60 Ingenico incidents · 2025年10月 — official updates, affected components, duration and resolution details.
兹通知你,Trésor公共交易处理从04/09/2026 CEST10:59起一直存在一个问题。 我们正在最优先地调查局势。 不久将提供最新情况。 我们确认,这个问题有外部责任(独立于世界在线).
请注意,由于技术问题,您的一些客户可能无法在2013年9月4日10:59至11:18之间通过Trésor Public在线付款。 我们确认,截至2002年6月4日11时18分,CEST已恢复正常服务,你的客户现在能够正常付款。 我们确认,这个问题有外部责任(独立于世界在线).
自动翻译自官方事件更新。
兹通知阁下,我们在世界在线平台处理付款时观察到了暂时的干扰。 已部署一个专门小组,作为紧急事项调查这一局势,以恢复正常活动。 不久将提供最新情况。 我们真诚遗憾任何潜在的不便,并赞赏你的理解和耐心.
我们正在继续努力解决这个问题。
自动翻译自官方事件更新。
兹通知你,自19时15分起,邮政银行业务处理一直存在着问题。 27-08-2026 (中文(简体) ). 我们正在最优先地调查局势。 不久将提供最新情况。 我们感谢你对此事的理解.
兹通知你,自19时15分起,邮政银行业务处理一直存在着问题。 27/08/2026 (英语). 我们正在最优先地调查局势。 不久将提供最新情况。 我们还确认,这个问题有外部责任(独立于世界在线).
请注意,由于技术问题,在2026年8月27日CEST下午19:15和2026年8月28日CEST晚上10:45之间,有些客户可能无法通过La Banque Postals在线付款。 我们确认,截至2026年8月28日10时45分,CEST已恢复正常服务,您的客户现在将能够正常付款。 我们还确认,这个问题有外部责任(独立于世界在线).
自动翻译自官方事件更新。
由于2026年8月16日23:00起CEST出现技术问题,您的部分交易可能处于不确定状态. 我们正在最优先地调查局势。 不久将提供最新情况。 我们真诚遗憾任何潜在的不便,并赞赏你对此事的理解.
我们早些时候已经通知大家,我们的世界在线全球在线付费平台在2026年8月16日的23:00开始出现干扰。 在我们的技术专家进行彻底调查之后,我们确认,扰动是孤立的,范围有限,只影响到我们的一个商人。 因此,你可以忽略关于这种干扰的通讯。 我们真诚遗憾任何潜在的不便,并赞赏你对此事的理解.
自动翻译自官方事件更新。
Please be informed that due to an ongoing technical issue on 10/08/2026 since 12:17 CEST, some of your transactions may be set to an incomplete or invalid status. We are investigating the situation with the highest priority. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 10/08/2026 between 12:17 CEST and 14:24 CEST. We confirm that as of 14:24 CEST on 10/08/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
Please be informed that due to an ongoing technical issue on 06/08/2026 since 11:00 CEST, some of your transactions may be set to an incomplete or invalid status. We are investigating the situation with the highest priority. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 06/08/2026 between 11:00 and 16:06 CEST. We confirm that as of 16:06 CEST on 06/08/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
We would like to inform you about an ongoing issue with Bancontact transaction processing as from 12:29 CEST on 03/08/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
We would like to inform you that the issue with Bancontact transaction processing, which started at 12:29 CEST on 03/08/2026, is still ongoing. We are investigating the situation with the highest priority to fix it as soon as possible. An update will be provided shortly. We appreciate your understanding of the matter.
We would like to inform you that the issue with Bancontact transaction processing, which started at 12:29 CEST on 03/08/2026, is still ongoing. We are currently testing possible solutions. An update will be provided shortly. We appreciate your understanding of the matter.
Please be informed that due to a technical issue, some of your customers might have noticed a missing reference to Bancontact payments between 03/08/2026 12:26 and 11/08/2026 18:40 CEST. We confirm that the normal service has been resumed. Please note that this situation caused no financial impact on your business. Bancontact transactions have been processed normally, only transaction references might have been missing. We regret the situation and any potential inconvenience.
我们的系统发现,从17-07-2026 00:00开始的巴克莱交易没有正确结算. 因此,与相关交易有关的资金将晚于通常记入你的账户。 已部署一个专门小组,作为紧急事项调查这一局势。 一旦获得更多信息,我们将立即向您通报最新情况。 我们对任何潜在的不便感到遗憾并赞赏你的理解和耐心.
我们的系统已经发现,巴克莱交易结算文件的日期是2026年7月17日和20/07/2026年。 我们确认,这些定居点已于今天(21/07/2026)成功地重新提交获得者。 - 至于2026年7月17日的档案,所涉交易的收益将在4天后记入你的账户。 - 至于日期为20/07/2026年的档案,所涉交易的收益将在一天后记入你的账户。 我们对局势和任何潜在的不便感到遗憾.
