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    Grammarly 中断历史

    55 Grammarly incidents · 2024年11月 — official updates, affected components, duration and resolution details.

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    与超人有关的问题 不装入或显示错误消息

    开始时间 2026年10月20日 UTC 18:03 · 2h 15m

    Outage重大事件
    受影响的组件
    Superhuman Go & Agents
    1. 2026年10月20日 UTC 18:03identified

      超级人 Go 可能无法装入对话或可能显示错误消息 。 我们的工程师正在调查这个问题,不久将提供最新情况.

    2. 2026年10月20日 UTC 20:18resolved

      此事已决. 超级人 吴后起而跑.

    自动翻译自官方事件更新。

    查特在GO没有工作. Superhuman.com

    开始时间 2026年9月22日 UTC 13:46 · 1h 4m

    Outage重大事件
    受影响的组件
    Superhuman Go & Agents
    1. 2026年9月22日 UTC 13:46identified

      一些用户在go.superhuman.com使用聊天时可能会看到这个错误:"Dorn,看起来我们无法加载这页". 我们正在努力解决 谢谢你的耐心!

    2. 2026年9月22日 UTC 14:44monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年9月22日 UTC 14:50resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Users May Experience Login Issues Across Some Grammarly and Superhuman Products

    开始时间 2026年8月14日 UTC 15:24 · 2h 34m

    Outage重大事件
    受影响的组件
    Grammarly for MacSnippets and Knowledge ShareGrammarly's Browser ExtensionGrammarly for WindowsLoginGrammarly Editor
    1. 2026年8月14日 UTC 15:24investigating

      We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 2026年8月14日 UTC 16:16investigating

      We are continuing to investigate this issue.

    3. 2026年8月14日 UTC 17:07monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年8月14日 UTC 17:10monitoring

      We are continuing to monitor for any further issues.

    5. 2026年8月14日 UTC 17:57resolved

      This incident has been resolved.

    去可能工作缓慢或间歇

    开始时间 2026年7月29日 UTC 17:47 · 7h 22m

    Outage重大事件
    受影响的组件
    Generative AI assistanceSuperhuman Go & AgentsSuperhuman Go browser extension
    1. 2026年7月29日 UTC 17:47identified

      我们目前正在研究解决一个问题 造成Go的缓慢表现 用户在App.grammarly.com或使用Go & 代理时,在加载,编辑或保存文档时可能遇到延误. 我们的团队正在积极研究这个问题,并努力尽快恢复正常表现. 我们一有更多信息就会发布最新消息. 谢谢你的耐心.

    2. 2026年7月29日 UTC 18:04monitoring

      已经实施了一个固定,我们正在监测结果.

    3. 2026年7月30日 UTC 01:09resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    通过超人.com登录成文法可能暂时无法使用

    开始时间 2026年7月16日 UTC 08:59 · 4h 14m

    Issues轻微事件
    受影响的组件
    Login
    1. 2026年7月16日 UTC 08:59identified

      我们发现一个影响通过超人网站获取语法服务的问题。 这可能与亚马逊云龙临时停放有关. 对于任何不便,我们表示歉意,并将随时提供最新情况.

    2. 2026年7月16日 UTC 09:10monitoring

      在CloudFront停用期间,我们进行了临时修改来缓解这个问题. 现应恢复通过超人. 我们正在监测结果.

    3. 2026年7月16日 UTC 13:12resolved

      亚马逊解决了CloudFront服务中断的问题 我们的服务恢复正常了.

    自动翻译自官方事件更新。

    Some Grammarly and Superhuman users may be unable to log in

    开始时间 2026年5月15日 UTC 16:33 · 13m

    Outage严重事件
    受影响的组件
    Login
    1. 2026年5月15日 UTC 16:33investigating

      We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 2026年5月15日 UTC 16:43monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月15日 UTC 16:45resolved

      This incident has been resolved.

    PDF reports may not be available in the Grammarly Editor

    开始时间 2026年5月7日 UTC 07:30 · 59m

    Issues轻微事件
    受影响的组件
    Grammarly Editor
    1. 2026年5月7日 UTC 07:30investigating

      We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.

    2. 2026年5月7日 UTC 08:12identified

      The issue has been identified and a fix is being implemented.

    3. 2026年5月7日 UTC 08:29resolved

      This incident has been resolved.

    Generative AI features may not work as expected in Grammarly for Windows

    开始时间 2026年4月28日 UTC 14:15 · 1h 23m

    Issues轻微事件
    受影响的组件
    Grammarly for Windows
    1. 2026年4月28日 UTC 14:15investigating

      We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.

    2. 2026年4月28日 UTC 15:38resolved

      This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!

    Document Creation, Upload, and Opening Failing in Grammarly Editor

    开始时间 2026年4月10日 UTC 18:42 · 3h 55m

    Issues轻微事件
    受影响的组件
    Grammarly Editor
    1. 2026年4月10日 UTC 18:42investigating

      We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

    2. 2026年4月10日 UTC 19:47identified

      The issue has been identified and a fix is being implemented.

    3. 2026年4月10日 UTC 21:10monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年4月10日 UTC 22:36resolved

      This incident has been resolved.

