. Please continue to follow https://status.heroku.com for further updates from them.

3. 2022年8月24日 UTC 12:16resolved

   This incident has been resolved.

1. 2022年7月10日 UTC 01:22investigating

   A small number of accounts are experiencing timeout errors after SSO from their Heroku applications. We have traced the cause to an edge case in how accounts are provisioned and are actively working on a solution.

2. 2022年7月10日 UTC 01:22investigating

   We are continuing to investigate this issue.

3. 2022年7月11日 UTC 21:05investigating

   We have identified the source of the issue causing some accounts to error after logging in via SSO linking from their Heroku dashboards. Throughout this outage, the external WAF interface has continued to protect all sites.

4. 2022年7月11日 UTC 23:54resolved

   This incident has been resolved. To check if you can access your WAF dashboard correctly now, click on the Expedited WAF or Expedited CDN add-on in your Heroku Application's resources tab. If you have any further issues please report them to support@expeditedsecurity We apologize for the inconvenience that this has caused and are taking steps to modify the underlying procedures and checks that led to the dashboard control plane becoming out of sync with the larger Edge Network.

1. 2021年6月8日 UTC 21:28resolved

   Some clients began experiencing extended latency resulting in reaching origin servers as a result of an upstream bandwidth provider outage. Network services are monitoring the situation as traffic is moved to alternate providers.

1. 2021年2月9日 UTC 17:23monitoring

   Heroku is currently experiencing issues with their Platform API. This is preventing the creation of new WAF instances as we are dependent upon API responses to configure the WAF. WAFs in the process of being provisioned are also delayed as a result. Existing WAF clients are unaffected.

2. 2021年2月9日 UTC 20:37resolved

   Heroku has resolved their issues with the Platform API and all issues are resolved.

1. 2021年1月31日 UTC 15:29investigating

   We're currently investigating a delay in the provisioning of new WAF instances. This does not affect the normal throughput of traffic for existing WAF clients.

2. 2021年1月31日 UTC 15:32investigating

   We have identified the issue and provisioning times have returned to normal limits.

3. 2021年1月31日 UTC 15:33resolved

   This incident has been resolved.

1. 2021年1月18日 UTC 13:29resolved

   A Webfont icon library used in the dashboard was failing to load due to network issues. Upon replacement, with a locally cached version, the issues resolved and the dashboard is loading normally.

1. 2021年1月8日 UTC 20:32resolved

   We have received reports that a mobile ISP in Thailand has misconfigured their network routing. This has resulted in traffic timing out before it hits our Edge network. We have reported the issue but are unable to directly change their routing to fix the error.

2. 2021年1月8日 UTC 20:33postmortem

   After approximately 6 hours the network errors were resolved and connections stopped timing out.