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    Geekbot 中断历史

    16 Geekbot incidents · 2019年6月 — official updates, affected components, duration and resolution details.

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    PHP 安全更新( PHP2Shell): 所有 Geekbot 系统已补丁

    开始时间 2026年10月27日 UTC 14:07 · 0m

    Pending
    1. 2026年10月27日 UTC 14:07resolved

      2026年10月21日,PHP项目发布了两个关键弱点的修复方案,称为PHP2Shell(CVE-2026-109618和CVE-2026-109619). 我们的团队知道最新消息即将到来 并做好了准备 一旦修正公布, 我们把它应用到我们所有的系统。 所有Geekbot系统现在已完全修复。 我们没有找到任何证据, 你不需要做任何事情。 如果您有问题, 请联系安全中心@geekbot.com.

    自动翻译自官方事件更新。

    Slack outage

    开始时间 2025年2月26日 UTC 15:59 · 20h 36m

    Pending
    受影响的组件
    API
    1. 2025年2月26日 UTC 15:59investigating

      Slack has announced that workspaces are experiencing connectivity issues that have affected our service. Their team is on the case and hopefully they will have a quick turnaround. You can follow updates here: https://slack-status.com/2025-02/1b757d1d0f444c34

    2. 2025年2月26日 UTC 16:55identified

      The issue has been identified and a fix is being implemented.

    3. 2025年2月27日 UTC 12:35resolved

      Slack has communicated that they've resolved all issues and things should be working as expected. Thank you for your patience while Slack worked to resolve this issue.

    Scheduled maintenance

    开始时间 2023年3月11日 UTC 12:11 · 3h 40m

    Pending
    受影响的组件
    APIDashboardLanding
    1. 2023年3月11日 UTC 12:11investigating

      The Geekbot team will be working on service maintenance. In the next hour you may experience minor outages during the process. We will keep you posted on our progress. Thank you for your understanding.

    2. 2023年3月11日 UTC 12:11monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年3月11日 UTC 15:50resolved

      Good news! Service maintenance has been completed and things should be running as expected but feel free to contact us at [email protected] if you experience any lag moving forward.

    Lag and latency issues are affecting a small amount of users

    开始时间 2023年2月17日 UTC 17:31 · 2d 18h

    Issues轻微事件
    受影响的组件
    API
    1. 2023年2月17日 UTC 17:31investigating

      We've been experiencing latency and bot lag issues in the past few hour. Our engineers have found the culprit and are working to resolve this at the soonest. Please bear with us a bit longer. 🙏

    2. 2023年2月17日 UTC 17:52investigating

      Our engineers have pushed a fix and things are looking stable for now. We will keep monitoring the bot's behavior to ensure stability. Thank you for your patience and understanding!

    3. 2023年2月20日 UTC 11:39resolved

      We are seeing signs that the fix that was implemented has improved all latencies related to the bot's responsivity. Our engineers will keep monitoring our logs to ensure that this will not happen again. Thank you for your patience and understanding!

    Lag and latency issues are affecting our users

    开始时间 2022年10月17日 UTC 10:50 · 4h 54m

    Issues轻微事件
    受影响的组件
    API
    1. 2022年10月17日 UTC 10:50investigating

      We've been experiencing latency and bot lag issues. Our engineers are working hard to pinpoint the culprit and push a fix in place. Please bear with us a bit longer. 🙏

    2. 2022年10月17日 UTC 11:46monitoring

      Our engineers have pushed a fix and things are looking stable for now. We will keep monitoring the bot's behavior to ensure stability. Thank you for your patience and understanding!

    3. 2022年10月17日 UTC 15:44resolved

      We are seeing signs that the fix that was implemented has improved all latencies related to the bot's responsivity. Our engineers will keep monitoring our logs to ensure that this will not happen again. Thank you for your patience and understanding!

    Lag and latency issues are affecting a small amount of users

    开始时间 2022年6月7日 UTC 19:15 · 3h 11m

    Issues轻微事件
    受影响的组件
    API
    1. 2022年6月7日 UTC 19:15identified

      We've been experiencing latency and bot lag issues in the past hour. Our engineers have found the culprit and are working to resolve this at the soonest. Please bear with us a bit longer. 🙏

    2. 2022年6月7日 UTC 21:23monitoring

      Things should be back to normal and the bot should be responsive as expected once again. Our engineers will keep monitoring the bot's behavior to ensure this will not happen again. Thank you for your patience and understanding!

    3. 2022年6月7日 UTC 21:23monitoring

      We are continuing to monitor for any further issues.

    4. 2022年6月7日 UTC 22:27resolved

      We deployed a fix, resolving the issue for all affected customers. We apologize for any disruption this has caused and thank you for your continued patience.