    The Grammarly Editor is not working as expected

    开始时间 2026年3月27日 UTC 18:14 · 17m

    Outage严重事件
    受影响的组件
    Grammarly Editor
    1. 2026年3月27日 UTC 18:14investigating

      We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

    2. 2026年3月27日 UTC 18:26monitoring

      A fix has been implemented, and we're monitoring the results.

    3. 2026年3月27日 UTC 18:31resolved

      This issue has been resolved.

    Increased latency across Grammarly product offerings

    开始时间 2026年3月9日 UTC 16:52 · 3h 14m

    Outage严重事件
    受影响的组件
    Grammarly for MacGrammarly for Microsoft Word on MacGenerative AI assistanceGrammarly's Browser ExtensionWriting SuggestionsGrammarly for iPhoneGrammarly for WindowsPlagiarism DetectionLoginGrammarly for AndroidGrammarly for iPadGrammarly for Microsoft OfficeGrammarly Editor
    1. 2026年3月9日 UTC 16:52investigating

      We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!

    2. 2026年3月9日 UTC 17:21investigating

      We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.

    3. 2026年3月9日 UTC 18:53investigating

      We're still looking into this issue. We'll provide an update as soon as we can.

    4. 2026年3月9日 UTC 19:15monitoring

      We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.

    5. 2026年3月9日 UTC 20:07resolved

      This issue has been resolved.

    The AI-powered Docs is not working as expected

    开始时间 2026年2月6日 UTC 20:09 · 43m

    Outage严重事件
    受影响的组件
    Grammarly Editor
    1. 2026年2月6日 UTC 20:09investigating

      We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

    2. 2026年2月6日 UTC 20:36monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月6日 UTC 20:36monitoring

      We are continuing to monitor for any further issues.

    4. 2026年2月6日 UTC 20:52resolved

      This incident has been resolved.

    Some agents may be unavailable or work intermittently

    开始时间 2026年2月6日 UTC 15:02 · 46m

    Outage重大事件
    受影响的组件
    Superhuman Go & Agents
    1. 2026年2月6日 UTC 15:02identified

      We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

    2. 2026年2月6日 UTC 15:49resolved

      This issue has been resolved, and the functionality should be restored.

    Scheduled Maintenance: Subscription Management

    开始时间 2026年2月5日 UTC 01:46 · 5h 52m

    Issues轻微事件
    受影响的组件
    Account Management
    1. 2026年2月5日 UTC 01:46identified

      We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

    2. 2026年2月5日 UTC 02:11identified

      We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

    3. 2026年2月5日 UTC 07:38resolved

      The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

    Some Grammarly users may be unable to log in using Facebook

    开始时间 2026年2月3日 UTC 02:51 · 2d 15h

    Issues轻微事件
    受影响的组件
    Login
    1. 2026年2月3日 UTC 02:51investigating

      Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

    2. 2026年2月4日 UTC 14:51identified

      We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

    3. 2026年2月5日 UTC 18:38resolved

      This incident has been resolved.

    Some Grammarly users may be unable to log in

    开始时间 2026年1月30日 UTC 20:12 · 2h 13m

    Outage重大事件
    受影响的组件
    Login
    1. 2026年1月30日 UTC 20:12investigating

      We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 2026年1月30日 UTC 21:55monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年1月30日 UTC 22:25resolved

      This incident has been resolved.

    We're experiencing a service interruption

    开始时间 2026年1月22日 UTC 21:50 · 1d 3h

    Outage重大事件
    受影响的组件
    Grammarly for MacGrammarly for Microsoft Word on MacSnippets and Knowledge ShareGenerative AI assistanceGrammarly's Browser ExtensionWriting SuggestionsGrammarly for iPhoneGrammarly for WindowsPlagiarism DetectionAccount ManagementLoginGrammarly for AndroidAI detectionGrammarly for iPadGrammarly for Microsoft OfficeGrammarly Editor
    1. 2026年1月22日 UTC 21:50identified

      Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

    2. 2026年1月22日 UTC 23:03monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年1月23日 UTC 11:49monitoring

      You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

    4. 2026年1月23日 UTC 21:46monitoring

      Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

    5. 2026年1月24日 UTC 01:10resolved

      This incident has been resolved.

    Supehuman Go and AI Chat experience temporary service interruption

    开始时间 2026年1月21日 UTC 00:40 · 1h 8m

    Outage重大事件
    受影响的组件
    Generative AI assistanceGrammarly's Browser ExtensionGrammarly Editor
    1. 2026年1月21日 UTC 00:40investigating

      We are currently investigating this issue.

    2. 2026年1月21日 UTC 01:48resolved

      This incident has been resolved.

    Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

    开始时间 2026年1月20日 UTC 21:57 · 11m

    Outage严重事件
    受影响的组件
    Grammarly Editor
    1. 2026年1月20日 UTC 21:57identified

      The issue has been identified and a fix is being implemented.

    2. 2026年1月20日 UTC 22:08resolved

      This incident has been resolved.

    Issues logging in at https://superhuman.com and https://app.grammarly.com

    开始时间 2025年11月6日 UTC 22:29 · 4h 18m

    Outage重大事件
    受影响的组件
    Login
    1. 2025年11月6日 UTC 22:29investigating

      Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

    2. 2025年11月7日 UTC 01:44monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年11月7日 UTC 02:00monitoring

      We are continuing to monitor for any further issues.

    4. 2025年11月7日 UTC 02:47resolved

      This incident has been resolved.