计划维护 - EchoExam(美国、欧盟、APAC)
Outage重大事件
- resolved
2026年8月25日 7:57PM UTC计划 - 我们将对我们的基础设施进行维修. 维护时间表:8月26日,美国东部3:00AM 估计持续时间:60分钟 期望效果:平台或最终用户体验不会出现故障或中断. 8月26日 2026 7:00 AM UTC Active - 计划维护开始. 8月26日 2026年8月8日 UTC早上8点完成 - 计划维护完成.
自动翻译自官方事件更新。
36 Inkling incidents · 2026年5月 — official updates, affected components, duration and resolution details.
2026年8月25日 7:57PM UTC计划 - 我们将对我们的基础设施进行维修. 维护时间表:8月26日,美国东部3:00AM 估计持续时间:60分钟 期望效果:平台或最终用户体验不会出现故障或中断. 8月26日 2026 7:00 AM UTC Active - 计划维护开始. 8月26日 2026年8月8日 UTC早上8点完成 - 计划维护完成.
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2026年8月24日 协调世界时4:47PM 调查 - 我们正在调查一个影响整个平台项目出版和出口的问题。 用户在尝试这些行动时可能会遇到失败或延误. 我们的工程团队正积极致力于找出原因并恢复正常功能. 一旦获得更多信息,我们将提供更多最新情况。 2026年8月24日 协调世界时5:59PM 已查明 -- -- 我们已经查明了原因,并正在执行一项解决办法。 随着服务稳定,一些客户在EchoInk的出版工作在未来两小时内可能继续缓慢或中断. 8月24日 2026 7:00 PM UTC被识别 - 固定装置仍在执行中,客户在EchoInk发布和出口项目时将开始看到逐步改善. 一些用户可能继续遭遇延误或中断,而固定则会完全生效并稳定服务. 我们正在密切监测恢复情况,并将在服务全面恢复后再提供最新情况。 2026年8月24日 世界协调时8:10PM 已查明 -- -- 我们继续看到系统稳定,改进了EchoInk的项目出版和出口。 我们的小组正在密切监测业绩,一旦全面恢复服务,将再次提供最新情况。 2026年8月24日 9:41PM UTC决议 - 这一事件已经解决,EchoInk的出版项目已经恢复了全部功能. 谢谢你的耐心.
自动翻译自官方事件更新。
August 10, 2026 6:35PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure. Maintenance Schedule: August 11, 3:00AM Eastern U.S. Estimated Duration: 60 minutes Expected impact: There will be no downtime or disruption to the platform or end users. Maintenance activities are expected to take approximately 20 minutes per region. August 11, 2026 7:00AM UTC Active - Scheduled maintenance is starting. August 11, 2026 8:00AM UTC Completed - Scheduled maintenance is complete.
2026年7月28日 协调世界时10: 31 PM 排行 - 作为我们持续致力于增强EchoVideo经验的一部分,Echo360将部署一个生产发布,其中包括各种平台强化和教育工作者、学习者和管理者的新能力。 部署时间表:美国东部 持续时间:约60分钟 预期影响:预计在这一部署窗口期间不会出现故障或服务中断。 发布的方式将尽量减少客户的影响,同时在整个平台引入一些增强功能. 将在部署后提供详细介绍新特点和增强功能的发布说明,并公布在Echo360支助中心。 请联系客户成功管理员或电子邮件培训@echo360.com。 我们赞赏你的持续伙伴关系,并期待着根据你的EchoVideo经验作出这些改进。 2026年7月30日 UTC5:00 PM Active - 计划维护开始. 2026年7月30日 协调世界时7:00 完成 - 计划维护完成.
自动翻译自官方事件更新。
2026年7月28日 协调世界时10: 作为我们持续致力于增强EchoVideo经验的一部分,Echo360将部署一个生产发布,其中包括各种平台强化和教育工作者、学习者和管理者的新能力。 持续时间:预计影响约120分钟:预计在这一部署窗口期间不会发生故障或服务中断。 发布的方式将尽量减少客户的影响,同时在整个平台引入一些增强功能. 将在部署后提供详细介绍新特点和增强功能的发布说明,并公布在Echo360支助中心。 请联系客户成功管理员或电子邮件培训@echo360.com。 我们赞赏你的持续伙伴关系,并期待着根据你的EchoVideo经验作出这些改进。 2026年7月30日 UTC11:00 Active - 计划维护开始. 2026年7月30日 UTC凌晨1点完成 - 计划维护完成.
