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    Gusto 中断历史

    52 Gusto incidents · 2023年2月 — official updates, affected components, duration and resolution details.

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    Gusto is down

    开始时间 2026年6月25日 UTC 22:06 · 21m

    Outage重大事件
    受影响的组件
    Gusto MobilePayroll, Benefits, HRGusto.com website
    1. 2026年6月25日 UTC 22:06investigating

      We’re investigating now. We’ll keep this page updated as we fix the problem.

    2. 2026年6月25日 UTC 22:27resolved

      This incident has been resolved.

    Some Customers may be unable to run payroll at this time

    开始时间 2026年6月23日 UTC 18:20 · 56m

    Outage严重事件
    受影响的组件
    Payroll, Benefits, HR
    1. 2026年6月23日 UTC 18:20investigating

      Some customers may be unable to run payroll at this time.

    2. 2026年6月23日 UTC 19:16resolved

      This incident has been resolved.

    All administrators are unable to run payroll

    开始时间 2026年3月25日 UTC 23:45 · 2h 6m

    Outage严重事件
    受影响的组件
    Gusto MobilePayroll, Benefits, HRAPI
    1. 2026年3月25日 UTC 23:45investigating

      Some administrators are unable to run payroll

    2. 2026年3月26日 UTC 01:50investigating

      We are continuing to investigate this issue.

    3. 2026年3月26日 UTC 01:51resolved

      This incident has been resolved.

    We are aware that customers may be experiencing issues when accessing Gusto.

    开始时间 2025年12月16日 UTC 18:16 · 2h 40m

    Outage严重事件
    受影响的组件
    Gusto MobilePayroll, Benefits, HRGusto.com websiteAPI
    1. 2025年12月16日 UTC 18:16investigating

      We are currently investigating this issue.

    2. 2025年12月16日 UTC 18:22investigating

      We are continuing to investigate this issue.

    3. 2025年12月16日 UTC 20:38monitoring

      A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

    4. 2025年12月16日 UTC 20:57resolved

      This incident has been resolved.

    Chat channel unavailable

    开始时间 2025年11月7日 UTC 14:35 · 1h 12m

    Outage严重事件
    受影响的组件
    Chat System
    1. 2025年11月7日 UTC 14:35investigating

      We are currently investigating an outage with our chat channel, please consider phone or email for support.

    2. 2025年11月7日 UTC 15:46investigating

      We are continuing to investigate this issue.

    3. 2025年11月7日 UTC 15:46resolved

      We are continuing to investigate this issue.

    Investigating issues with Payroll Processing for some users

    开始时间 2025年10月24日 UTC 19:39 · 15m

    Outage重大事件
    受影响的组件
    Payroll, Benefits, HR
    1. 2025年10月24日 UTC 19:39investigating

      We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

    2. 2025年10月24日 UTC 19:54resolved

      On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

    We are aware that some customers may be experiencing issues accessing Gusto.com.

    开始时间 2025年6月26日 UTC 18:45 · 1h 47m

    Outage严重事件
    受影响的组件
    Gusto.com websiteAPI
    1. 2025年6月26日 UTC 18:45investigating

      We are currently investigating this issue.

    2. 2025年6月26日 UTC 19:00investigating

      We are continuing to investigate this issue.

    3. 2025年6月26日 UTC 19:28monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年6月26日 UTC 20:32resolved

      This incident has been resolved.

    Gusto settings page performance degradation

    开始时间 2025年2月17日 UTC 19:24 · 50m

    Issues轻微事件
    受影响的组件
    Payroll, Benefits, HR
    1. 2025年2月17日 UTC 19:24identified

      Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

    2. 2025年2月17日 UTC 20:13resolved

      This incident has been resolved.

    Customers are experiencing slowness and errors when accessing Gusto

    开始时间 2024年11月22日 UTC 19:09 · 1h 48m

    Outage严重事件
    受影响的组件
    Gusto.com websiteAPI
    1. 2024年11月22日 UTC 19:09investigating

      We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

    2. 2024年11月22日 UTC 19:16investigating

      We are continuing to investigate this issue.

    3. 2024年11月22日 UTC 19:29identified

      The issue has been identified and a fix is being implemented.

    4. 2024年11月22日 UTC 20:57resolved

      Customers should no longer be experiencing slowness and errors in Gusto.

