62 Hubspot incidents · 2025年7月 — official updates, affected components, duration and resolution details.
HubSpot的报告服务和仪表板无法访问欧盟雪花托管的数据. 这与https://status.snowflake.com/incidents/fl9tkpj8d7hk描述的雪花出道有关. 我们将在30分钟内收到最新消息。 本页的信息反映了我们在更新时对该事件及影响的了解.
雪花的停产问题已经解决,我们的报告和仪表板现在运转正常。 我们正在继续监视局势,以确保局势保持稳定.
我们很满意雪花停产事件已经解决. HubSpot的所有报告和仪表板都如所预期的那样运作.
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自08:45 AM GMT+1(UTC+01:00)起,北美的一些Workflow动作被推迟. 我们正在调查原因,并将在得到更多信息后更新这一页。 我们将在15分钟内收到最新消息。 本页的信息反映了我们在更新时对该事件及影响的了解.
在北美托管的账户中,自08:45 AM GMT+1(UTC+01:00)起,一些Workflow动作被延迟. 我们正在调查原因,并将在得到更多信息后更新这一页。 我们将在30分钟内收到最新消息。 本页的信息反映了我们在更新时对该事件及影响的了解.
自08:45 AM GMT+1(UTC+01:00)起,一些Workingflow Action在北美托管的账户被延迟. 我们正在调查原因,并将在得到更多信息后更新这一页。 我们将在30分钟内收到最新消息。 本页的信息反映了我们在更新时对该事件及影响的了解.
我们发现了导致北美托管账户中某些工作流程行动延迟的根本原因,自08:45 AM GMT+1(UTC+01:00)起。 我们正在扩大该系统,以缓解影响,工程师们正在辛勤工作,以解决这一问题并处理所有被拖延的行动。 我们将在30分钟内收到最新消息.
我们已着手解决自08:45 AM GMT+1(UTC+01:00)起导致北美托管账户中一些工作流程行动被延迟的问题. 我们正在密切监测执行情况,以确保这些工具能正常恢复。 本页的信息反映了我们在更新时对该事件及影响的了解.
08:45 AM GMT+1(UTC+01:00)至02:30 PM GMT+1(UTC+01:00)之间,北美部分客户经历了工作流程动作出问题. 这是数据完整性问题造成的。 截至02:30PM GMT+1(UTC+01:00),工作流程动作如出所料,事件已完全解决. 将不拖延任何新的行动。 一些在事件中被拖延的行动仍在处理之中,可能需要一些时间才能完成。 我们确定了所有受影响的行动并正在积极处理这些行动。 HubSpot在每起事件后进行彻底审查,以了解原因并阻止再发生. 在www.HubSpot.com/reference上更多地了解HubSpot对可靠性的承诺。 本页的信息反映了我们在更新时对该事件及影响的了解.
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We estimate that we will restore service in the next several hours. Form submissions are delayed, along with the resulting workflow enrollments. We are mitigating impact which we believe is caused by resource exhaustion. We are scaling the system and monitoring the backlog of events. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment. This was caused by resource exhaustion. As of 05:47 PM EDT (UTC -04:00), our marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
自7:41 AM PDT(UTC-07:00)起, 实时处理工作已恢复,所有排队活动现在都持续并公布。 一些下游工具,包括自动化/Workflow,可能需要多一点时间才能充分反映恢复状态. 我们继续密切监测稳定情况。 本页的信息反映了我们在更新时对该事件及影响的了解.
7:41 AM PDT(UTC-07:00)至12:37 PM PDT(UTC-07:00)之间,北美部分客户经历了影响分块,工作流程,时间线事件,和报告处理的事件摄取和检索延迟. 这是由于一个潜在的数据库基础设施问题,它增加了读写延迟。 截至12:37 PM PDT(UTC-07:00),我们受影响的工具正在正常工作,事件已经完全解决. HubSpot在每起事件后进行彻底审查,以了解原因并阻止再发生. 在www.HubSpot.com/reference上更多地了解HubSpot对可靠性的承诺.
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我们正在调查一个影响一些HubSpot工具的问题。 一旦掌握更多信息,我们将提供最新情况.
在11:17 AM EDT(UTC-04:00)到12:14 PM EDT(UTC-04:00)之间,所有受影响区域的一些客户都经历了使用服务工具的问题. 这是由于数据采集问题造成的。 截至12:14 PM EDT(UTC-04:00),我们的服务工具正常工作,事件已完全解决. HubSpot在每起事件后进行彻底审查,以了解原因并阻止再发生. 在www.HubSpot.com/reference上更多地了解HubSpot对可靠性的承诺。 本页的信息反映了我们在更新时对该事件及影响的了解.
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自03:21 PM GMT+8起(UTC+08:00),整个CRM的Object Index视图在EU1枢纽的门户网站中部分无法访问. 我们正在调查原因,并将在得到更多信息后更新这一页。 我们将在45分钟内收到最新消息 本页的信息反映了我们在更新时对该事件及影响的了解.
我们已经解决了阻止顾客使用某些工具的问题,从7月22日的8:21 AM BST开始影响到所有欧盟顾客. 我们正在密切监测执行情况,以确保这些工具能正常恢复.
08:21 AM GMT+1(UTC+01:00)至11:30 AM GMT+1(UTC+01:00)之间,欧洲许多客户用客户平台工具经历了问题. 这是服务器故障造成的。 截至11:30 AM GMT+1(UTC+01:00),我们的客户平台工具正常运行,事件已完全解决. HubSpot在每起事件后进行彻底审查,以了解原因并阻止再发生. 在www.HubSpot.com/reference上更多地了解HubSpot对可靠性的承诺。 本页的信息反映了我们在更新时对该事件及影响的了解.
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我们已经解决了一个在2026年7月3日至7月14日期间给拉丁美洲地区一些用户造成高超延迟的性能问题. 我们的基础设施小组查明了根源,网络路线配置已经纠正。 交通已恢复到最佳轨道,业绩已恢复到预期水平。 我们为这种不便表示诚挚的歉意并感谢你的耐心.
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内容预览不会为北美的一些客户加载. 这一问题仅限于某些互联网供应商的客户。 我们正在同这些第三方提供者合作来解决这个问题。 我们建议: - 使用不同的Wi-Fi或互联网连接(例如移动热点) - 检查您的互联网服务供应商的安全设置,或联系您的互联网服务供应商以解锁中枢potpreview-na2.com 本页的信息反映了我们在更新时对该事件及影响的了解.
一些北美的客户经历了内容预览出的问题. 由一些网络供应商封锁的 Clubspotreview-na2.com 造成。 截至06:40 PM GMT+1(UTC+01:00),我们的预览域正在正确加载,事件已经完全解决. HubSpot在每起事件后进行彻底审查,以了解原因并阻止再发生. 在www.HubSpot.com/reference上更多地了解HubSpot对可靠性的承诺。 本页的信息反映了我们在更新时对该事件及影响的了解.
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We've identified the issue that's caused brah to be unavailable since 10:10 AM EDT (UTC -04:00) on Jun 25, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America and Asia Pacific are currently impacted. We will be back with an update within 30 minutes.
Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 2 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.
We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.
We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.