无法提供服务
Outage严重事件
受影响的组件
Developer Platformapp.frame.io (LEGACY)next.frame.io (V4)
- investigating
我们目前正在调查这个问题。
- monitoring
系统已经稳定。 我们正在继续监测.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
58 Frameio incidents · 2023年11月 — official updates, affected components, duration and resolution details.
我们目前正在调查这个问题。
系统已经稳定。 我们正在继续监测.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正在调查这一问题.
This incident has been resolved.
自动翻译自官方事件更新。
我们目前正在调查这一问题.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
用户无法查看收藏,一些UI的付费在网站上被错误显示,
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
目前,我们的信息发送出现延误,正在进行调查.
我们已查明这一问题,并正在努力重新编码遇到问题的少数资产.
我们已查明这一问题,并正在努力重新编码遇到问题的少数资产.
我们还在努力重新运作工作.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查关于新文件上传到Frame.io上的v4账户处理缓慢的报告.
我们已经查明了这个问题,并隔离了它所建立的系统。 我们正在增加其他资源来帮助更快地解决积压问题.
所有积压的工作都已处理完毕,我们正在恢复正常运作。 我们将继续在恢复期间进行监测.
This incident has been resolved.
自动翻译自官方事件更新。
用户在Frame.io上传文件到他们的v4账户时报告处理缓慢.
我们已查明了问题的根源,并正在积极努力减轻影响.
一项措施已经执行,我们正在监测结果.
此事已决.
自动翻译自官方事件更新。
我们正在调查一个影响挂载驱动器用户的问题
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently investigating an issue affecting uploads.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
New uploads are processing as expected. We are continuing to monitor our systems.
This incident has been resolved, uploads are continuing to process as expected.
Users are currently experiencing issues accessing their v4 accounts on Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.
We are continuing to investigate this issue.
We have discovered the root cause, due to changes with one of our service providers. We have mitigated the issue, and our application service is restored. We are continuing to monitor.
Services continue to be operational, we're continuing to monitor.
This incident is now resolved. We’re sorry for the trouble this may have caused. For questions, please reach out to our support team at [email protected].
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing degraded performance
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are briefly were experiencing delays while using Frame.io. We are currently investigating the underlying cause. Our team mitigated the impact and restored the system to operational.
We are currently investigating the cause
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating the cause
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue
We are continuing to investigate this issue.
We are continuing to investigate this issue. We have observed a reduction in the frequency of occurrences.
We're no longer seeing occurrences. Monitoring continues while we investigate the root cause.
No further occurrences observed. We're closing the incident and will continue to monitor, investigate the root cause, and evaluate whether additional remediation is needed. For questions, please reach out to our support team through chat or email [email protected].
This incident has been resolved.
We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an outage with our search service
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users experienced errors and higher than normal latency while using Frame.io. Including loading pages, fetching projects/assets, and performing certain actions. Our team was able to mitigate the issue and restore service.
Some users are experiencing issues with logging into Frame.io via Adobe Auth. Our team is working to identify the root cause and implement a fix.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are actively monitoring.
The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].