自动翻译自官方事件更新。
2026年7月28日 协调世界时10点29分 作为我们持续致力于增强EchoVideo经验的一部分,Echo360将部署一个生产发布,其中包括各种平台强化和教育工作者、学习者和管理者的新能力。 持续时间:预计影响约120分钟:预计在这一部署窗口期间不会发生故障或服务中断。 发布的方式将尽量减少客户的影响,同时在整个平台引入一些增强功能. 将在部署后提供详细介绍新特点和增强功能的发布说明,并公布在Echo360支助中心。 请联系客户成功管理员或电子邮件培训@echo360.com。 我们赞赏你的持续伙伴关系,并期待着根据你的EchoVideo经验作出这些改进。 2026年7月29日 10:00PM UTC活动 - 计划维护开始. 2026年7月30日 UTC中午12:30 完成 - 计划维护完成.
自动翻译自官方事件更新。
2026年7月28日 协调世界时10: 27 PM 排行 作为我们持续致力于增强EchoVideo经验的一部分,Echo360将部署一个生产发布,其中包括各种平台强化和教育工作者、学习者和管理者的新能力。 持续时间:约60分钟 预期影响:预计在这一部署窗口期间不会发生故障或服务中断。 发布的方式将尽量减少客户的影响,同时在整个平台引入一些增强功能. 将在部署后提供详细介绍新特点和增强功能的发布说明,并公布在Echo360支助中心。 请联系客户成功管理员或电子邮件培训@echo360.com。 我们赞赏你的持续伙伴关系,并期待着根据你的EchoVideo经验作出这些改进。 2026年7月29日 UTC11:00 Active - 计划维护开始. 2026年7月29日 UTC凌晨1点完成 - 计划维护完成.
自动翻译自官方事件更新。
2026年7月17日 1:25PM UTC Schedult - 我们很高兴宣布发布更新的EchoVideo移动应用程序, 7月20日, 星期一下午2: 00 U. 此版引入了上个版本没有的多功能增强和新能力,为用户提供了更好的EchoVideo移动体验. 目前拥有遗留的EchoVideo移动应用程序被安装的用户会通过标准应用更新程序获得新应用程序的就地升级. 他们不需要下载或安装单独的应用程序。 启用自动更新的用户可以自动接收更新. 公开文件,包括有关该应用的新功能和功能的信息,将在最新应用发布后在我们的支持网站上提供。 发布日期:星期一,7月20日 可用时间:下午2:00 美国东部支援站点: support.echo360.com 其他问题或援助,请联系@echo360.com July 2026 6:00PM UTC Active - 计划维护工作开始. 2026年7月20日 协调世界时6:30 完成 - 计划维护完成.
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2026年7月13日 3:37PM UTC 时刻表 - Echo360将部署EchoVideo的出品版. 该版完全专注于使Epiphan Penvilo集成(GA). 在与全球各区域的多个伙伴成功开展早期获取方案之后,一体化表明已准备好广泛使用生产。 GA发布使所有符合条件的客户能够利用集成,利用所支持的Epiphan设备来简化捕获和内容工作流程. 部署时间表:7月15日下午5:00 美国东部 持续时间:60分钟 预期影响:预计在这一部署窗口期间不会出现故障或服务中断。 支助小组、客户成功小组和工程小组已与释放计划保持一致,并准备在部署生产后协助客户。 2026年7月15日 9:00PM UTC Active - 计划维护开始. 2026年7月15日 UTC上午10点完成 - 计划维护完成.
自动翻译自官方事件更新。
2026年7月13日 3:37PM UTC 时刻表 - Echo360将部署EchoVideo的出品版. 该版完全专注于使Epiphan Penvilo集成(GA). 在与全球各区域的多个伙伴成功开展早期获取方案之后,一体化表明已准备好广泛使用生产。 GA发布使所有符合条件的客户能够利用集成,利用所支持的Epiphan设备来简化捕获和内容工作流程. 部署时间表:7月15日中午12时 美国东部 持续时间:60分钟 预期影响:预计在这一部署窗口期间不会出现故障或服务中断。 支助小组、客户成功小组和工程小组已与释放计划保持一致,并准备在部署生产后协助客户。 2026年7月15日 UTC凌晨4点 - 计划维护开始. 2026年7月15日 协调世界时5:00 完成 - 计划维护完成.
