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    Intricately 中断历史

    15 Intricately incidents · 2019年7月 — official updates, affected components, duration and resolution details.

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    Hardware incident with our primary database

    开始时间 2024年11月29日 UTC 23:17 · 52m

    Outage严重事件
    受影响的组件
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2024年11月29日 UTC 23:17identified

      The issue has been identified and a fix is being implemented.

    2. 2024年11月29日 UTC 23:22identified

      We are continuing to work on a fix for this issue.

    3. 2024年11月30日 UTC 00:09resolved

      This incident has been resolved.

    Availability of Intricately Platform

    开始时间 2022年2月24日 UTC 17:07 · 17m

    Outage严重事件
    受影响的组件
    Enrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2022年2月24日 UTC 17:07investigating

      Our engineering team is investigating a connectivity issue affecting Intricately Platforms. Users can't currently access the Intricately platform and the Chrome Extension. We'll keep this page updated.

    2. 2022年2月24日 UTC 17:18monitoring

      The affected components are operational, and we're monitoring the results.

    3. 2022年2月24日 UTC 17:25resolved

      This incident has been resolved.

    Salesforce Connector Enrichment Delays

    开始时间 2021年9月17日 UTC 15:45 · 5h 15m

    Issues轻微事件
    受影响的组件
    Enrichment
    1. 2021年9月17日 UTC 15:45identified

      We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.

    2. 2021年9月17日 UTC 15:45identified

      We are continuing to work on a fix for this issue.

    3. 2021年9月17日 UTC 16:04monitoring

      We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.

    4. 2021年9月17日 UTC 21:00resolved

      This incident has been resolved.

    Salesforce Connector Enrichment Delays

    开始时间 2021年9月1日 UTC 23:31 · 23h 16m

    Issues轻微事件
    受影响的组件
    Enrichment
    1. 2021年9月1日 UTC 23:31investigating

      We are currently investigating Salesforce record enrichment delays with our Salesforce Connector. We'll provide further updates as soon as we have them.

    2. 2021年9月2日 UTC 04:06monitoring

      We have stabilized Salesforce record enrichment times by scaling up our infrastructure. We'll continue to actively monitor enrichment times for the next 24 hours to ensure continued smooth operation.

    3. 2021年9月2日 UTC 22:48resolved

      This incident has been resolved.

    Salesforce record enrichment issues

    开始时间 2021年6月23日 UTC 23:38 · 1d 10h

    Outage重大事件
    受影响的组件
    Enrichment
    1. 2021年6月23日 UTC 23:38investigating

      We are actively investigating intermittent Salesforce record enrichment failures. We will provide additional updates as soon as they become available.

    2. 2021年6月24日 UTC 13:38investigating

      We are deploying an emergency release this morning to give us greater visibility into the issue.

    3. 2021年6月24日 UTC 20:11investigating

      All Salesforce Lead and Account records created as of 15 minutes ago have been enriched and all enrichment failures we have encountered throughout our investigation have been due to Salesforce field validation errors (issues with the Salesforce record, unrelated to Intricately). We continue to investigate anecdotal reports of records not being enriched and will post updates as we have them.

    4. 2021年6月25日 UTC 10:26monitoring

      Our Salesforce Connector has been operating smoothly for the past 36 hours without any enrichment failures or delays. All enrichment errors thus far have been attributed to Salesforce record validation errors, unrelated to the Salesforce Connector itself. We continue to closely monitor Salesforce record enrichment but, at this time, are marking this incident as resolved.

    5. 2021年6月25日 UTC 10:27resolved

      This incident has been resolved.

    Email delivery delays

    开始时间 2021年5月13日 UTC 18:16 · 3h 9m

    Pending
    受影响的组件
    Login and Signup
    1. 2021年5月13日 UTC 18:16investigating

      We are investigating reports of email delivery delays. We'll be providing updates ahere s soon as we have them.

    2. 2021年5月13日 UTC 21:25resolved

      All email delivery is now back to normal.

    CSV file enrichment uploads are not working

    开始时间 2021年4月26日 UTC 15:26 · 12m

    Outage重大事件
    受影响的组件
    List Enrichment
    1. 2021年4月26日 UTC 15:26investigating

      We are currently investigating this issue. Note: Enriching domains by pasting them directly into intricately.com continues to work without issue.

    2. 2021年4月26日 UTC 15:38resolved

      This incident has been resolved and all enrichment services are operational.

    Smart Lists are currently unavailable

    开始时间 2021年1月11日 UTC 19:29 · 33m

    Outage严重事件
    受影响的组件
    Smart Lists
    1. 2021年1月11日 UTC 19:29investigating

      We are actively working on restoring Smart List functionality.

    2. 2021年1月11日 UTC 20:03resolved

      This incident has been resolved.

    Delays in Data Deliveries

    开始时间 2021年1月4日 UTC 18:05 · 0m

    Issues轻微事件
    1. 2021年1月7日 UTC 18:20resolved

      We are investigating delays in data deliveries due to availability issues from one of our infrastructure providers.

    Service Outage

    开始时间 2020年11月3日 UTC 19:39 · 1h 9m

    Outage严重事件
    受影响的组件
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2020年11月3日 UTC 19:39investigating

      We are currently investigating this incident.

    2. 2020年11月3日 UTC 20:48resolved

      This incident has been resolved.

    Emergency Maintenance (Network Connectivity Issues)

    开始时间 2020年10月29日 UTC 21:23 · 1h 24m

    Outage严重事件
    受影响的组件
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2020年10月29日 UTC 21:23investigating

      Our web / API platform is experiencing network connectivity issues - we are actively investigating this incident.

    2. 2020年10月30日 UTC 03:40resolved

      This incident has been resolved.

    Smart List Creation Experience Degraded

    开始时间 2020年6月15日 UTC 19:52 · 8h 21m

    Issues轻微事件
    受影响的组件
    Smart Lists
    1. 2020年6月15日 UTC 19:52investigating

      Our new Smart Lists creation page is missing welcome messaging and instructions for how to create your Smart List. We are currently investigating this issue.

    2. 2020年6月16日 UTC 00:20identified

      The issue has been identified and a fix is being implemented.

    3. 2020年6月16日 UTC 04:12resolved

      This incident has been resolved.

    Smart List Download Notification Email Delivery Delays

    开始时间 2020年6月15日 UTC 18:44 · 0m

    Pending
    受影响的组件
    Smart Lists
    1. 2020年6月15日 UTC 18:44resolved

      This incident has been resolved.

    APIs and intricately.com application are down

    开始时间 2019年7月11日 UTC 18:38 · 3m

    Outage严重事件
    受影响的组件
    Enrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2019年7月11日 UTC 18:38identified

      The issue has been identified and a fix is being implemented.

    2. 2019年7月11日 UTC 18:41resolved

      This incident has been resolved.

    Unable to create new Smart Lists

    开始时间 2019年7月5日 UTC 16:39 · 26m

    Outage重大事件
    受影响的组件
    Smart Lists
    1. 2019年7月5日 UTC 16:39investigating

      We are currently investigating this issue.

    2. 2019年7月5日 UTC 17:04resolved

      Smart List operation is now back to normal.