影响资产和资产信息系统的绩效问题
Issues轻微事件
受影响的组件
FACTS SIS
- update
我们意识到影响反恐情报处的业绩问题。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
- resolved
影响FACTS SIS的问题已经解决,服务正常运行. 我们感谢你在我们努力恢复功能时的耐心和理解.
- resolved
影响的问题 安全情报系统已经解决了.
自动翻译自官方事件更新。
20 Facts incidents · 2026年2月 — official updates, affected components, duration and resolution details.
我们意识到影响反恐情报处的业绩问题。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
影响FACTS SIS的问题已经解决,服务正常运行. 我们感谢你在我们努力恢复功能时的耐心和理解.
影响的问题 安全情报系统已经解决了.
自动翻译自官方事件更新。
For MFA questions, setup, and troubleshooting guidance, please visit the HubHelp MFA Resource Center: Multi-Factor Authentication (MFA) Troubleshooting & FAQs - HubHelp
我们知道影响电话和聊天服务的业绩问题。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
影响的问题 电话服务,聊天支持服务已经解决.
自动翻译自官方事件更新。
我们知道服务中断影响到所有FACTS应用程序的电子邮件服务。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
我们的团队 继续处理影响到所有外地资产管制系统服务的服务中断问题。 这影响到所有应用程序的电子邮件服务,还可能造成信息系统信息系统的接收时间过长。 调查和追回工作 恢复服务仍然是我们的最高优先事项。 我们将提供 一旦获得更多信息,将再次更新.
我们的小组正在继续处理影响到所有FACTS服务的服务中断问题。 这影响到所有应用程序的电子邮件服务,还可能造成信息系统的性能下降。 调查和复原工作正在进行,恢复服务仍然是我们的最高优先事项。 一旦获得更多信息,我们将提供另一个最新情况.
我们的团队正积极努力解决影响到所有FACTS服务的服务中断问题,包括所有应用程序的电子邮件,以及信息系统的潜在性能下降。 恢复工作正在进行中,一旦获得更多信息,我们将分享另一个最新情况.
影响到所有FACTS应用程序的电子邮件服务并导致性能退化的问题已经得到解决。 通信继续出现性能退化,技术资源正在积极努力恢复全面服务。 我们感谢你的耐心.
我们经历了一个影响到所有FACTS应用程序的电子邮件服务的问题,这个问题已经得到解决。 我们正在继续密切监测,以确保服务保持稳定。 如有需要,将公布进一步的最新情况.
影响的问题 通信已经解决.
自动翻译自官方事件更新。
We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
Our team is continuing to address the performance issues impacting {{ IncidentUpdate.ComponentsByName}}. Investigation and recovery efforts are ongoing, and restoring service remains our highest priority. We will provide another update once more information becomes available.
Our teams have implemented a fix for the issue impacting some users, and service has been restored. We are continuing to monitor system performance and completing follow‑up actions as needed. Further updates will be provided if necessary.
The issue impacting Enrollment, Application, FACTS SIS, Medical, Grant & Aid, Checkout, Sponsor Billing and Payments has been resolved.
我们目前正在调查一个被一些用户报告的问题。 我们的小组正在积极努力,找出根源,并尽快执行一项决议.
我们知道 服务中断影响FACTS SIS. 我们 团队正在积极调查,并努力尽快恢复服务。 也许吧 我们为不便道歉 并感谢你的耐心 优先处理此事.
我们经历了一个影响索马里国家情报和安全局的问题,这个问题已经得到解决。 我们正在继续密切监测,以确保服务保持稳定。 如有需要,将公布进一步的最新情况.
影响FACTS SIS的问题已经解决,服务正常运行. 我们感谢你在我们努力恢复功能时的耐心和理解.
影响的问题 安全情报系统已经解决了.
自动翻译自官方事件更新。
关于MFA问题,设置和故障排除指导,请访问HubHelp MFA资源中心:多功能验证(MFA)故障排除与FAQs - HubHelp
信息通知完毕.
自动翻译自官方事件更新。
我们目前正在推出外交部的最新消息。 请检查date=中的日期值 (帮助) 请检查date=中的日期值 (帮助) HubHelp MFA资源中心的设置和故障排除指导.
影响的问题 安全情报系统已经解决了.
自动翻译自官方事件更新。
我们知道影响家庭门户的业绩问题。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
影响家庭门户的问题已经解决,服务正常运行。 我们感谢你在我们努力恢复功能时的耐心和理解.
影响的问题 家庭门户解决.
自动翻译自官方事件更新。
最近对信息系统的更新无意中引发了一些学校的电子邮件通知,表明家长人口信息已经改变。 没有修改实际人口数据。 因此,一些家长可能向学校提出与该通知有关的问题.
此信息信息已完整 .
自动翻译自官方事件更新。
我们知道影响账单、付款计划、赠款和援助的业绩问题。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
影响的问题 账单、付款计划、赠款和援助已经解决.
