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    Heroku 中断历史

    14 Heroku incidents · 2026年2月 — official updates, affected components, duration and resolution details.

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    Heroku服务退化

    开始时间 2026年8月25日 UTC 15:03 · 52m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年8月25日 UTC 15:03investigating

      赫鲁库工程师正在调查.

    2. 2026年8月25日 UTC 15:40update

      最近欧盟地区通用运行时应用程序的安全更新可能无意中对用于应用默认域TLS终止(.herokuapp.com)的TLS证书执行更严格的政策. 这导致一些客户端经历了TLS握手故障并无法连接到app. 工程师们已经查明了这个问题,我们正在设法补救.

    3. 2026年8月25日 UTC 15:55resolved

      事情解决了.

    4. 2026年8月25日 UTC 16:07update

      工程师们已经纠正了这个问题.

    自动翻译自官方事件更新。

    Heroku回溯性地貌退化

    开始时间 2026年8月18日 UTC 21:37 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年8月18日 UTC 21:37retroactive

      赫鲁库工程师正在追溯调查一个问题.

    2. 2026年8月18日 UTC 21:37resolved

      这个问题现已解决.

    自动翻译自官方事件更新。

    Heroku Feature Degradation

    开始时间 2026年8月10日 UTC 15:26 · 20m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年8月10日 UTC 15:19resolved

      Incident resolved.

    2. 2026年8月10日 UTC 15:26investigating

      Heroku engineers are investigating.

    3. 2026年8月10日 UTC 15:46update

      We are aware of an issue that affected the ability to provision new Heroku Data add-ons. To remediate, we completed a rollback of a recent change and validated that all services have been restored. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    Heroku Retroactive Feature Degradation

    开始时间 2026年8月6日 UTC 16:17 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年8月6日 UTC 16:17retroactive

      Heroku engineers are investigating an issue retroactively.

    2. 2026年8月6日 UTC 16:17resolved

      The issue is now resolved.

    3. 2026年8月6日 UTC 16:19update

      Between 11:01 UTC on August 6, 2026 and 13:10 UTC on August 6, 2026, we identified a performance issue affecting Heroku release phase deploys. During this time, some customers experienced delayed completion of release phase commands during deploys, with some remaining in an `release phase executing` state longer than expected. We have confirmed that the issue is resolved. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    Heroku Service Disruption

    开始时间 2026年7月6日 UTC 13:33 · 57m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年7月6日 UTC 13:33investigating

      Heroku engineers are investigating.

    2. 2026年7月6日 UTC 13:54update

      Engineers have identified an issue with an upstream service provider that impacts customers with apps in Cedar Private Spaces. Customers may experience failures with starting and scaling dynos of Cedar Private Spaces apps in Virginia. Engineers are working with the upstream provider to expedite a resolution.

    3. 2026年7月6日 UTC 14:12update

      Engineers have verified some service recovery and are monitoring for full impact resolution.

    4. 2026年7月6日 UTC 14:30resolved

      Incident resolved.

    Heroku Retroactive Service Disruption

    开始时间 2026年6月19日 UTC 18:47 · 31m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年6月19日 UTC 17:31resolved

      Incident resolved.

    2. 2026年6月19日 UTC 18:47investigating

      Heroku engineers are investigating.

    3. 2026年6月19日 UTC 19:09update

      We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We confirmed this incident was due to a recently deployed change, and have reverted this change to resolve the issue. We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.

    Heroku Retroactive Feature Disruption

    开始时间 2026年6月9日 UTC 17:01 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年6月9日 UTC 17:01retroactive

      We noted a feature disruption that impacted the Heroku Platform API that impacted multiple Heroku services, starting at 15:32 UTC. Customers may have observed issues with authentication, application deployments and scaling, Continuous Integration and builds, and accepting Heroku team invitations. We identified the technical trigger as a recent change, and we performed a rollback to resolve the issue as of 16:07 UTC. We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.

    2. 2026年6月9日 UTC 17:01resolved

      The issue is now resolved.

    Heroku Retroactive Feature Disruption

    开始时间 2026年5月22日 UTC 14:49 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年5月22日 UTC 14:49retroactive

      Heroku engineers are investigating an issue retroactively.

    2. 2026年5月22日 UTC 14:49resolved

      The issue is now resolved.

    Heroku Service Disruption

    开始时间 2026年5月8日 UTC 03:55 · 37d 14h

    Issues轻微事件
    受影响的组件
    Data
    1. 2026年5月8日 UTC 03:55investigating

      Heroku engineers are investigating.

    2. 2026年5月8日 UTC 04:14update

      Beginning at 12:25 UTC on May 08, 2026, a partial outage in an upstream service provider began impacting a subset of customers in the US region. Affected customers may be experiencing intermittent connectivity, elevated DB latency, or degraded performance with third-party add-on providers. Affected customers may wish trigger database failovers as a mitigation.

    3. 2026年5月8日 UTC 04:33update

      Engineers are continuing to investigate the ongoing impact of this upstream provider outage.

    4. 2026年5月8日 UTC 05:18update

      Engineers are working to restore impacted resources. While the partial outage from the upstream service provider is ongoing, some customers are observing signs of recovery. Upstream resources remain impacted, and our team continues to work toward full resolution.

    5. 2026年5月8日 UTC 05:56update

      Engineers are working to restore impacted resources. While the partial outage from the upstream service provider is ongoing, the majority of customers are observing recovery. Upstream resources remain impacted, and our team continues to work toward full resolution. We will post another update in approximately 2 hours.

