Infoblox 中断历史

1. 2026年10月23日 UTC 09:00investigating

   目前我们正调查一个影响Infoblox门户网站“安全”栏下网页的话题。 影响:客户在Infoblox门户网站的“安全”标签下访问页面时可能会出错。 DNS、DHCP协议服务和威胁防御功能目前没有受到影响。 我们正在积极努力查明根源并执行一项决议。 我们将继续在获得更多信息后提供最新情况。 如果您在生产方面受到过任何影响,请联系Infoblox Support.

2. 2026年10月23日 UTC 10:28monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年10月23日 UTC 11:39resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年10月19日 UTC 15:36investigating

   我们目前正在调查一个影响欧洲世界性DDI的问题。 影响:客户在访问Infoblox门户网站的DNS和DHCP页面时可能会出错,可能无法更新相关配置. DNS和DHCP协议服务目前没有受到影响. 我们正在积极努力查明根源并执行一项决议。 我们将继续在获得更多信息后提供最新情况。 如果您在生产方面受到过任何影响,请联系Infoblox Support.

2. 2026年10月19日 UTC 15:44monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年10月19日 UTC 16:43resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年10月13日 UTC 17:05resolved

   2026年10月11日DNS根区KSK翻转后,使用有DNSSEC验证功能的NIOS递归式DNS解析器的客户应审查KB并遵循建议的行动,以确保DNSSEC验证持续进行并避免潜在的DNS解析失败. 请参考受影响的配置、建议的行动和核查步骤的 KB : NIOS – DNSSEC根区 KSK Rollover 在2026年10月:- https://support.infoblox.com/s/article/DNSSEC-Root-Zone-KSK-Rollover-2026 互联网档案馆的存檔,存档日期2013-12-21

自动翻译自官方事件更新。

1. 2026年10月2日 UTC 19:29investigating

   目前,我们正在调查一个造成北美(https://portal.infoblox.com)和欧洲(https://portal.eu.infoblox.com)的Infoblox门户网站上的安全活动和DNS活动最新数据生成被延误的问题。 所有其他报告和仪表板似乎正常运行并不断更新。 我们的团队正在积极努力,找出根源,并尽快恢复全部功能.

2. 2026年10月2日 UTC 19:40investigating

   我们正在继续调查这一问题.

3. 2026年10月2日 UTC 20:08monitoring

   一项措施已经执行,我们正在监测结果.

4. 2026年10月2日 UTC 20:41resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月11日 UTC 02:59investigating

   目前正在调查北美Infoblox门户网站(https://portal.infoblox.com)中断断续续的诊断工具失效问题。 影响 : 这可能影响取取 DNS 交通抓取,取取取配置文件等的能力.

2. 2026年9月11日 UTC 03:24resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月9日 UTC 20:33investigating

   我们正在北美地区遇到一个世界性DDI的问题,其中包括创建、更新和删除可能不向NIOS-X服务器和NIOS-X服务传播的操作。 我们正在积极努力查明根源并执行一项决议。 我们将继续在获得更多信息后提供最新情况。 如果您在生产方面受到过任何影响,请联系Infoblox Support.

2. 2026年9月9日 UTC 21:08identified

   这一问题已经确定,一个解决办法正在实施之中.

3. 2026年9月9日 UTC 21:17monitoring

   一项措施已经执行,我们正在监测结果.

4. 2026年9月9日 UTC 22:55resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月31日 UTC 17:29investigating

   我们的孟买网站 正在重新运行一条DNS的交通线路 用于Infoblox Defense Cloud服务 影响:客户试图连接我们的全球AnycastIP地址52.119.40.100和103.80.4.100,可能会遇到交通被改道到最近的站点。 预计不会中断服务。 注:Global Anycast IP地址为 52.119.41.100和 103.80.6.100继续正常运行,不受此交通改道的影响.

2. 2026年7月31日 UTC 19:36monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月31日 UTC 19:51resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月14日 UTC 16:21investigating

   我们目前正在调查一个影响欧洲世界性DDI的问题。 影响:对于Infoblox门户网站中所做的DNS记录更改,可能会发生延迟. 这包括创建、更新和删除可能不向NIOS-X服务器和NIOS-X作为服务传播的操作。 目前对DNS协议服务没有影响. 我们正在积极努力查明根源并执行一项决议。 我们将继续在获得更多信息后提供最新情况。 如果您在生产方面受到过任何影响,请联系Infoblox Support.

2. 2026年7月14日 UTC 17:31monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月14日 UTC 17:57resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月9日 UTC 06:43investigating

   我们正在调查影响欧盟地区Infoblox门户网站和API(portal.eu.infoblox.com)访问的间歇性问题。 一些客户可能难以进入门户和API。 我们的小组正在积极努力查明根源,并尽快恢复正常接触.

2. 2026年7月9日 UTC 06:52monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月9日 UTC 07:07resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年6月30日 UTC 14:19investigating

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2026年6月30日 UTC 20:57investigating

   We are continuing to investigate this issue.

3. 2026年6月30日 UTC 22:55identified

   The issue has been identified and a fix is being implemented.

4. 2026年6月30日 UTC 23:28monitoring

   A fix has been implemented and we are monitoring the results.

5. 2026年6月30日 UTC 23:52resolved

   This incident has been resolved.

1. 2026年6月8日 UTC 12:53investigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 2026年6月8日 UTC 13:30investigating

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. 2026年6月8日 UTC 14:31monitoring

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. 2026年6月8日 UTC 14:32monitoring

   We are continuing to monitor for any further issues.

5. 2026年6月8日 UTC 15:29resolved

   This incident has been resolved.

1. 2026年6月2日 UTC 15:15investigating

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2026年6月2日 UTC 17:09identified

   The issue has been identified and a fix is being implemented.

3. 2026年6月2日 UTC 20:28monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月2日 UTC 22:49resolved

   This incident has been resolved.

1. 2026年5月20日 UTC 09:02investigating

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. 2026年5月20日 UTC 11:41monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年5月20日 UTC 13:04resolved

   This incident has been resolved.

1. 2026年5月15日 UTC 20:05investigating

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. 2026年5月15日 UTC 20:05resolved

   This incident has been resolved.

1. 2026年5月12日 UTC 16:33investigating

   We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. 2026年5月12日 UTC 17:14monitoring

   The Infoblox Portal (csp.eu.infoblox.com) is operating normally, and the issue appears to be related to external network connectivity outside the Infoblox infrastructure. We are continuing to investigate and monitor the situation closely.

3. 2026年5月12日 UTC 18:11resolved

   The issue has been resolved, and the affected URLs are now accessible.

1. 2026年4月23日 UTC 07:06resolved

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portals North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 2026年4月22日 UTC 14:25investigating

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2026年4月22日 UTC 14:27resolved

   This incident has been resolved.

1. 2026年3月11日 UTC 01:09investigating

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. 2026年3月11日 UTC 01:30monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月11日 UTC 01:56monitoring

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. 2026年3月11日 UTC 02:14resolved

   This incident has been resolved.

1. 2026年3月2日 UTC 05:43investigating

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2026年3月2日 UTC 22:54investigating

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. 2026年3月4日 UTC 17:46investigating

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. 2026年3月19日 UTC 01:10resolved

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

1. 2026年2月23日 UTC 15:42investigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 2026年2月23日 UTC 16:01monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年2月23日 UTC 17:41resolved

   This incident has been resolved.