Great Minds Affirm 中断历史

1. 2026年10月16日 UTC 13:32investigating

   Great Minds目前正在调查一个阻止PowerPoint演示文稿在数字平台内加载的问题. 这个问题似乎与用于展示演示的第三方服务有关。 我们的小组正在积极调查和努力争取解决。 一旦获得更多信息,将提供最新情况.

2. 2026年10月16日 UTC 14:32identified

   Great Minds已经确定了在数字平台内恢复PowerPoint演示功能的替代解决方案. 我们的小组目前正在实施并测试这一解决办法,以确保如所预期的那样增加发言量。 随着进展的继续,我们将提供更多的最新情况.

3. 2026年10月16日 UTC 15:13monitoring

   在数字平台内影响PowerPoint演示的第三方服务已经恢复,演示正在按预期加载。 Great Minds将继续监视该平台,以确保功能保持稳定. 如果需要,我们将提供更多的最新情况.

4. 2026年10月16日 UTC 16:04resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年10月7日 UTC 12:50investigating

   我们正在调查一个可能阻止一些用户登录到Great Minds的问题。 一旦获得更多信息,我们将立即提供最新情况.

2. 2026年10月7日 UTC 13:07monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年10月7日 UTC 14:22resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年10月2日 UTC 16:42investigating

   Great Minds目前正在调查一个可能影响用户会话并导致整个数字平台超时的问题. 我们将继续调查,我们会提供最新消息.

2. 2026年10月2日 UTC 18:42identified

   我们继续调查超时以及一个可能导致学生出乎意料地退出评估的问题。 我们的团队正同第三方评估引擎提供者Learnosity积极合作来解决这些问题。 我们将在获得补充资料后提供补充资料.

3. 2026年10月2日 UTC 20:06monitoring

   虽然团队继续与Learnosity积极合作来解决这些问题,但错误已经清除,平台已经稳定. 监测工作正在进行.

4. 2026年10月3日 UTC 00:13resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月21日 UTC 15:12investigating

   我们正在调查微软的PowerPoint网络浏览器未能在数字平台上加载幻灯片预览的问题。 这个问题可能影响试图查看包括PowerPoint演示文稿内容的用户。 作为工作变通,用户仍然可以从数字平台下载PowerPoint文件并直接从设备上打开. 我们的小组正在积极调查这一问题并努力恢复正常的功能。 一旦获得更多信息,我们将提供更多最新情况.

2. 2026年9月23日 UTC 17:17identified

   我们已经确定了一个问题,即微软的PowerPoint网络取景器未能在数字平台上加载幻灯片预览. 这个问题可能影响试图查看包括PowerPoint演示文稿内容的用户。 作为工作变通,用户仍然可以从数字平台下载PowerPoint文件并直接从设备上打开. 我们向微软提交了一张支持票,附有解决这一问题所需的资料。 一旦获得更多信息,我们将提供更多最新情况.

3. 2026年9月25日 UTC 19:35resolved

   PowerPoint 预览应该正在装入 。 如果您不仍然看到预览加载, 请与您的IT组合作, 将视图. officeapps. live.com 添加到批准域列表中 。 请参看我们在技术规格帮助网页中更新的防火墙安全清单-https://digitalssupport.greatminds.org/article/technology-professionations#firewall-safilist

自动翻译自官方事件更新。

1. 2026年9月11日 UTC 17:01investigating

   该小组目前正在调查一个影响用户试图查阅评估报告的问题。 目前正在对此进行高度优先调查,随着工作的进展,将不断进行更新.

2. 2026年9月11日 UTC 17:14monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年9月11日 UTC 17:33resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年8月18日 UTC 17:09investigating

   该小组目前正在调查一个影响教师和管理人员在试图查阅评估报告时使用的问题。 目前正在对此进行高度优先调查,随着工作的进展,将不断进行更新.

2. 2026年8月18日 UTC 17:21monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年8月18日 UTC 17:43resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年6月10日 UTC 12:19investigating

   We are currently investigating an issue affecting the digital platform that is preventing assessments from loading. Users may encounter a blank page when attempting to access the assessments area. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will provide updates as more information becomes available.

2. 2026年6月10日 UTC 13:01identified

   The issue has been identified and a fix is being implemented.

3. 2026年6月10日 UTC 13:24monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月10日 UTC 13:41resolved

   This incident has been resolved.

1. 2026年1月27日 UTC 13:07investigating

   The team is currently investigating an issue impacting users trying to access the Great Minds Digital Platform. This is being investigated with high priority and updates will follow as work progresses.

2. 2026年1月27日 UTC 13:56monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年1月27日 UTC 14:57resolved

   This incident has been resolved.