    Lag and latency issues are affecting a small amount of users

    开始时间 2021年11月5日 UTC 20:23 · 3h 42m

    Issues轻微事件
    受影响的组件
    APIDashboard
    1. 2021年11月5日 UTC 20:23investigating

      We've been experiencing latency and bot lag issues in the past hour. Our engineers have found the culprit and are working to resolve this at the soonest. Please bear with us a bit longer. 🙏

    2. 2021年11月6日 UTC 00:06resolved

      Looks like we're out of the woods and things should be working as expected from now on. If you're still experiencing issues please let us know at [email protected]. Thank you for your patience and understanding!

    Issue with channels and bot invitation for a small group of users

    开始时间 2021年9月30日 UTC 16:44 · 2h 2m

    Issues轻微事件
    受影响的组件
    API
    1. 2021年9月30日 UTC 16:44investigating

      We’re currently investigating this connection issue and we’ll keep you posted as soon as we have more information. Thanks for your patience and we apologize for the disruption.

    2. 2021年9月30日 UTC 17:13identified

      Our engineers have identified the issue and are working hard to resolve it. We’ll keep you posted as soon as we have more information. Thanks for your patience and understanding.

    3. 2021年9月30日 UTC 17:59monitoring

      We deployed a fix for the connection issue, resolving the issue for all affected customers. We will keep monitoring our logs to ensure this does not happen again. Thank you for your patience and understanding!

    4. 2021年9月30日 UTC 18:46resolved

      On September 30, 2021, a small group of customers experienced issues where the bot was not visible in broadcast channels. We deployed a fix, resolving the issue for all affected customers. We apologize for any disruption this has caused and thank you for your continued patience.

    New release deployment gone bad for a few users

    开始时间 2020年10月22日 UTC 12:22 · 1h 15m

    Issues轻微事件
    受影响的组件
    API
    1. 2020年10月22日 UTC 12:22identified

      We are currently deploying a new release and a few teams may be affected by this deployment (bot not responsive, notifications not sent). It should be working as expected very soon - please bear with us as our engineers do their magic to bring the service back up and running.

    2. 2020年10月22日 UTC 12:22identified

      We are continuing to work on a fix for this issue.

    3. 2020年10月22日 UTC 13:37resolved

      Things should be back to normal and the bot should be responsive as expected once again. Our engineers will keep monitoring the bot's behavior to ensure this will not happen again. Thank you for your patience and understanding!

    Some customers may have trouble accessing the dashboard

    开始时间 2020年8月28日 UTC 10:31 · 6h 14m

    Pending
    受影响的组件
    Dashboard
    1. 2020年8月28日 UTC 10:31investigating

      Some customers may be experiencing issues while trying to access the dashboard. We are very sorry for the disruption. We are investigating, and we'll be back with an update as soon as we have more information. Thank you for bearing with us.

    2. 2020年8月28日 UTC 14:55identified

      Our engineer team seems to have identified the culprit and they're working to hard resolve this issue. We’ll be back with another update within the day. We appreciate your patience.

    3. 2020年8月28日 UTC 15:31monitoring

      Customers should no longer be having trouble accessing the dashboard and managing their standups. For the time being our engineers are monitoring our logs to ensure this does not happen again. Please reach out to us at [email protected] if you have any further hassles. We’re sorry for the disruption this has caused.

    4. 2020年8月28日 UTC 16:45resolved

      Great news! Geekbot's dashboard is fully operational again after we fixed the problem causing connection trouble. Thanks for bearing with us and sorry about the hassle.

    Private channels not recognized

    开始时间 2020年3月19日 UTC 15:26 · 6h 40m

    Issues轻微事件
    受影响的组件
    API
    1. 2020年3月19日 UTC 15:26investigating

      While setting up a new standup, private channels are not showing up in the standup configuration as expected. We're actively investigating, and we're sorry for the trouble.

    2. 2020年3月19日 UTC 15:28investigating

      We are continuing to investigate this issue.

    3. 2020年3月19日 UTC 18:49investigating

      Our investigation continues, we will be back with more information very shortly. Thank you for bearing with us

    4. 2020年3月19日 UTC 21:48identified

      We've identified the cause of the issue and made some changes to get things back to normal as soon as possible.

    5. 2020年3月19日 UTC 21:50monitoring

      We have pushed out a fix and we are monitoring the situation to make sure everything is running smoothly. We'll provide another update once we confirm that the issue is fully resolved.

    6. 2020年3月19日 UTC 22:05resolved

      We have fully resolved the issues with private channels not being identified in the standup configuration. Apologies again for the disruption to your day. Thank you for being patient with us.