自动翻译自官方事件更新。
2026年7月13日 3:37PM UTC 时刻表 - Echo360将部署EchoVideo的出品版. 该版完全专注于使Epiphan Penvilo集成(GA). 在与全球各区域的多个伙伴成功开展早期获取方案之后,一体化表明已准备好广泛使用生产。 GA发布使所有符合条件的客户能够利用集成,利用所支持的Epiphan设备来简化捕获和内容工作流程. 部署时间表:7月15日早上6:00 美国东部 持续时间:60分钟 预期影响:预计在这一部署窗口期间不会发生故障或服务中断。 支助小组、客户成功小组和工程小组已与释放计划保持一致,并准备在部署生产后协助客户。 2026年7月15日 UTC上午10:00 Active - 计划维护开始. 2026年7月15日 UTC上午11:00 完成 - 预定的维护完成.
自动翻译自官方事件更新。
July 13, 2026 8:15PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: July 13, 6:00 PM Eastern U.S. Duration: 30 minutes Expected Impact: This maintenance will be completed with no downtime or disruption to end users. Services will remain fully available throughout the maintenance window. July 13, 2026 10:00PM UTC Active - Scheduled maintenance is starting. July 13, 2026 10:30PM UTC Completed - Scheduled maintenance is complete.
July 6, 2026 8:53PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: July 9, 5:00 PM Eastern (U.S.) Duration: 120 minutes Expected Impact: No disruption to users is anticipated, and no downtime is expected. We appreciate your understanding as we continue to invest in providing a dependable, high-performance experience you can trust. July 9, 2026 9:00PM UTC Active - Scheduled maintenance is starting. July 9, 2026 11:00PM UTC Completed - Scheduled maintenance is complete.
July 6, 2026 8:53PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: July 9, 12:00 PM Eastern (U.S.) Duration: 120 minutes Expected Impact: No disruption to users is anticipated, and no downtime is expected. We appreciate your understanding as we continue to invest in providing a dependable, high-performance experience you can trust. July 9, 2026 4:00PM UTC Active - Scheduled maintenance is starting. July 9, 2026 6:00PM UTC Completed - Scheduled maintenance is complete.
July 6, 2026 8:53PM UTC Scheduled - We will be conducting scheduled maintenance on our infrastructure as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Maintenance Schedule: July 9, 6:00 AM Eastern (U.S.) Duration: 120 minutes Expected Impact: No disruption to users is anticipated, and no downtime is expected. We appreciate your understanding as we continue to invest in providing a dependable, high-performance experience you can trust. July 9, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 9, 2026 12:00PM UTC Completed - Scheduled maintenance is complete.
July 2, 2026 8:49PM UTC Scheduled - As part of our ongoing commitment to enhancing the EchoVideo experience, Echo360 will be deploying a production release that includes a variety of platform enhancements and new capabilities for educators, learners, and administrators. Deployment Schedule: July 3, 2026 12:00 PM Eastern U.S. Duration: Approximately 60 minutes Expected Impact: No downtime or service interruption is expected during this deployment window. The release will be performed in a manner that minimizes customer impact while introducing a number of enhancements across the platform. Release notes detailing the new features and enhancements will be available following the deployment and will be published on the Echo360 Support Center. If you have any questions about this release or would like assistance with the new capabilities, please contact your Customer Success Manager or email [email protected]. We appreciate your continued partnership and look forward to delivering these improvements to your EchoVideo experience. July 3, 2026 4:00PM UTC Active - Scheduled maintenance is starting. July 3, 2026 5:00PM UTC Completed - Scheduled maintenance is complete.
