用于Instagram和线索的视频出版问题
Pending
- resolved
我们经历了一个服务中断事件 影响少数 Instagram 和 Threads 视频帖子 包含高音频比特率。 这发生在9月1日7:00PST到9月2日6:00PST之间. 所有服务自此恢复正常功能.
自动翻译自官方事件更新。
63 Hootsuite incidents · 2025年11月 — official updates, affected components, duration and resolution details.
我们经历了一个服务中断事件 影响少数 Instagram 和 Threads 视频帖子 包含高音频比特率。 这发生在9月1日7:00PST到9月2日6:00PST之间. 所有服务自此恢复正常功能.
自动翻译自官方事件更新。
顿 我们正在经历一些影响使用 " 证明点 " 整合的客户的问题。 您可能很难发布需要通过Poofpoint批准的内容, 校对:Soup 我们的团队正在努力尽快解决这个问题。 提前感谢您的理解。 请订阅以获取最新状态 .
哈罗 我们可以确认,影响使用 " 证明点 " 整合的客户的问题已经得到解决。 你现在应该能正常地发表内容。 谢谢你的耐心.
自动翻译自官方事件更新。
We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild. The provider expects to begin restoring service over the weekend. We'll update this notice as we get more information. We apologize for the disruption and thank you for your patience.
Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfill estimate. Thanks for your continued patience.
We are experiencing issues with in-app notifications. You may notice missing or delayed bell-icon alerts or scheduled message alerts. These notifications are not lost and will arrive once resolved. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Our team has released a fix to address the delay affecting dashboard notifications. While error rates are decreasing and we continue to monitor the system, you may still experience notification delays for scheduled messages, inbox replies, or comments. Thank you for your patience.
We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.
我们知道,在通过Safari 26.6和Mozilla Firefox版本153.01访问Hootsuite平台时,在点击“Sign In”时,页面重新装入并清除所有输入的证书时,不会重定向到仪表板或显示错误信息,从而影响登录流量。 虽然我们目前无法重述这个问题,但我们的小组正在积极调查,并将在获得资料后提供进一步的最新资料。 谢谢你的耐心和理解.
我们通过Safari 26.6和Mozilla Firefox 153.01版本访问Hootsuite平台时解决了与登录流量有关的问题。 如果你继续有问题 登录你的 Hootsuite仪表板 通过Safari或Mozilla Firefox 请联系我们的客户支持团队。 谢谢你的耐心.
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顿 我们在鲁门遇到一些问题 您可能很难在卢门内部创建/添加主题 。 我们的团队正在努力尽快解决这个问题。 提前感谢您的理解。 请订阅以获取最新状态 .
我们已经解决了在卢门创建/增加新专题的问题。 如果你在卢门仍有问题 请联系我们的客户支援组 谢谢你的耐心.
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我们正在经历X标志的问题 在方法上,登入你的 Hootsuite仪表板。 您可能很难使用X作为标志 方法登录您的 Hootsuite 仪表板。 我们的团队正在努力尽快解决这个问题。 提前感谢您的理解.
我们发现了问题的根源,在进入Hootsuite时,影响X标志的方法,并正在努力解决这个问题。 当我们这样做,你可能仍然有困难 使用X作为标志的方法 登录你的 Hootsuite 仪表板。 谢谢你的耐心.
我们用X标志解决了问题 在登录你的 Hootsuite仪表板时 如果你继续有问题 登录 Hootsuite 使用X标志的方法, 请联系我们的客户支持团队.
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顿 我们遇到了进入Hootsuite平台的问题。 您可能无法登录您的电子邮件和密码, 或者可能看到一个错误, 表示您的组织不是为 SSO 设置的 。 我们的团队正在努力尽快解决这个问题。 提前感谢您的理解。 请订阅以获取最新状态 .
我们的团队找出了根源,并发布了处理行为的最新信息——你不应该再用你的电子邮件和密码记录麻烦情况,或看到一个错误,说明你的组织不是为SSO设立的。 如果你继续遇到任何困难,请联系我们的支援团队. 谢谢你的耐心.
我们能够证实,进入Hootsuite地区的困难已经解决。 如果你在进入Hootsuite时遇到其他问题 请联系我们的客户支援小组 谢谢你的耐心.
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顿 我们正在经历全球航海菜单的问题。 你可能很难前往平台的不同区域。 我们的团队正在努力尽快解决这个问题。 提前感谢您的理解。 请订阅以获取最新状态 .
我们能够确认,影响全球航行菜单的问题现已得到解决。 用户现在可以通过导航菜单成功导航到平台的不同区域. 如果你继续遇到问题 请联系我们的支援小组.
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Meta目前在Hootsuite的Facebook和Instagram通讯和数据发送方面遇到困难。 因此,您可能会在收件箱中出现接收消息的问题,或者在分析器中看到这些网络的完整数据. 请订阅我们的状态页面以获取状态更新 .
我们可以确认,影响Facebook和Instagram讯息和Hootsite数据发送的问题已经得到解决。 如果您在Inbox中继续遇到丢失的消息或分析中的数据不完整,请联系我们的客户支持团队.