    6. 2026年5月8日 UTC 08:18update

      Engineers continue working on restoring impacted resources. While the partial outage from the upstream service provider is ongoing, we are seeing little customer impact. Upstream resources remain impacted, and our team continues to work toward full resolution.

    7. 2026年5月8日 UTC 10:22update

      Engineers continue working on restoring impacted resources. While the partial outage from the upstream service provider is ongoing, we are seeing little customer impact. Upstream resources remain impacted, and our team continues to work toward full resolution. We will post an update in approximately 2 hours, or if anything changes sooner.

    8. 2026年5月8日 UTC 10:49resolved

      Incident resolved.

    9. 2026年5月8日 UTC 12:15update

      The issue is now resolved.

    10. 2026年5月8日 UTC 15:44update

      We’ve completed the migration to a new availability zone, and the Heroku-hosted web applications and customer databases are now fully operational. We apologize for how this incident affected you and your business. We'll undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    11. 2026年5月8日 UTC 15:59update

      Engineers continue working on restoring impacted resources. While the partial outage from the upstream service provider is ongoing, we are seeing little customer impact. Upstream resources remain impacted, and our team continues to work toward full resolution. We will post an update in approximately 2 hours, or if anything changes sooner.

    12. 2026年5月8日 UTC 17:24update

      We've confirmed a remediation path, and are applying the fix to the small subset of customers still experiencing a read-only state. We'll provide an update in 60 minutes or sooner if additional information becomes available.

    13. 2026年5月8日 UTC 18:53update

      We have successfully applied the fix to all remaining affected customers. Heroku databases and web applications are now fully operational for all customers. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    Heroku Feature Disruption

    开始时间 2026年5月5日 UTC 14:57 · 40d 3h

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年5月5日 UTC 14:57investigating

      Heroku engineers are investigating.

    2. 2026年5月5日 UTC 15:48resolved

      Incident resolved.

    3. 2026年5月5日 UTC 16:32update

      Review app creation is now fully operational. Some customers were unable to Create review Apps using the Heroku Pipelines feature, where apps became stuck in a "Creating review app" state with no build logs generated. Running apps weren't affected during this time. We increased worker capacity, restarted the affected backend workers, and confirmed Review app creation was functioning normally. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    4. 2026年5月5日 UTC 18:03issue

      Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

    Heroku Retroactive Feature Disruption

    开始时间 2026年4月29日 UTC 15:48 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年4月29日 UTC 15:48retroactive

      Heroku engineers identified an issue with the Heroku Dashboard. During this time, users were unable to log in. Functionality has been restored.

    2. 2026年4月29日 UTC 15:48resolved

      The issue is now resolved.

    Heroku Feature Disruption

    开始时间 2026年3月12日 UTC 20:38 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年3月12日 UTC 20:38retroactive

      Between 18:45 UTC and 20:00 UTC, on March 12, we noted a feature disruption impacting the Heroku Dashboard. During this time, a subset of customers may have experienced issues accessing the dashboard. Routine operations usually managed via the Dashboard would have had to be managed by alternate means. Application runtimes weren't impacted as part of this incident. We identified a recent code change as the trigger and have since deployed a fix to resolve the issue. We apologize for any impact this incident may have had on your business. We are conducting a thorough investigation to confirm the technical trigger and underlying cause, and we will implement preventive actions to avoid a recurrence.

    2. 2026年3月12日 UTC 20:38resolved

      The issue is now resolved.

    Heroku Retroactive Feature Degradation

    开始时间 2026年2月23日 UTC 22:28 · 0m

    Issues轻微事件
    受影响的组件
    Apps
    1. 2026年2月23日 UTC 22:28retroactive

      Heroku engineers are investigating an issue retroactively.

    2. 2026年2月23日 UTC 22:28resolved

      The issue is now resolved.

    3. 2026年2月23日 UTC 23:30follow-up

      Customers using Heroku in the Common Runtime may have experienced intermittent dyno disruptions earlier today between 17:50 UTC and 20:24 UTC. The issue has been resolved after we disabled a related service and rolled back a recent change. We’re validating the update in lower environments and will continue monitoring for stability.

    Heroku Service Disruption

    开始时间 2026年2月18日 UTC 01:49 · 进行中

    Issues轻微事件
    受影响的组件
    DataApps
    1. 2026年2月18日 UTC 01:49investigating

      Heroku engineers are investigating.

    2. 2026年2月18日 UTC 02:09update

      We are continuing to investigate an issue affecting applications on the Heroku platform in the US region. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

    3. 2026年2月18日 UTC 02:43update

      The Technology team is investigating the issue impacting applications on the Heroku platform in the US region. Applications began experiencing database connectivity errors with H99, H34, H27, and H21 error codes. As a result, users can't access certain applications or may experience disruption when attempting to connect to database services. A recent infrastructure change has been rolled back to restore connectivity. We'll provide an update in 30 minutes or sooner if additional information becomes available.

    4. 2026年2月18日 UTC 02:50resolved

      Incident resolved.

    5. 2026年2月18日 UTC 02:54update

      Applications are beginning to recover after the recent infrastructure change was rolled back. We continue monitoring the services and are seeing positive results. We'll provide an update in 30 minutes or sooner if additional information becomes available.

    6. 2026年2月18日 UTC 03:03issue

      We’ve confirmed that the solution implemented to mitigate the issue causing the service disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.