Identity Automation 中断历史

1. 2026年10月23日 UTC 16:56resolved

   2026年10月21日 9:40AM CDT 我们正在努力解决影响FusionID功能的问题。 在此期间,没有这种服务。 一旦掌握了新的信息,我们将提供最新情况。 我们为不方便而道歉。 2026年10月23日 11:56AM CDT 解决了 - FusionID租户完全补齐并恢复在线.

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1. 2026年10月21日 UTC 14:43update

   2026年10月21日 9:43AM CDT 调查 -- -- 我们正在调查eMudhra CA键对于所有Jamf/身份认证产品工程公司的影响,安全小组正在优先处理大多数客户所依赖的服务,并采用缓解措施,包括酌情更新证书信任配置.

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1. 2026年9月27日 UTC 10:00resolved

   2026年9月22日 2:14PM CDT 预定时间 -- -- 美国集群的客户可能会在计划的停机时间活动期间出现断断续续的系统无法使用的情况。 变化包括: - 快速识别 Cloud月维护更新 - Cloud 基础设施更新,包括安全补丁 - 联网和可靠性更新 September 26, 2026 8:00PM CDT 活动 - 预定的维护工作已经开始。 2026年9月27日 5: 00AM CDT 已完成 -- -- 已排定的维护工作已经完成.

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1. 2026年9月25日 UTC 15:43resolved

   2026年9月25日 8:34AM CDT 调查 - 多个客户报告短消息中断. 2026年9月25日 9:40AM CDT (英语). 已查明 - 我们已经查明了停电的原因,并与后端提供者合作解决问题。 2026年9月25日 9:59AM CDT (英语). 监测 -- -- 我们执行了服务提供者建议的更正,并正在监测短信管道。 2026年9月25日 10:43AM CDT(英语: 解决 -- -- 短信管道健康,手机供应商正在成功地发送和接受信息.

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1. 2026年9月9日 UTC 16:11resolved

   9月9日, 2026 8: 24AM CDT (英语). 调查 - 我们有一些报告称,一些AT&T用户没有收到短信. 9月9日, 2026 9: 40AM CDT (英语). 监测 -- -- 我们目前正在监测影响AT&T用户的短信发送失败的报告。 我们的团队已经确认这个问题起源于AT&T的网络,我们的平台正常运行. AT&T用户可能遭遇短消息的延迟或发送失败,包括MFA验证代码和密码重置通知. 其他载体上的用户不受影响。 如果您无法完成一个需要短消息的动作, 请再试一次 —— 一些消息仍在成功发送中 。 我们将随着条件的变化提供最新情况。 我们为任何不便而道歉。 9月9日, 2026 11: 11AM CDT (中文(简体) ). 已解决 - 向AT&T客户发送短信似乎于2026年9月9日约10:45AM CDT恢复. 从5:00 AM CDT开始,AT&T电话号码的一个子集没有收到短信. 此后,交货率已恢复正常。 我们无法确定一个根源,因为这似乎是我们平台外的航母问题。 我们为不方便而道歉.

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1. 2026年8月20日 UTC 19:10resolved

   2026年8月17日 10:24AM CDT 被识别 - 用户无法加载透视/分析仪表板. 我们重复了这个问题,并正在努力解决问题。 2026年8月20日 2:10PM CDT 解析 - 我们发现了一个配置问题,导致一些仪表板和部件资源改变共享设置. 立即采取补救措施;计划为今后的释放采取长期措施.

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1. 2026年8月9日 UTC 10:00resolved

   August 4, 2026 2:35PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates August 8, 2026 8:00PM CDT Active - Scheduled maintenance is starting. August 9, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 2026年7月26日 UTC 10:00resolved

   2026年7月21日 2:24PM CDT 预定时间 -- -- 美国集群的客户可能会在计划的停机时间活动期间出现断断续续的系统无法使用的情况。 变化包括: - 快速识别 Cloud月维护更新 - Cloud基础设施更新,包括安全补丁 - 2026年7月25日 8:00PM CDT Active - 计划维护开始. 2026年7月26日 5:00AM CDT完成 - 计划维护完成.

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1. 2026年6月28日 UTC 10:00resolved

   June 23, 2026 2:15PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates June 27, 2026 8:00PM CDT Active - Scheduled maintenance is starting. June 28, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 2026年5月31日 UTC 10:00resolved

   May 27, 2026 2:00PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates May 30, 2026 8:00PM CDT Active - Scheduled maintenance is starting. May 31, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 2026年4月26日 UTC 10:00resolved

   April 21, 2026 2:32PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates April 25, 2026 8:00PM CDT Active - Scheduled maintenance is starting. April 26, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 2026年3月29日 UTC 10:00resolved

   March 24, 2026 3:39PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates March 28, 2026 8:00PM CDT Active - Scheduled maintenance is starting. March 29, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 2026年3月9日 UTC 13:34resolved

   March 6, 2026 8:24AM CST Investigating - Customers have reported that some Verizon users are having issues receiving SMS messages. At this time, other carriers are not affected. March 9, 2026 8:34AM CDT Resolved - Customers have reported that messages are being delivered. This issue was contained within the carrier's network--we have no additional information regarding root cause at this time.

1. 2026年3月1日 UTC 11:00resolved

   February 24, 2026 2:16PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates February 28, 2026 8:00PM CST Active - Scheduled maintenance is starting. March 1, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. 2026年1月25日 UTC 11:00resolved

   January 20, 2026 2:13PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates January 24, 2026 8:00PM CST Active - Scheduled maintenance is starting. January 25, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. 2026年1月8日 UTC 20:15resolved

   January 8, 2026 8:10AM CST Investigating - We have seen an increase in error rates when sending SMS messages and Emails. We are investigating and will update this incident as needed. January 8, 2026 9:10AM CST Investigating - We have escalated this issue up to our email provider and are awaiting their investigation results. January 8, 2026 9:30AM CST Investigating - Our email provider is continuing to investigate the issue January 8, 2026 9:58AM CST Investigating - Still investigating January 8, 2026 10:20AM CST Monitoring - The email provider has remediated the problem that was causing email to not send. We are monitoring the situation. January 8, 2026 2:15PM CST Resolved - The underlying issue has been resolved and the SMS / Email service is operational again.

1. 2025年12月21日 UTC 11:00resolved

   December 16, 2025 3:06PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates December 20, 2025 8:00PM CST Active - Scheduled maintenance is starting. December 21, 2025 5:00AM CST Completed - Scheduled maintenance is complete.