Insightly 中断历史

1. 2026年8月26日 UTC 21:58resolved

   大约在下午1:51到下午2:45之间,一些顾客遇到了错误,无法登录。 这个问题已经解决,服务从2:45起全面恢复。 我们继续监视并道歉 干扰.

自动翻译自官方事件更新。

1. 2026年4月28日 UTC 22:59identified

   We have identified that a specific email domain is currently being flagged by some providers, affecting the delivery of marketing emails. Our team is actively working on restoring. We will provide updates as we progress toward full resolution.

2. 2026年4月28日 UTC 23:56monitoring

   We have implemented a fix for the domain reputation issues and are seeing marketing emails successfully reaching inboxes again. We are currently monitoring at this time.

3. 2026年4月30日 UTC 18:50resolved

   The issue has been resolved since the 28th.

1. 2026年2月24日 UTC 21:01identified

   We have identified the underlying issue contributing to elevated new grant creation feature. Additional information: https://status-v3.nylas.com/incidents/5znbs35pn314

2. 2026年2月24日 UTC 22:51resolved

   This incident has been resolved.

1. 2025年7月28日 UTC 23:28investigating

   Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of pp to 70 Min. We are working to reduce this delay back down to normal levels.

2. 2025年7月29日 UTC 15:04identified

   We've identified the cause, have eliminated the delays, and will be implementing a longer-term solution shortly.

3. 2025年7月29日 UTC 23:37resolved

   We have implemented a fix for the issue and have had no delays over the past 18 hours.

1. 2025年7月24日 UTC 18:04resolved

   We experienced a service disruption between 5:00 PM and 6:10 PM, affecting both our API and application services. The issue was caused by a host failure within our infrastructure. Our team identified the root cause and restored service by 6:10 PM. We are continuing to monitor the system and will implement safeguards to prevent a recurrence. We apologize for the inconvenience and appreciate your patience.

1. 2025年5月29日 UTC 21:40identified

   We are currently experiencing a delay in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows of up to 20 minutes. We are working to reduce this delay back down to normal levels.

2. 2025年5月29日 UTC 22:50resolved

   We have resolved the delays in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows.

1. 2025年5月28日 UTC 21:05investigating

   Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.

2. 2025年5月28日 UTC 21:49monitoring

   We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.

3. 2025年5月29日 UTC 02:33resolved

   This incident has been resolved.

1. 2024年7月19日 UTC 06:36identified

   We've identified a problem & are working with the vendor towards a solution

2. 2024年7月19日 UTC 08:51monitoring

   We've implemented a fix & monitoring the platform stability

3. 2024年7月19日 UTC 09:45resolved

   This incident has been resolved.

1. 2024年6月27日 UTC 14:46investigating

   We're investigating a 503 & 504 error when navigating to login.insightly.com

2. 2024年6月27日 UTC 15:19monitoring

   A fix has been implemented & login.insightly.com has returned to operational. We are continuing to monitor the login page

3. 2024年6月27日 UTC 18:22resolved

   The issue had been resolved by 8:30am PT & we will continue to monitor

1. 2024年5月31日 UTC 15:31investigating

   Some customers are experiencing DNS resolution problems when using their custom support portal domain names. We are investigating it now and will update you shortly.

2. 2024年5月31日 UTC 16:15identified

   We've identified the component that is causing the failure and are working with the provider to remediate the issue.

3. 2024年5月31日 UTC 17:32monitoring

   Service has been restored, and we are continuing to monitor the redirect platform stability.

4. 2024年5月31日 UTC 19:25resolved

   This incident has been resolved.

1. 2024年4月17日 UTC 23:52investigating

   We are currently investigating an issue that is impacting the performance of functions like Audit Log, Notifications, Workflows, AppConnect, and Search.

2. 2024年4月17日 UTC 23:54identified

   The issue has been identified and a fix is being implemented.

3. 2024年4月18日 UTC 02:39resolved

   This incident has been resolved.

1. 2024年3月5日 UTC 16:08investigating

   We are investigating issues with SSO logins using Google workspace accounts that are intermittently failing. We are engaged on this and will continue updating as we know more.

2. 2024年3月5日 UTC 16:31identified

   The issue has been identified and a fix is being implemented.

3. 2024年3月5日 UTC 16:33monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年3月5日 UTC 16:47resolved

   This incident has been resolved.

1. 2024年1月5日 UTC 16:30investigating

   Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 45 Min. We are working to reduce this delay back down to normal levels.

2. 2024年1月5日 UTC 18:05monitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年1月5日 UTC 21:26resolved

   This incident has been resolved.

1. 2023年11月14日 UTC 21:13investigating

   We are currently investigating an issue impacting Global Search. Object based search is functional.

2. 2023年11月14日 UTC 21:31identified

   The issue has been identified and a fix is being implemented.

3. 2023年11月14日 UTC 23:14monitoring

   A fix has been implemented and we are monitoring the results.

4. 2023年11月14日 UTC 23:35resolved

   This incident has been resolved.

1. 2023年9月25日 UTC 16:18investigating

   We are investigating a slowdown in application performance.

2. 2023年9月25日 UTC 17:07identified

   We've identified a cause for the performance issue and have implemented a fix.

3. 2023年9月25日 UTC 17:42monitoring

   We have implemented an update to return performance to normal, and are continuing to monitor the results.

4. 2023年9月25日 UTC 18:31resolved

   This performance incident has been resolved, and services are back to normal operation.

1. 2023年8月22日 UTC 23:12investigating

   We are currently investigating a slow down in processing webhooks, audit log events, workflow automation actions, and search sync.

2. 2023年8月23日 UTC 01:03identified

   The issue has been identified and a fix is being implemented.

3. 2023年8月23日 UTC 03:01monitoring

   A fix has been implemented and we are monitoring the results.

4. 2023年8月23日 UTC 04:09resolved

   This incident has been resolved.

1. 2023年8月4日 UTC 18:26investigating

   We've experiencing errors on the email creation components of our Marketing application affecting the design steps within email creation. The CRM and Support application, along with the other Marketing application features, are unaffected.

2. 2023年8月4日 UTC 19:33resolved

   This incident has been resolved.

1. 2023年8月2日 UTC 08:38investigating

   We are investigating elevated error rates with our API.

2. 2023年8月2日 UTC 09:13identified

   We've identified the cause of the errors, and are working on a resolution.

3. 2023年8月2日 UTC 11:01identified

   We've implemented an update and all systems are functional.

4. 2023年8月2日 UTC 11:02resolved

   This incident has been resolved.

1. 2023年6月20日 UTC 23:57investigating

   We are seeing elevated timeout rates and are investigating.

2. 2023年6月21日 UTC 00:02monitoring

   We have identified the issue and have implemented a fix.

3. 2023年6月21日 UTC 00:05resolved

   The incident has ben resolved, and all systems are functioning as expected.

1. 2023年5月4日 UTC 17:15investigating

   Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 90 Min. We are working to reduce this delay back down to normal levels.

2. 2023年5月4日 UTC 17:42identified

   The issue has been identified and a fix is being implemented.

3. 2023年5月4日 UTC 19:59monitoring

   A fix has been implemented and we are monitoring the results.

4. 2023年5月5日 UTC 05:31resolved

   This incident has been resolved.