July 2, 2026 3:56PM UTC Investigating - We are currently investigating degraded performance affecting a limited number of customers who use Livestreaming in the U.S. region. Impact: Some live streams may display a “Waiting for livestream” message instead of connecting successfully. This issue is intermittent and does not affect all live streams. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide another update as soon as more information is available. July 2, 2026 5:30PM UTC Investigating - We are actively investigating the limited issue affecting some Livestreams in the U.S. region. We are continuing to work toward identifying the root cause and restoring normal service. We appreciate your patience and will provide regular updates as more information becomes available. July 2, 2026 7:00PM UTC Identified - Our engineering team has identified that this issue is limited to livestreams that were scheduled prior to today's deployment. We are continuing to work toward restoring normal service and ensuring previously scheduled livestreams take place as intended. We appreciate your patience and will provide another update as soon as more information becomes available. July 2, 2026 8:20PM UTC Identified - Our engineering team has identified a fix to restore normal service for the affected livestreams in the U.S. region. This issue remains limited to livestreams that were scheduled prior to today's deployment. As part of the remediation, our systems will automatically recalculate existing livestream schedules. No action is required from customers. Once the update has been completed, we will provide an update and continue monitoring the service to confirm affected livestreams are functioning as expected. Thank you for your patience as we resolve this issue. July 2, 2026 9:34PM UTC Monitoring - Our engineering team has completed remediation steps for the US region. Initial verification confirms potentially impacted live streams are now functioning successfully in the US region. No action is required from customers. We will continue to closely monitor the service to ensure everything remains stable. July 3, 2026 3:00PM UTC Resolved - Monitoring has been completed, and we have confirmed that the issue has been fully resolved. Live streams in the U.S. region are operating normally, including those that were scheduled prior to yesterday's deployment. No further impact has been observed, and no action is required from customers. We appreciate your patience and understanding while we worked to resolve this issue.
July 1, 2026 4:25PM UTC Scheduled - We will be performing a scheduled deployment for EchoPoll, EchoExam, and PointSolutions as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Deployment Schedule: July 3, 1:00 AM Eastern Time (U.S.) Maintenance Window: 90 minutes Expected Impact: During the maintenance window, end users may experience a brief service interruption lasting less than five minutes. This release includes enhancements and updates designed to improve platform performance, stability, and overall reliability. These deployments reflect our continued investment in providing a dependable, enterprise-grade experience for our customers. We appreciate your understanding and continued partnership as we enhance the platform. July 3, 2026 5:00AM UTC Active - Scheduled maintenance is starting. July 3, 2026 6:30AM UTC Completed - Scheduled maintenance is complete.
July 1, 2026 4:25PM UTC Scheduled - We will be performing a scheduled deployment for EchoPoll, EchoExam, and PointSolutions as part of our ongoing commitment to delivering a reliable, high-performance platform for all users. Deployment Schedule: July 2, 12:00 PM Eastern Time (U.S.) Maintenance Window: 90 minutes Expected Impact: During the maintenance window, end users may experience a brief service interruption lasting less than five minutes. This release includes enhancements and updates designed to improve platform performance, stability, and overall reliability. This deployments reflect our continued investment in providing a dependable, enterprise-grade experience for our customers. We appreciate your understanding and continued partnership as we enhance the platform. July 2, 2026 4:00PM UTC Active - Scheduled maintenance is starting. July 2, 2026 5:30PM UTC Completed - Scheduled maintenance is complete.
June 25, 2026 1:24AM UTC Scheduled - As part of our ongoing commitment to enhancing the EchoVideo experience, Echo360 will be deploying a production release that includes a variety of platform enhancements and new capabilities for educators, learners, and administrators. Deployment Schedule: July 2, 2026 12:00 PM Eastern U.S. Duration: Approximately 60 minutes Expected Impact: No downtime or service interruption is expected during this deployment window. The release will be performed in a manner that minimizes customer impact while introducing a number of enhancements across the platform. Release notes detailing the new features and enhancements will be available following the deployment and will be published on the Echo360 Support Center. If you have any questions about this release or would like assistance with the new capabilities, please contact your Customer Success Manager or email [email protected]. We appreciate your continued partnership and look forward to delivering these improvements to your EchoVideo experience. July 2, 2026 4:00PM UTC Active - Scheduled maintenance is starting. July 2, 2026 5:00PM UTC Completed - Scheduled maintenance is complete.