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    Ionic Framework 中断历史

    51 Ionic Framework incidents · 2018年12月 — official updates, affected components, duration and resolution details.

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    在 Appflow 有 Bitbucket 令牌的问题

    开始时间 2026年7月14日 UTC 05:00 · 0m

    Pending
    1. 2026年7月15日 UTC 15:37resolved

      托肯斯没有像预期的那样刷新,导致建筑无法初始化. 工程推向了这个过程的固定.

    自动翻译自官方事件更新。

    Issues authenticating with Azure DevOps in Appflow

    开始时间 2026年1月7日 UTC 18:57 · 4d 20h

    Issues轻微事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2026年1月7日 UTC 18:57investigating

      Customers using Azure DevOps as their git provider may be unable to link their repositories or complete builds in Appflow. We are looking into the issue and will share updates as we have more information.

    2. 2026年1月7日 UTC 22:27monitoring

      A fix has been implemented and we are monitoring the results. If you continue to experience issues with builds, please try the following steps: 1. Revoke the Azure DevOps integration in Personal settings > Integrations 2. Reconnect the repository in your app's git settings 3. Push a new commit in your repository 4. Trigger a build from the new commit and confirm whether the cloning process completes successfully Please reach out to us if the steps above do not resolve the issue.

    3. 2026年1月12日 UTC 14:58resolved

      This incident has been resolved.

    4. 2026年1月13日 UTC 17:18postmortem

      On January 6th, 2026, at 1:53 PM EST, Appflow's Azure DevOps integration stopped working. Customers using Azure DevOps as their git provider were unable to authenticate, link repositories, or run builds. The issue was caused by the expiration of our Azure DevOps OAuth client secret, which had been valid for 5 years since its creation in January 2021. The incident was reported on January 7th, 2026, at 12:27 PM EST, and initially resolved at 3:27 PM EST by rotating the secret and redeploying the authentication service. However, on January 8th, 2026, at 11:04 AM EST, we discovered that builds were still failing because a second service \(appflow-apps\) also had a copy of the expired secret. Full resolution was confirmed at 12:51 PM EST after updating the secret in both locations.

    Ionic services temporarily inaccessible due to Cloudflare outage

    开始时间 2025年11月18日 UTC 15:00 · 0m

    Pending
    1. 2025年11月18日 UTC 15:37resolved

      As a result of Cloudflare's outage, users may have been intermittently unable to access Ionic's services as of 11:48 UTC. The incident was resolved as of 14:57 UTC.

    iOS builds failing

    开始时间 2025年1月6日 UTC 09:00 · 0m

    Pending
    1. 2025年1月6日 UTC 21:59resolved

      Starting on Jan 6th, 2024 at 17:17 UTC, Appflow builds using the iOS 2024.10 build stack began failing. An issue was identified that was preventing builds from successful completion, resulting in stuck builds timing out after an hour. The issue was resolved Jan 6th 2024 20:15 UTC.

    Appflow iOS Builds are down

    开始时间 2024年6月5日 UTC 09:26 · 11h 32m

    Outage重大事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2024年6月5日 UTC 13:26investigating

      We are currently investigating an ongoing issue with iOS builds in Appflow.

    2. 2024年6月5日 UTC 13:42monitoring

      A fix has been applied that should resolve iOS build failures and we are monitoring the results.

    3. 2024年6月5日 UTC 20:58resolved

      This incident has been resolved.

    4. 2024年6月12日 UTC 20:21postmortem

      Appflow production environment experienced an outage, which resulted in Appflow being unable to build iOS Apps. The incident occurred due to expiration of Ionic’s Certificate Authority \(CA\)—the trusted entity that ensures secure communications between the worker and controller that orchestrates iOS builds. The CA was mistakenly set to expire causing the workers to no longer communicate with the controller, leading to the disruption. The incident was resolved by generating a new certificate. To prevent such incidents in the future, Ionic’s CA rotation process is being reviewed for opportunities to increase reliability and security with additional monitoring.