自动翻译自官方事件更新。
我们目前正在调查一个被一些用户报告的问题。 我们的小组正在积极努力,找出根源,并尽快执行一项决议.
我们知道服务中断影响到一些用户的家庭门户——FACTS SIS。 目前正投入资源查明并解决这一问题。 我们为不便而道歉,并感谢你的耐心.
影响的问题 家庭门户,FACTS SIS 已经解决.
自动翻译自官方事件更新。
我们目前正在调查一个被一些用户报告的问题。 我们的小组正在积极努力,找出根源,并尽快执行一项决议.
我们的团队 继续处理影响QQ的服务中断问题 (原始内容存档于2018-09-29) (英语). Sevident Update.communentsByName 调查和追回工作 恢复服务仍然是我们的最高优先事项。 我们将提供 一旦获得更多信息,将再次更新.
影响FACTS SIS、Grant & Aid、儿童保育管理的问题已经解决,服务正常运行。 我们感谢你在我们努力恢复功能时的耐心和理解.
这次事件已经结束.
自动翻译自官方事件更新。
我们知道影响父母警惕的表现问题。 我们的团队正在积极调查并努力恢复正常的表现. 我们对不便表示歉意并赞赏你耐心地优先处理此事.
我们经历了一个影响父母警惕的问题,这个问题已经得到解决。 我们正在继续密切监测,以确保服务保持稳定。 如有需要,将公布进一步的最新情况.
影响的问题 父母警报已经解决了.
自动翻译自官方事件更新。
We are aware of performance issues impacting Admissions. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.
Our team is continuing to address the performance issues impacting Admissions. A temporary workaround is available by accessing the system using an Incognito/private browser window. Investigation and recovery efforts are ongoing, and restoring service remains our highest priority. We will provide another update once more information becomes available.
The issue impacting Admissions has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.
The issue impacting Admissions has been resolved.
We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
The issue impacting Admissionshas been posted in a separate post.
We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
The issue impacting Classroom and Attendance have been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.
The issue impacting Attendance and Classroom has been resolved.
We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
We are aware of performance issues impacting Dashboard Builder. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.
Our team is continuing to address the service interruption impacting Dashboard Builder. Investigation and recovery efforts are ongoing, and restoring service remains our highest priority. We will provide another update once more information becomes available.
Our team is continuing to address the service interruption impacting Dashboard Builder. Our technical teams are actively working to restore access, and this remains our top priority. We will share additional updates as more information becomes available.
Our team is continuing to address the service interruption impacting Dashboard Builder. Technical resources are actively validating and executing recovery steps to restore service. We will continue to provide updates as progress is made.
Our team continues to work through recovery efforts related to the Dashboard Builder service interruption. Technical resources remain actively engaged and are making progress toward restoring service. Additional updates will be shared as work continues.
Our team remains actively engaged in resolving the Dashboard Builder service interruption. Work is ongoing to safely restore functionality, and this remains a top priority. We will continue to share updates as more information becomes available.
Production recovery efforts for the Dashboard Builder service interruption are now underway. Technical resources are restoring service incrementally with validation to ensure accuracy. Further updates will be shared as progress continues.
Production recovery for the Dashboard Builder service interruption is ongoing. Technical resources are restoring service in batches with validation to ensure accuracy. Further updates will be shared as progress continues.
Restoration efforts for the Dashboard Builder service interruption have been completed for all but one impacted school due to unique configuration requirements. Please expect the next update on Wednesday, 2/25 at 8:00.
Restoration has been completed for all impacted schools except one. Technical resources are actively working through the remaining school’s unique configuration requirements to restore service. Further updates will be shared as progress continues.
Technical resources continue focused recovery efforts. The next update will be provided at 12:00 PM.
Technical resources are actively working through the remaining recovery steps. The next update will be provided at 15:00.
Custom report access has been restored for impacted customers.Technical resources are actively working through the remaining recovery steps. The next update will be provided at 17:00.
Dashboard Builder functionality has been restored for the majority of impacted schools. Technical resources remain engaged in completing the remaining recovery work for the remaining schools. Additional updates will be provided as progress continues. The next update will be provided tomorrow, Thursday, 2/26, at 9:30.
Service has been restored. This incident is closed.
We are aware of performance issues impacting the Family App. We've received some reports of families receiving a 500 error when trying to access the Lunch or Financials features within the FACTS App. We are actively working to resolve this issue. In the meantime, families are still able to access these features through Family Portal in a browser. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.
Our teams remain actively engaged in resolving this issue. While work continues, families are still able to access features through the Family Portal using a browser. We appreciate your patience.
Work is still underway within the FACTS App. Families can continue accessing features through the Family Portal in a browser during this time.
Active investigation continues. As a reminder, families can access these features through the Family Portal in a browser while work to fix the FACTS App is ongoing. Thank you for your patience.
The issue impacting Family App has been resolved.
We are aware of performance issues impacting FACTS SIS. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.
The issue impacting FACTS SIS has been resolved.