Floify 中断历史

1. 2026年9月17日 UTC 14:43identified

   我们收到了关于应用中前景转换失败的报告,不久将为这一问题提出解决办法。 修复工作一旦启动,将发布更新信息.

2. 2026年9月17日 UTC 15:19monitoring

   一项固定措施已经实施,我们正在监测人工前景转换情况,以确保目前一切工作如所预期。 如果你遇到任何问题并需要进一步援助,请联系我们@floify.com。 谢谢.

3. 2026年9月17日 UTC 17:05resolved

   这件事已经解决了

自动翻译自官方事件更新。

1. 2026年9月10日 UTC 23:53investigating

   我们正在调查多个问题的报告 与eSign包。 在某些情况下,eSignature软件包链接无法访问,并导致空白页. 此外,一些“披露”软件包正在剥去一些签名坐标。 在调查期间,请将任何问题提交我们,请提供支援@floify.com,以便我们协助跟踪和解决你的问题.

2. 2026年9月11日 UTC 06:33monitoring

   一项固定措施已经实施,正在审查受影响的电子标志包.

3. 2026年9月11日 UTC 16:19monitoring

   我们看到为新软件包不断恢复功能。 对于任何经历过这个问题的现有软件包,我们的团队仍在努力寻找一条恢复所需的签名通道. 我们会在接下来的两小时内发布另一个更新。 如果您有任何悬而未决的问题, 请联系@floify.com, 我们的团队很乐意直接协助您并追踪解决情况.

4. 2026年9月11日 UTC 19:03monitoring

   对于任何经历过这个问题的现有软件包,我们的团队仍在努力寻找一条恢复所需的签名通道. 我们将公布最新情况,这将有助于解决许多未决案件。 如果您有任何悬而未决的问题, 请联系@floify.com, 我们的团队很乐意直接协助您并追踪解决情况.

5. 2026年9月11日 UTC 21:49resolved

   这个问题已经得到解决。 新的 eSign 软件包正在按预期提供。 如果你需要任何帮助, 请随意联系我们的团队.

自动翻译自官方事件更新。

1. 2026年8月20日 UTC 17:33investigating

   我们正在调查关于LOS-synced通知设置在某些情况下可能得不到遵守的报告,导致在电子邮件通知被禁用时发送里程碑式电子邮件。 我们的小组正在积极调查这一问题并努力确定范围和解决办法。 一旦获得更多信息,我们将提供最新资料.

2. 2026年8月20日 UTC 19:21identified

   我们已查明了这个问题并正在努力执行一项决议.

3. 2026年8月20日 UTC 22:41monitoring

   一项固定措施已经实施,我们正在监测通知的交付情况.

4. 2026年8月20日 UTC 23:24resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年8月13日 UTC 16:07identified

   We have identified an issue with Pre-Approval Letter (PAL) generation within Realtor and Partner accounts. We are actively working on implementing a fix.

2. 2026年8月13日 UTC 19:14resolved

   This issue has been resolved

1. 2026年7月21日 UTC 22:52investigating

   我们正在调查一个与房地产商和合伙人Access有关的问题。 拥有贷款的房地产经纪人和合伙人可能无法进入其账户.

2. 2026年7月22日 UTC 01:03resolved

   这个问题已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月13日 UTC 17:27investigating

   目前正在调查Encompass更新26.2号发布后关于软件包的披露交付的问题。 一旦获得更多信息,我们将立即提供最新情况.

2. 2026年7月13日 UTC 21:19identified

   这一问题已经确定,我们的小组正在努力尽快就此发布一项决议。 在安排部署固定设备时,将提供另一个最新情况.

3. 2026年7月14日 UTC 00:29monitoring

   已经执行了一项固定措施。 我们的小组目前正在解决这一问题的突出事例。 今后,披露应照常进行。 我们将继续监测稳定情况并明天提供最新情况.