    Appflow iOS builds intermittently failing

    开始时间 2024年5月8日 UTC 14:11 · 2h 24m

    Issues轻微事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2024年5月8日 UTC 14:11investigating

      Beginning around 5:00 am ET, degraded performance of the iOS build runners has been identified. iOS builds may be intermittently failing. We are working on investigating the issue and should have more details available shortly. Thank you for your patience.

    2. 2024年5月8日 UTC 14:31monitoring

      A fix has been implemented and we currently working on identifying the root cause. We expect that new iOS builds should no longer fail. Thank you for your patience.

    3. 2024年5月8日 UTC 16:34resolved

      This incident has been resolved.

    4. 2024年5月8日 UTC 20:54postmortem

      On May 8th, the Appflow service experienced degraded performance from 3 AM EDT to 9:45 AM EDT. This was caused by an upgrade in our cloud hypervisor software specifically for Mac virtual machines running on Intel CPU Architecture. Late evening May 7th, 2024, the Appflow team rolled out an upgrade to the Mac Hypervisor software on Intel Mac machines in the Appflow Build Cloud. This change introduced a new limitation to network requests within Mac virtual machines which subsequently caused timeouts on external requests within build executions. As a result, all builds running on the affected instances would fail or timeout. On May 8th, 2024 at approximately 9:45 AM EDT, we rolled back all of the affected instances with the older version of the software to resolve the introduced problem.

    Appflow Builds and Live Updates - Service Interruption

    开始时间 2024年4月2日 UTC 15:00 · 0m

    Pending
    1. 2024年4月11日 UTC 18:32resolved

      In the week of March 24, Ionic made some internal changes to GitHub configuration during the process of migrating to a new CI/CD setup. While deploying one service to test the changes, one of the required secrets was not correctly migrated. This was not immediately detected as the service's successful responses were heavily cached. Once the caches expired, the missing secret caused the service to respond with failure responses to permission checks. These failures were incorrectly interpreted by downstream services. This was the root cause of these services failing and resulting downtime with the Appflow dashboard. Once the required secret was migrated and caches were flushed, all service was restored. Remediation CI/CD pipeline is updated to check for missing / incorrectly migrated secrets and fail fast under this scenario. Additional changes weee made to downstream services to not misinterpret failure responses.

    iOS Deployment Partial Outage

    开始时间 2023年12月6日 UTC 13:00 · 0m

    Issues轻微事件
    1. 2023年12月6日 UTC 15:50resolved

      Around 8:00 am ET, a partial outage was identified in which iOS deployments that were deployed independently from builds were failing to deploy successfully. A fix was released around 10:00 am ET, which has since resolved any iOS deployment issues.

    Enterprise native plugins authorization issue

    开始时间 2023年9月20日 UTC 21:00 · 0m

    Outage重大事件
    1. 2023年9月21日 UTC 16:47resolved

      At 4pm on September 20, 2023, an Appflow code deployment impacted the ability to download Ionic Enterprise native plugins requiring an authorization key. The issue originated from changes in the way we handle authentication parameters. Users were encountering 403 errors during download requests. The issue was identified and resolved. No action is required from Customers at this time.

    Appflow iOS signing issues

    开始时间 2023年6月9日 UTC 16:08 · 3h 7m

    Issues轻微事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2023年6月9日 UTC 16:08investigating

      We are currently investigating issues with iOS build signing on Appflow. This may prevent users from completing new iOS builds using the MacOS builds stacks. We will post more details shortly. Thank you for your patience.

    2. 2023年6月9日 UTC 18:16monitoring

      A fix has been implemented for this and users should be able to run iOS builds as expected. Please reach out to our support team in case if you are still seeing any issues. Thank you for your patience.

    3. 2023年6月9日 UTC 19:14resolved

      This incident has been resolved. If you are still seeing any issues please reach out to our Support team.

    Github integration issues with Appflow

    开始时间 2023年6月7日 UTC 17:37 · 1h 14m

    Pending
    1. 2023年6月7日 UTC 17:37identified

      The Appflow dashboard integration with GitHub is currently impacted by a widespread Github webhooks degraded performance. Users may be unable to see new commits from GitHub during this incident. This is an issue with 3rd party service and our Appflow team is actively monitoring. Thanks for your patience!