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2026年7月16日大约2:30至3:05 PM PST, 在此期间,一些推力通知可能没有送达,而作曲家的负载时间可能较慢. 这个问题后来得到解决。 如果你继续遇到关于推取通知或作曲者加载的问题,请联系我们的客户支助小组.
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我们经历了一个影响Inbox 2.0对话历史的问题 3: 00到3: 57am PST的加载. 此后,这个问题已完全得到解决。 如果你继续遇到任何问题 请联系我们的支援队.
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目前,我们意识到一个阻止人们进入“谈话者帮助中心”的问题。 试图进入帮助中心的客户遇到了"无效请求者"出错. 我们的小组正在积极调查并努力尽快解决这个问题。 我们一有更多信息 就会发布最新消息 请订阅我们的状态页面以获取状态更新 .
我们的小组已查明影响 " 谈话行者帮助中心 " 的问题的根源,并发布了一个解决办法。 用户现在应当看到改进的准入工作正在取得进展。 我们的小组将继续监测局势。 请联系我们的客户支援组.
我们能够证实,影响“谈话者帮助中心”的问题已经得到解决。 用户现在可以在不遇到"无效请求者"错误的情况下成功进入帮助中心. 如果你继续遇到问题 请联系我们的支援小组.
自动翻译自官方事件更新。
Hello, Bluesky is currently experiencing difficulties that impact Bluesky functionality in Hootsuite and Talkwalker. As a result, you may have trouble publishing or scheduling posts to Bluesky, and new Bluesky data is not currently being captured for listening or monitoring. We're monitoring the situation closely and will share updates as they become available Please subscribe to our status page to receive status updates.
We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish and schedule to Bluesky in Hootsuite as usual, and Bluesky data is flowing into Talkwalker again. Thank you for your patience while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to our support team.
X/Twitter is currently experiencing difficulties that are impacting Twitter/X Nest (Streams and Inbox) Performance in Hootsuite. Our team is working with X/Twitter to resolve this as quickly as possible. Thank you for your patience.
X/Twitter is back up and fully accessible via the Hootsuite dashboard. Thank you for your patience while we resolved this.
We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.
We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.
We are experiencing issues with connecting/reconnecting Bluesky accounts to Hootsuite. You may experience errors when attempting to connect or reconnect your Bluesky account, including a 500 error message. As a result, you may also receive notifications in Composer indicating your Bluesky account is disconnected, which could impact publishing to Bluesky. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.
Our team has applied a fix to address the issues with connecting Bluesky accounts to Hootsuite. We are currently seeing a reduction in errors related to Bluesky account connectivity, publishing and authentication. We continue to monitor the situation. If you are still experiencing issues connecting or reconnecting your Bluesky account, or receiving error notifications in Composer, please reach out to our customer support team.
We have resolved the issues related to connecting Bluesky accounts to Hootsuite. If you continue to experience difficulty connecting or reconnecting your Bluesky account, or see error notifications in Composer, please reach out to our customer support team.
We are aware of a service disruption that recently impacted Meta. Between approximately 1:53 PM PST and 3:00 PM PST on June 23, some users may have experienced issues connecting or reconnecting Facebook accounts in Hootsuite. This was caused by service disruption on Meta's end. The issue has since been resolved and all functionality has been restored. No action is required from users at this time. If you still encounter an issue connecting/reconnecting Facebook accounts in Hootsuite, please contact our customer support team.
Hey there. We are experiencing issues with Hootsuite Analytics. You may experience difficulty loading the Analytics section in Hootsuite. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.
Our teams have identified that the loading issue affecting Hootsuite Analytics is also impacting the Hootsuite Planner Calendar. You may experience slow loading or an "unexpected error occurred" message when attempting to access Hootsuite Analytics or the Hootsuite Planner. Our team is working to fix this as quickly as possible. Thank you for your patience.
A fix has been released to address the loading issues affecting Hootsuite Analytics and the Hootsuite Planner Calendar. We are seeing a reduction in errors and will continue monitoring the situation. If you continue to experience any issues, please reach out to our customer support team.
We have resolved the loading issues impacting Hootsuite Analytics and the Planner Calendar. If you continue to have issues successfully loading Hootsuite Analytics or the Planner Calendar please reach out to our customer support team.
We are currently investigating a service disruption affecting Talkwalker and Listening services. During this time, users may experience loading issues accessing Talkwalker Analytics or overall slowness with the platform. Our engineering team is actively working to identify the root cause and restore services as quickly as possible. We will continue to provide updates as they become available.
We are seeing a reduction in errors related to Talkwalker services. Our team continues to work to address this issue. In the meantime, you may still experience loading issues or overall slowness with the platform. We are continuing to monitor the situation. Thank you for your patience.
We can confirm that the issues related to Talkwalker services have been resolved. If you continue to experience loading issues or overall slowness with the platform, please reach out to our support team. Thanks for your patience while our team sorted this out.