自动翻译自官方事件更新。
现通知如下:自今日09:30起(2013年7月17日),iDEAL交易处理一直存在的问题。 我们正在最优先地调查局势。 不久将提供最新情况。 我们感谢你对此事的理解.
请注意,由于技术问题,您的部分客户可能无法于2026年7月17日09:30至11:09 CEST通过iDEAL在线支付. 我们确认,截至2026年7月17日CEST11:09,正常服务已经恢复,您的客户现在将能够正常付款。 我们对局势和任何潜在的不便感到遗憾.
自动翻译自官方事件更新。
特此通知您,从今天(15/07/2026)起,从09:01 CEST开始,Mastercard 3-D安全认证正在发生的技术问题。 由于无法进行3-D安全检查,这一问题导致一些交易获得0(不完全/无效)或2(拒绝认证)状态。 已部署一个专门小组,作为紧急事项调查这一局势。 不久将提供最新情况。 我们还确认,这个问题有外部责任(独立于世界在线).
请注意,在今天(15/07/2026年)09:01至10:53之间发生了影响Mastercard 3-D安全认证的扰动事件。 因此,在这一时间段内,您的一些客户可能收到了错误消息,他们由Mastercard处理的交易可能以0状态(不完全/无效)结束. 根据您的账户配置 : - 您的客户可能已经回到上一页,以另一种支付方法重新尝试支付,或者 - 交易可能未经三维安全程序处理。 我们确认,这个问题有外部责任(独立于世界在线).
自动翻译自官方事件更新。
We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 08:50 CEST (08/07/2026). This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check. A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly. We confirm the issue has an external responsibility (independent of Worldline).
Please be informed that a perturbation impacting 3-D Secure authentication occurred Today, (08/07/2026) between 08:50 and 12:05 CEST. As a result, during this time frame, some of your customers may have received an error message and their transaction treated may have ended in a status 0 (incomplete/invalid). Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure. We also confirm that the issue has an external responsibility (independent of Worldline).
We would like to inform you that we have detected an anomaly that may lead to a disruption in the processing of online transactions on the Worldline platform. Our technical experts are investigating the situation as a matter of priority. We will provide you with an update as soon as possible. We regret any inconvenience this may cause and thank you for your patience.
On 7 July 2026 at approximately 16:00 CEST, Worldline experienced a disruption in one of its datacenters, affecting a limited number of merchants in some countries in Europe. As a result, an increase of transactions processing time was observed and some payment transactions may have been rejected between 15:53 and 17:20 CEST. Our teams identified the root cause and have resolved the issue. We continue to closely monitor the situation to ensure full service stability. We remain fully committed to supporting our customers and partners.
We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 13:06 CEST (29/06/2026). We are pleased to announce that the system returned to normal operating conditions at 14:18 CEST on 03/07/2026. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDEAL on 29/06/2026 between 12:07 and 12:29 CEST. We confirm that as of 12:29 CEST on 29/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
We would like to inform you about an ongoing issue with WorldPay transaction processing as from 21:55 CEST on 23-06-2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
We have informed you earlier about a perturbation on our Worldline (WLOP) platform on 23-06-2026 as from 21:55 CET. Following investigation by our technical experts, please be informed that the perturbation concerns the WorldPay service only. If you do not use this specific service, please note that this issue has no impact on your business and you can ignore these communications. You will not receive further notifications regarding this issue. However, if your business benefits from the Worldpay service, we will provide you with more updates shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay on 23-06-2026 between 21:55 and 22:47 CEST. We confirm that as of 22:47 CEST on 23-06-2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
We would like to inform you about an ongoing issue with Apple Pay transaction processing as from 12:00 CEST on 19/06/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Apple Pay between 17/06/2026 at 12:22 CEST and 19/06/2026 at 12:56 CEST. We confirm that as of 12:56 CEST on 19/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldline Global Online Pay on 18/06/2026 between 07:22 and 07:25 CEST. We confirm that as of 07:25 CEST on 18/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
You may have experienced perturbations to perform transactions using the Worldline (WLOP) platform in the TEST environment as from 09:26 CEST (17/06/2026). We are pleased to announce that the system returned to normal operating conditions at 10:05 CEST. Please be informed that during this issue, the general transaction flow in the PRODUCTION environment has not been affected and payments are being treated as expected. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Please be informed that a perturbation impacting 3-D Secure authentication occurred on 15-06-2026 between 02:17 and 03:35 CEST. As a result, during this time frame, some of your customers may have received an error message and their transaction may have ended in a status 0 (incomplete/invalid). Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure.
Our systems have detected that some transactions starting from 09/06/2026, 09:15 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.
We are continuing to work on a fix for this issue.
Our systems have detected that the transaction settlement files dated from 08/06/2026 23:59 CEST - 09/06/2026 12:07 CEST have been rejected. We confirm that the settlement has been successfully resubmitted to the acquirer on 09/06/2026. The proceeds of the transactions involved will be credited to your account 1 day later than usual. We also confirm that the issue has an external responsibility (independent of Worldline).