    Performance issues reported

    开始时间 2019年12月9日 UTC 19:25 · 3d 18h

    Issues轻微事件
    受影响的组件
    API
    1. 2019年12月9日 UTC 19:25investigating

      We're looking into reports of performance and lag issues for some customers. We'll keep you in the loop as we continue to investigate this further.

    2. 2019年12月9日 UTC 19:26investigating

      We are continuing to investigate this issue.

    3. 2019年12月10日 UTC 09:10identified

      For those affected, we're happy to report that the issue has been identified and a fix has been implemented.

    4. 2019年12月10日 UTC 12:35monitoring

      A fix has been implemented and we are monitoring the results. Please bear with us a bit longer.

    5. 2019年12月11日 UTC 19:42monitoring

      A new fix is about to deploy, please bear with us a little longer.

    6. 2019年12月12日 UTC 13:25monitoring

      We are happy to say that we are seeing signs of improvement. For those affected, we apologize for keeping you away from your work during this time.

    7. 2019年12月13日 UTC 13:32resolved

      Thank you so much for your patience as we worked on this. Looks like we're finally out of the woods after numerous failed attempts to fix the issue. We tracked down that Slack was not sending requests to the correct events URL which affected the bot's responsiveness and caused performance issues. Once we settled this with Slack's support and ensured that requests are sent to the correct events URL we determined that this had resolved the issue for all customers.

    Bot temporarily not responding as expected.

    开始时间 2019年11月27日 UTC 08:58 · 2h 59m

    Outage严重事件
    受影响的组件
    API
    1. 2019年11月27日 UTC 08:58investigating

      Customers may be having trouble when trying to answer their standup questions asked by Geekbot. We are on the case, and will be back with more details as we find the culprit affecting the bot. Apologies for any disruption in the meantime.

    2. 2019年11月27日 UTC 11:26identified

      We believe we've identified the cause of Geekbot's lack of responsiveness and are working on getting a fix out as soon as possible. We’ll be back with another update soon.

    3. 2019年11月27日 UTC 11:38monitoring

      We’ve started to see improvements with Geekbot's responsiveness though we’re still monitoring closely. Thanks again for your patience here.

    4. 2019年11月27日 UTC 11:56resolved

      Good news, we've been given the all-clear! Everyone should be able to interact and respond with Geekbot once more. We're so sorry for disrupting your day. We really appreciate you sticking with us through that.

    Bot temporarily not responding as expected.

    开始时间 2019年10月30日 UTC 12:39 · 1h 29m

    Outage重大事件
    受影响的组件
    API
    1. 2019年10月30日 UTC 12:39investigating

      Customers may be seeing errors when trying to answer their standup questions asked by Geekbot. We are on the case, and will be back with more details as we find the culprit affecting the bot. Apologies for any disruption in the meantime.

    2. 2019年10月30日 UTC 13:42identified

      We’re still working towards a full resolution, but we're seeing improvements. Our support engineer team has predicted that we will be fully functional in the next couple of hours. We'll report back here once this is completely resolved.

    3. 2019年10月30日 UTC 14:09resolved

      We’ve rolled out a fix and have confirmed that everything is back to normal and working as expected. If you continue to experience issues, please send a note to [email protected]

    Slack outage

    开始时间 2019年7月29日 UTC 15:14 · 1h 18m

    Pending
    1. 2019年7月29日 UTC 15:14investigating

      Slack has announced that some workspaces might be experiencing issues with messages sending and loading. Their team is on the case and hopefully they will have a quick turnaround.

    2. 2019年7月29日 UTC 16:32resolved

      Slack update: We're pleased to report that we have the all clear, and all functionality is now restored. Thanks so much for bearing with us in the meantime.

    Problems with dashboard and Geekbot's landing page

    开始时间 2019年6月19日 UTC 13:58 · 18m

    Outage严重事件
    受影响的组件
    DashboardLanding
    1. 2019年6月19日 UTC 13:58investigating

      We're having trouble with the dashboard and landing page not loading. Apologies for the hassle - our team is investigating the problem.

    2. 2019年6月19日 UTC 14:06investigating

      We are continuing to investigate this issue.

    3. 2019年6月19日 UTC 14:09monitoring

      We're seeing some positive signs and people should be able to connect again. However, if you're still having issues, please let us know at [email protected]

    4. 2019年6月19日 UTC 14:15monitoring

      We are continuing to monitor for any further issues.

    5. 2019年6月19日 UTC 14:16resolved

      Things should now be back to normal and fully functional once again. We truly appreciate your patience through this and apologize for any disruption to your day.