4. 2026年7月14日 UTC 15:14resolved

   这个问题已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月13日 UTC 16:02monitoring

   Floify发送的短消息可能会被延迟. 我们的短信提供商Twilio目前用T-Mobile报告网络延迟,这可以影响我们系统发出的短信,包括多功能认证(MFA)功能。 在我们监测这个问题的同时,如果由于你的MFA方法被设定在T-Mobile上而有任何困难,你可以联系你的管理团队或我们的支援团队,以重新确定你的方法. 我们建议在短信之外添加电子邮件,同时使用功能初始设置时提供的备份代码。 我们将随时向我们提供最新情况.

2. 2026年7月13日 UTC 21:05resolved

   已经提供了一份决议,我们在Twilio的合作伙伴正在报告T-Mobile的预期交付情况。 如果需要帮助,请随意联系.

自动翻译自官方事件更新。

1. 2026年6月16日 UTC 20:39resolved

   已完成文件上传功能有问题,无法将已完成的文件正确保存到贷款中。 我们今天下午发布了一个解决问题的解决方案。 事件期间试图上传的任何文件可能需要被删除并重新上载,以确保正确存储. 如果您有任何问题, 请联系@ floify.com 支持 .

自动翻译自官方事件更新。

1. 2026年6月1日 UTC 19:03identified

   我们正积极努力解决前景应用中的延迟问题。 应用程序仍然可以访问,尽管在加载时可能会有延误。 用户一旦加载,就可以继续在应用程序内工作.

2. 2026年6月1日 UTC 20:41monitoring

   这一问题的解决方法已经落实,我们正在监测这一制度.

3. 2026年6月1日 UTC 21:43resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年4月14日 UTC 17:33investigating

   我们正在调查关于借款人和地产人账户难以更改或重设密码的报告.

2. 2026年4月14日 UTC 19:54resolved

   我们已经实施了一个固定方案,用户应当能够根据需要改变其密码.

自动翻译自官方事件更新。

1. 2026年3月9日 UTC 22:52investigating

   Our Byte system tasks are running slower than normal and we are investigating the root cause. Loan creation and other tasks are still processing, and should run without intervention. Our team is looking for resolution to these delays actively.

2. 2026年3月10日 UTC 17:32investigating

   We are seeing some improvement, but are still investigating the root and the persistence of delays. We will post another update later today as more information becomes available.

3. 2026年3月10日 UTC 17:34investigating

   We are continuing to investigate this issue.

4. 2026年3月11日 UTC 15:18resolved

   We have seen the system operating correctly after implementing a fix. This has been resolved.

1. 2026年3月2日 UTC 23:10investigating

   We are investigating an issue with delivery of Recent Borrower Upload Notifications not being sent correctly.

2. 2026年3月3日 UTC 00:32resolved

   We have implemented a fix, and email should begin sending again. We are seeing this working now, and we will monitor the fix to ensure stability with this feature.

1. 2026年2月25日 UTC 20:03investigating

   We are receiving reports that emails are having delay and delivery issue when coming out from our servers. We are reviewing for a cause and solution actively.

2. 2026年2月25日 UTC 20:36identified

   The issue has been identified as a delivery issue to Microsoft domains. This appears to be a broad spread issue with Microsoft's servers, although we are working with our mail delivery vendor to identify any options for recourse that we can take. While we await resolution from Microsoft, we recommend monitoring communications with users.

3. 2026年2月26日 UTC 00:00identified

   We are continuing to monitor this situation and will provide an update tomorrow or as one becomes available. If you need any support or information, please reach out to us at [email protected].

4. 2026年2月26日 UTC 18:05monitoring

   We are seeing delivery to Microsoft email addresses return to normal. We will continue to monitor.

5. 2026年2月27日 UTC 16:25resolved

   We have seen this remain stable after a fix appears to have been made by Microsoft yesterday.

1. 2026年1月22日 UTC 22:01monitoring

   We have received reports of outages across the Microsoft platform. While our system remains stable, systems connected through Microsoft may experience issue, including email delivery of notifications and MFA codes. If you have any issue accessing the system, reach out to us at [email protected]. We will provide an update as we find more information about the Microsoft outage.

2. 2026年1月22日 UTC 22:59monitoring

   We are continuing to monitor this. The impact has remained minimal to our system, but will continue monitoring until we see the all clear from Microsoft.