    Customers are experiencing slowness and errors

    开始时间 2024年11月20日 UTC 17:09 · 13m

    Issues轻微事件
    受影响的组件
    Payroll, Benefits, HRAPI
    1. 2024年11月20日 UTC 17:09investigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 2024年11月20日 UTC 17:22resolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Customers are experiencing slowness and errors

    开始时间 2024年11月19日 UTC 20:08 · 25m

    Issues轻微事件
    受影响的组件
    Payroll, Benefits, HRAPI
    1. 2024年11月19日 UTC 20:08investigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 2024年11月19日 UTC 20:33resolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Some customers are experiencing slowness and errors in their Gusto dashboard

    开始时间 2024年10月31日 UTC 17:09 · 1h 11m

    Outage重大事件
    受影响的组件
    Payroll, Benefits, HRGusto.com website
    1. 2024年10月31日 UTC 17:09investigating

      We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

    2. 2024年10月31日 UTC 17:17monitoring

      Customers should no longer be experiencing slowness and errors due to this issue.

    3. 2024年10月31日 UTC 18:20resolved

      This incident has been resolved.

    All customers are unable to use our chat option for support.

    开始时间 2024年10月17日 UTC 14:35 · 1h 33m

    Outage严重事件
    受影响的组件
    Chat System
    1. 2024年10月17日 UTC 14:35investigating

      We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.

    2. 2024年10月17日 UTC 15:57identified

      The issue has been identified and a fix is being implemented.

    3. 2024年10月17日 UTC 16:01monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年10月17日 UTC 16:08resolved

      This incident has been resolved.

    Some customers may experience longer wait times when calling Gusto

    开始时间 2024年9月19日 UTC 14:16 · 1h 2m

    Issues轻微事件
    受影响的组件
    Phone System
    1. 2024年9月19日 UTC 14:16investigating

      We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

    2. 2024年9月19日 UTC 15:19resolved

      This incident has been resolved.

    Some customers are experiencing an error when accessing Gusto.

    开始时间 2024年9月17日 UTC 01:31 · 3h 19m

    Outage重大事件
    受影响的组件
    Gusto.com websiteAPI
    1. 2024年9月17日 UTC 01:31investigating

      We are currently investigating this issue.

    2. 2024年9月17日 UTC 02:29identified

      The issue has been identified and a fix is being implemented.

    3. 2024年9月17日 UTC 03:05monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年9月17日 UTC 04:50resolved

      No issues have been seen since 8:42p PT, we consider this issue resolved.

    Some Users are unable to access Gusto

    开始时间 2024年9月10日 UTC 20:57 · 38m

    Outage重大事件
    受影响的组件
    Payroll, Benefits, HRGusto.com website
    1. 2024年9月10日 UTC 20:57investigating

      We are currently investigating this issue.

    2. 2024年9月10日 UTC 21:03investigating

      We are continuing to investigate this issue.

    3. 2024年9月10日 UTC 21:05monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年9月10日 UTC 21:17monitoring

      We are continuing to monitor for any further issues. Some pages are loading slowly.

    5. 2024年9月10日 UTC 21:34resolved

      This incident has been resolved.

    We are aware that some customers are experiencing issues running payroll.

    开始时间 2024年8月5日 UTC 22:04 · 10m

    Outage重大事件
    受影响的组件
    Payroll, Benefits, HR
    1. 2024年8月5日 UTC 22:04investigating

      We are currently investigating this issue.

    2. 2024年8月5日 UTC 22:12investigating

      We are continuing to investigate this issue.

    3. 2024年8月5日 UTC 22:14resolved

      This incident has been resolved.

    Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network

    开始时间 2024年6月20日 UTC 19:36 · 1h 0m

    Issues轻微事件
    受影响的组件
    API
    1. 2024年6月20日 UTC 19:36investigating

      We are currently investigating this issue.

    2. 2024年6月20日 UTC 20:35investigating

      We are continuing to investigate this issue.

    3. 2024年6月20日 UTC 20:36resolved

      This incident has been resolved.

    We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.

    开始时间 2024年4月15日 UTC 16:36 · 1h 22m

    Pending
    受影响的组件
    Gusto.com website
    1. 2024年4月15日 UTC 16:36investigating

      We are currently investigating this issue.

    2. 2024年4月15日 UTC 17:58investigating

      We are continuing to investigate this issue.

    3. 2024年4月15日 UTC 17:59resolved

      This incident has been resolved.

    We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.

    开始时间 2024年3月19日 UTC 21:13 · 43m

    Outage严重事件
    受影响的组件
    Phone System
    1. 2024年3月19日 UTC 21:13investigating

      We are currently investigating this issue.

    2. 2024年3月19日 UTC 21:55resolved

      This incident has been resolved.