    2. 2023年6月7日 UTC 18:51resolved

      A fix has been deployed by the GitHub Team. The Appflow integration should work as expected. Please do contact support if you are seeing any issues. Thanks for your patience.

    Appflow iOS builds stuck in Queued state

    开始时间 2023年4月27日 UTC 21:37 · 1h 12m

    Outage重大事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2023年4月27日 UTC 21:37investigating

      We are currently investigating iOS builds that are stuck in the queued state. This may prevent users from triggering new builds using the MacOS builds stacks. We will post further details soon. Thanks for your cooperation.

    2. 2023年4月27日 UTC 22:26monitoring

      The issue has been fixed and we were able to confirm that new iOS builds can trigger. Please reach out to our support in case if you are still seeing any issues. Thank you for your patience.

    3. 2023年4月27日 UTC 22:49resolved

      This incident is now resolved. Please reach out to our support incase if you are still seeing any related issues.

    Appflow live update process is running slow or fails intermittently.

    开始时间 2023年3月30日 UTC 14:47 · 3h 1m

    Issues轻微事件
    受影响的组件
    Ionic Appflow Live Update Service
    1. 2023年3月30日 UTC 14:47investigating

      Our Appflow team is currently investigating reports of live updates failures or slower live updates. We will keep you informed as soon as we have further updates. Thanks for your patience.

    2. 2023年3月30日 UTC 15:51monitoring

      We believe this is resolved as of now. We are currently monitoring the results for any reoccurance. Please do reach out to our support in case you are seeing any further issues. Thanks for your patience.

    3. 2023年3月30日 UTC 17:48resolved

      We believe this incident is resolved. Please do reach out to our support in case you are still seeing any issues. Thank you for your patience.

    4. 2023年4月4日 UTC 19:58postmortem

      On Wednesday, March 29th, 2023, we implemented an update to our live updates service that incorporated a dependency update, inadvertently affecting the response time of requests to our manifest endpoint. This issue became apparent on Thursday morning as regular traffic increased, resulting in noticeably slower live update responses. We promptly addressed the situation by rolling back the update, pinpointing the specific change responsible for the slowdown, and successfully redeploying an improved version.

    Appstore deployment failures on macOS build stacks.

    开始时间 2023年2月17日 UTC 18:00 · 1d 0h

    Pending
    受影响的组件
    Ionic Appflow Automations Service
    1. 2023年2月17日 UTC 18:00investigating

      We are currently investigating an issue preventing deployments to Appstore for iOS builds. Users can build as expected but may not be able to deploy from Appflow. Thanks for your patience.

    2. 2023年2月17日 UTC 21:31monitoring

      There has been an ongoing connection issue between Appflow and Apple. We believe Apple has begun accepting binary uploads again, so please redeploy your app(s) as needed. Please do reach out to our support in case you are seeing any further issues. Thanks for your patience.

    3. 2023年2月18日 UTC 18:44resolved

      We believe this incident is resolved and users should be able to deploy to the Appstore as expected. If you are still seeing any issues, please contact our support. Thank you for your co-operation.

    Investigating Appstore deployment failures on older macOS build stacks.

    开始时间 2023年2月14日 UTC 23:52 · 3h 13m

    Pending
    1. 2023年2月14日 UTC 23:52investigating

      We are currently investigating an issue that is preventing Appstore deployments for iOS Appstore builds from all older build stacks other than macOS - 2022.10. We are working on a fix but in the meantime, it is recommended that you can try using the latest build stack macOS - 2022.10 as a workaround. Thank you for your patience.

    2. 2023年2月15日 UTC 03:05resolved

      This incident has been resolved by our team and users should be able deploy as expected. Please do contact our support in case you are still seeing any further issues. Thanks for your patience.

    iOS builds using the macOS 2021.06 & 2021.09 build stacks fail to initialize

    开始时间 2023年1月12日 UTC 14:55 · 2h 56m

    Outage重大事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2023年1月12日 UTC 14:55investigating

      We are currently investigating failures to initialize builds when using macOS 2021.06 & 2021.09 build stacks. In the short term the 2021.10 and later build stacks can be used as an alternative. We will follow up with further details soon. Thanks for your patience.