3. 2026年1月23日 UTC 15:58resolved

   Microsoft has reported that their systems have returned to normal function. Email delivery and other functionality should now work as expected. Please reach out if you need any support.

1. 2026年1月20日 UTC 18:07monitoring

   Encompass/ICE has reported system latency. This may have an impact on connected systems, including disclosures delivery and processes. We are monitoring the situation with them. If impacted, you can follow along on their status page as well: https://emstatuscenter.elliemae.com/ After the issue is resolved, our team can help restarting any failed tasks.

2. 2026年1月20日 UTC 19:38monitoring

   Encompass has reported a restoration of functionality. We will restart any failed tasks and monitor for full resolution.

3. 2026年1月20日 UTC 22:28resolved

   This issue has been resolved. Please reach out to [email protected] if you need any assistance.

1. 2026年1月9日 UTC 17:30investigating

   We are currently investigating an app outage preventing users from accessing our systems. We will update this page with more information as it becomes available.

2. 2026年1月9日 UTC 17:52monitoring

   We have identified the root of the issue and implemented a fix. The system should be accessible soon as it the implemented fix finalizes. We will post a final update once we have seen it fully cleared.

3. 2026年1月9日 UTC 18:02resolved

   We are seeing that this issue is fully resolved. If you are still experiencing issue, clearing your browser's cache and browsing data will resolve any issue. At that, after performing that step, please let us know if you have any further issues by reaching out to us at [email protected].

1. 2025年12月18日 UTC 20:57investigating

   We are reviewing reports of duplicate notifications being sent out for milestones checked off from the LOS. We will post an update as we identify the root of the issue.

2. 2025年12月18日 UTC 21:16identified

   We have identified the issue is restricted to milestone updates that are also sending out a text message update. We will be rolling out a hotfix shortly to resolve this issue.

3. 2025年12月18日 UTC 23:08resolved

   We have rolled out a fix for this issue and are seeing milestone communications send out as expected.

1. 2025年12月11日 UTC 16:45investigating

   We are currently investigating reports of issues connecting to Encompass with the integration between our system and theirs. Document uploads, file creation, and disclosures delivery may be impacted. As we have more information, we will provide an update here.

2. 2025年12月11日 UTC 17:28monitoring

   A fix has been implemented and we are seeing system tasks catch back up with the sync. We will continue to monitor the integration to ensure there are no outstanding issues.

3. 2025年12月11日 UTC 18:00resolved

   This incident is resolved. We have seen all tasks catch back up and functionality has been restored.

1. 2025年12月1日 UTC 17:53identified

   Our SMS provider, Twilio, has reported delays for SMS messaging, which may impact outbound messaging from our system, including Multi-Factor Authentication (MFA). We are working with our partners to monitor the resolution of the issue and will post updates. In the meantime, if you need help accessing your account, please follow the standard MFA process. We recommend setting your MFA method to have both email and SMS options to ensure access.

2. 2025年12月1日 UTC 21:59monitoring

   We are seeing improvement to delivery from most networks. There are still some reports of delay, but have received notice from Twilio of improvements to performance. If you are trying to receive the MFA text message, please give the network a few minutes if you have not received it.

3. 2025年12月2日 UTC 15:58resolved

   This issue has been resolved and we have seen service restored in full.

1. 2025年10月20日 UTC 14:40investigating

   We are currently experiencing intermittent service interruptions affecting some users, which are due to an ongoing AWS outage impacting multiple services. You can learn more about the outage here: https://health.aws.amazon.com/health/status Our Engineering and Operations teams are actively monitoring the situation and will continue to assess impact to Floify systems. We will provide updates here as we learn more from AWS and our internal assessments. Thank you for your patience.

2. 2025年10月20日 UTC 21:36monitoring

   Update - Our systems are now fully operational, and any prior service interruptions due to the AWS outage have been resolved on our end. AWS has confirmed they are in the final stages of restoring full global functionality, which is expected within the next two hours. We are actively monitoring our infrastructure and will continue to post updates if anything changes. Thank you for your patience and understanding.

3. 2025年10月20日 UTC 23:05resolved

   Amazon is reporting that the issue has now been resolved: https://health.aws.amazon.com/health/status The Floify app is working as expected.