1. 2026年1月20日 UTC 15:32resolved

   From 9:55am - 10:15am Eastern, users may have experienced errors or slowness accessing the Great Minds digital platform. An investigation was completed and the issue has been resolved.

1. 2025年10月20日 UTC 14:48monitoring

   We are monitoring the AWS Outage and the impact on Great Minds Digital Platform. Right now, notable impact is: - Content/Assessment interactives are not working - Single Sign On from partners intermittently fails - Slowness/Latency throughout the platform If further impact is discovered we will update the status page for awareness, otherwise the larger event can be monitored here: https://health.aws.amazon.com/health/status.

2. 2025年10月20日 UTC 18:13monitoring

   We are continuing to closely monitor the situation with our cloud provider (AWS) and their ongoing outage impacting Internet services across the web. We still are seeing slowness and occasional login failures on Great Minds' digital platform and expect that to continue until AWS resolves the underlying issues.

3. 2025年10月21日 UTC 03:39identified

   AWS has resolved the main underlying issue. However, there still remains an AWS issue affecting our services. We are working with Amazon Web Services support engineers to identify and resolve the issue. In the meantime users will not be able to login or use the platform.

4. 2025年10月21日 UTC 10:31resolved

   Working with AWS support we have resolved the issue as of 1am Eastern today. All major functionality is restored.

1. 2025年10月15日 UTC 16:02investigating

   The Great Minds team is investigating an issue that is impacting the authentication into or navigating of the digital platform. More information will be posted as the investigation progresses.

2. 2025年10月15日 UTC 16:25identified

   Intermittent errors continue to occur after the first fix attempt. The team continues to investigate a permanent fix.

3. 2025年10月15日 UTC 16:44monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年10月15日 UTC 17:11resolved

   This incident has been resolved.

1. 2025年10月14日 UTC 15:26resolved

   Resolved - Between 1:15 PM and 3:15 PM Eastern on October 13, some users experienced issues in Eureka Math Navigator where images did not display correctly and PDFs were temporarily inaccessible. Our team identified and implemented a permanent fix. All services are now fully operational.

1. 2025年8月27日 UTC 16:01resolved

   There was an incident on the Digital Platform that impacted user access and active sessions. Services were quickly restored and monitoring continues to make sure it does not happen again.

1. 2025年8月20日 UTC 22:40investigating

   The Great Minds team is currently investigating an outage within Eureka Math Navigator. When attempting to open a lesson page, the page times out and fails to load. Updates will be made as investigation continues.

2. 2025年8月20日 UTC 22:42monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年8月20日 UTC 22:42monitoring

   We are continuing to monitor for any further issues.

4. 2025年8月20日 UTC 22:48resolved

   This incident has been resolved.

1. 2025年8月15日 UTC 15:57investigating

   The Great Minds team is currently investigating an outage within Eureka Math Navigator. When attempting to open a lesson page, the page times out and fails to load. Updates will be made as investigation continues.

2. 2025年8月15日 UTC 19:02resolved

   This incident has been resolved.

1. 2025年8月8日 UTC 18:43investigating

   The Great Minds team is currently investigating an outage within Eureka Math Navigator. When attempting to open a lesson page, the page times out and fails to load. Updates will be made as investigation continues.

2. 2025年8月8日 UTC 19:11monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年8月8日 UTC 19:32resolved

   This incident has been resolved.

1. 2025年7月6日 UTC 20:50monitoring

   We are continuing to work on planned site maintenance. You may continue to have intermittent downtime until we complete the work.

2. 2025年7月6日 UTC 23:00resolved

   This incident has been resolved.

1. 2025年7月6日 UTC 17:03investigating

   Scheduled maintenance is complete. All systems have been restored and are now operational. We are currently monitoring to ensure everything is functioning as expected.

2. 2025年7月6日 UTC 17:03monitoring

   Scheduled maintenance is complete. All systems have been restored and are now operational. We are currently monitoring to ensure everything is functioning as expected.

3. 2025年7月6日 UTC 18:15resolved

   Maintenance work has completed and the work window is being closed.

1. 2025年6月17日 UTC 19:22resolved

   Just before 3:00pm Eastern Great Minds Digital Platform had a login incident that impacted anyone trying to authenticate to the Digital Platform. The root cause was found and fixed quickly. Anyone that was already on the platform before this incident started would not have been impacted.

1. 2025年5月30日 UTC 19:17investigating

   Great Minds Digital Platform login is giving an error which the team has already found the root cause for. A fix is being worked on and will be applied ASAP.

2. 2025年5月30日 UTC 19:25monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年5月30日 UTC 19:38resolved

   This incident has been resolved.