    2. 2023年1月12日 UTC 16:27monitoring

      A fix has been deployed for this issue and we are currently monitoring the results. Users should be able to trigger builds as usual. Please contact our Appflow support if you are still seeing any further issues. Thank you for your patience.

    3. 2023年1月12日 UTC 17:51resolved

      This incident has been resolved. Please contact our Appflow support if you are still seeing any further issues. Thanks for your patience.

    Builds using MacOS build stacks fail to initialize

    开始时间 2022年9月29日 UTC 13:19 · 5h 42m

    Outage重大事件
    受影响的组件
    Ionic Appflow Build Service
    1. 2022年9月29日 UTC 13:19investigating

      We are currently investigating iOS build failures, where the builds fail to initiate when using the MacOS 2022.09 & MacOS 2021.10 build stacks. This may degrade the performance on other iOS build stacks as well. We will keep you informed as soon as we have further information on this. Thank you for your patience.

    2. 2022年9月29日 UTC 14:38monitoring

      Our engineering team has implemented a fix for this and users should be able to build for iOS in Appflow now. There might be a slight delay as the backlog clears, please do reach out to our customer support in case you are still seeing any further issues. Thank you for your patience.

    3. 2022年9月29日 UTC 19:01resolved

      We were able to confirm that the fix applied resolves this issue. Please do reach out to our customer support in case you are seeing any further issue. Thank you for your patience.

    Appflow live update process is running slow or fails sporadically

    开始时间 2022年9月22日 UTC 17:36 · 1d 4h

    Issues轻微事件
    受影响的组件
    Ionic Appflow Live Update Service
    1. 2022年9月22日 UTC 17:36identified

      We are currently seeing reports of live updates failures or slower live updates. This appears to be related to degraded performance with our CDN and our engineers are currently testing a workaround. We will keep you informed on further updates, thanks for your patience.

    2. 2022年9月22日 UTC 20:01monitoring

      Our engineering team has deployed a fix for this issue and it appears to fix this issue. We are still monitoring the fix and working on a permanent fix. Please reach out to our support team in case you are still seeing any issues. Thanks for your patience.

    3. 2022年9月23日 UTC 21:54resolved

      We were able to confirm that this issue is resolved by the fix deployed by our engineering team. Please reach out to our support in case you are still seeing any issues. Thanks for your patience.

    Ionic dashboard login impacted by Heroku outage

    开始时间 2022年8月24日 UTC 00:37 · 4m

    Outage重大事件
    受影响的组件
    Ionic Appflow Dashboard
    1. 2022年8月24日 UTC 00:37identified

      The Ionic dashboard login is affected by a widespread Heroku outage. Users may be unable to login until the problem is resolved. We are closely watching this and will inform about further updates. Thanks for your patience! For more info see: https://status.heroku.com/incidents/2453

    2. 2022年8月24日 UTC 00:41resolved

      Our engineering team deployed a fix for this and it appears to be working. Please reach out to our support in case you are still seeing any issues. Thanks for your patience.

    Ionic Zendesk support issue

    开始时间 2022年6月6日 UTC 15:18 · 10h 28m

    Outage重大事件
    受影响的组件
    Ionic Support
    1. 2022年6月6日 UTC 15:18investigating

      The Ionic ticketing system and Knowledge Base are affected due to an issue with our Zendesk instance. Users may be unable to access the ticketing system or KB until the problem is resolved. We anticipate some delays when the service is restored to clear any backlog. Thanks for your patience!

    2. 2022年6月6日 UTC 17:25identified

      We have identified the issue and working towards resolving it. You can directly email [email protected] in the interim to create new tickets, or inquire on your existing tickets. We will keep you posted as soon as we have further information. Thank you for your patience.

    3. 2022年6月7日 UTC 01:46resolved

      Issues affecting the Ionic Zendesk instance appear to be resolved. Please do contact Ionic support in case you are seeing any issue with tickets or ticket responses. Thanks for your patience!