Degraded Performance
Resolved
This incident has been resolved.
Mar 12, 2:34 PMResolved Mar 12, 3:07 PMNoneFrontify SelfService Application - DataCenter US
Status Provider
Home
/
Status
/
Service
Operational
Frontify Status
Brand management platform for connecting and simplifying all brand elements.
Source
auto
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 20m ago
7
Components
0
Active incidents
0
Maintenance
100%
90d uptime
Degraded Performance
Mar 12, 2:34 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
7
Components tracked
0 outage, 0 degraded
29
Incidents indexed
0 active right now
15
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Frontify Enterprise Application - DataCenter EU
Operational
1
Frontify Enterprise Application - DataCenter US
Operational
1
Frontify SelfService Application - DataCenter US
Operational
1
Frontify Website
Operational
1
Intercom Intercom Web Application
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Degraded Performance
Resolved
This incident has been resolved.
Jan 13, 4:38 PMResolved Jan 13, 4:52 PMMinorFrontify Enterprise Application - DataCenter EU
Asset processing and delivery broken for some assets
Resolved
After AWS reported that all issues had been resolved, we were able to migrate the delivery and processing of assets back to the US for US hosted customers this morning.
Oct 20, 3:37 PMResolved Oct 21, 8:13 AMMajorFrontify Enterprise Application - DataCenter US
Partial outage due to AWS issue - SelfService
Resolved
This incident has been resolved.
Oct 20, 2:18 PMResolved Oct 20, 6:22 PMNoneFrontify SelfService Application - DataCenter US
Partial outage due to AWS issue
Resolved
We recently experienced a partial outage caused by a global Amazon Web Services (AWS) issue. This led to temporary disruption of file processing and degraded performance across some other functionalities. AWS has since mitigated the issue, and all Frontify services are now fully operational. If you continue to experience any issues, please contact our support team at support@frontify.com.
Oct 20, 11:56 AMResolved Oct 20, 11:56 AMNoneFrontify SelfService Application - DataCenter USFrontify Enterprise Application - DataCenter US
Service Interruption
Resolved
We are continuously working on enhancing our platform. Those ongoing improvements are implemented in small, iterative steps, and rigorously tested. During a database migration, a deadlock situation occurred for yet unknown reasons. This affected all our EU customers and caused a downtime of approximately 10 minutes. At no time did this compromise the security of our platform. Upon detecting the issue, we immediately took corrective actions and fixed the issue promptly. Once the immediate cause was identified and the deadlock resolved, all services were operational again. We are currently conducting a root cause analysis to prevent future occurrences and to extract valuable insights about what happened. Thank you for your understanding as we continue to refine our processes and enhance the reliability of our product.
Apr 16, 11:15 AMResolved Apr 16, 11:15 AMMajor
Degraded performance
Resolved
We encountered higher load on our database cluster leading to slower response times.
Oct 10, 8:00 AMResolved Oct 10, 8:00 AMMinor
Newly uploaded assets aren't visible within the libraries.
Resolved
All remaining index jobs finished successfully. If you still experience issues with asset display, please contact Frontify support.
Nov 16, 5:07 PMResolved Nov 17, 4:32 PMMinorFrontify Enterprise Application - DataCenter US
Short outage caused by unscheduled database maintenance
Resolved
This incident has been resolved.
Nov 7, 2:20 PMResolved Nov 7, 5:43 PMNoneFrontify SelfService Application - DataCenter USFrontify Enterprise Application - DataCenter US
Short outage in US DataCenter affecting non-Enterprise users
Resolved
The affected service has been restarted and all systems are back to normal.
Dec 22, 1:57 PMResolved Dec 22, 3:01 PMNoneFrontify SelfService Application - DataCenter US
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Search functionality improvement
Completed
The scheduled maintenance has been completed.
Dec 21, 7:00 AMResolved Dec 21, 10:15 AMMaintenanceFrontify Enterprise Application - DataCenter USFrontify Enterprise Application - DataCenter EU
Search functionality improvement
Completed
All systems are operating as expected
Apr 6, 7:00 AMResolved Apr 6, 10:40 AMMaintenanceFrontify Enterprise Application - DataCenter EU
Search functionality improvement
Completed
Maintenance finished. All search and indexing functionalities are operational.
Dec 15, 7:00 AMResolved Dec 15, 1:02 PMMaintenanceFrontify Enterprise Application - DataCenter USFrontify Enterprise Application - DataCenter EU
Database Server Maintenance
Completed
We successfully completed the maintenance. All services are up and running again.
Mar 5, 8:00 AMResolved Mar 5, 8:13 AMMaintenanceFrontify Enterprise Application - DataCenter EU
Database Server Maintenance
Completed
Scheduled database maintenance has been completed successfully. Thank you for your patience!
Dec 25, 9:00 AMResolved Dec 25, 10:54 AMMaintenanceFrontify SelfService Application - DataCenter USFrontify Enterprise Application - DataCenter US
Database Upgrade
Completed
Maintenance completed successfully.
Jun 26, 8:00 AMResolved Jun 26, 8:51 AMMaintenanceFrontify Enterprise Application - DataCenter EU
Database server maintenance / scaling our database server
Completed
Database server maintenance finished successfully.
Dec 26, 8:00 AMResolved Dec 26, 8:17 AMMaintenanceFrontify SelfService Application - DataCenter US
Database server maintenance
Completed
Maintenance finished and all systems are up and running, again.
Nov 28, 8:00 AMResolved Nov 28, 9:45 AMMaintenanceFrontify SelfService Application - DataCenter USFrontify Enterprise Application - DataCenter US
Performing maintenance on the DataCenter CH
Completed
The scheduled maintenance has been completed.
Jun 27, 8:00 AMResolved Jun 27, 10:00 AMMaintenance
Database server maintenance
Completed
The scheduled maintenance has been completed.
Nov 8, 9:00 AMResolved Nov 8, 10:30 AMMaintenanceFrontify Enterprise Application - DataCenter EU
About the Frontify status page integration
Uptimus tracks the official Frontify status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.frontify.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Frontify components
Tracked components
Showing 1 to 7 of 7 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Frontify Website www.frontify.com | Operational | Component | Not recorded |
Frontify Enterprise Application - DataCenter US Application cluster for enterprise customers | Operational | Component | Not recorded |
Frontify Enterprise Application - DataCenter EU Application cluster for enterprise customers | Operational | Component | Not recorded |
Frontify SelfService Application - DataCenter US | Operational | Component | Not recorded |
Intercom Web Messenger | Operational | Component | Not recorded |
Intercom Intercom Web Application | Operational | Component | Not recorded |
Pusher API | Operational | Component | Not recorded |
Get notified when Frontify changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Frontify on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Frontify down right now?
Frontify is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Frontify?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Frontify?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.